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Beautiful hotel and rich of history. Comfy beds and room. Nice and friendly staff.

The character was befitting the Tuscan Hills. So beautiful.

The receptionist and the chief are very helpful. The room is big, clean and smells nicely. The surroundings are tranquil and the view is nice. Everything is excellent!

The location The garden with pool

Beautiful location with lovely gardens. The room was very comfortable with a lovely bathroom. The staff were friendly and helpful and made the stay very enjoyable.

The front desk staff were extremely helpful and competent. The room (with walk in closet) and modern bathroom were very large with a very nice shower and huge tub. Everything was very clean and comfortable. The public rooms are really love, too.

So much! Like stepping into a fairy tale, this small boutique hotel has so much history, if only the walls could talk. The staff were all so welcoming and friendly. We thoroughly enjoyed our brief stay here.

Everything was lovely. Peaceful and a feeling of being in an authentically Tuscan refuge. The staff were lovely, extremely friendly and helpful.

This hotel will make you feel like royalty! The palace is so beautiful and the staff there constantly check on you to make sure you have absolutely everything. I have never seen a hotel where staff notices immediately when you need something and if something finishes at breakfast it gets refilled within 2 minutes. They also come in 2-3 daily to check everything is ok. The food is amazing, there wasnt one dish we didnt like and the pools and Spa are just great. Love this hotel.

Everything was perfect- location, breakfast, people

Perfect location, good value for money but exceptionally friendly staff

Nice breakfast and the location is good.

The hotel was clean, and the staff were very helpful, and tolerant of our poor Italian. The location was very close to the main sites of interest, but at sufficient distance to be quieter at night. The hotel had a nice, friendly, informal atmosphere and all the staff were helpful and friendly.

Great hotel, exceptional breakfast!

Everything about this hotel was good staff excellent Rooms lovely food good grounds and pool couldn't fault.was here for a family wedding in Lucca would 100% reccommend

Firstly, the location is great. With a bus stop conveniently located just near the hotel, getting around the city was a breeze. The fact that the bus goes directly to the central station was a huge plus for me, making transportation incredibly convenient. The room itself was a delight. Not only was it impeccably clean, but the bed was also incredibly comfortable, providing a restful night's sleep after a long day of exploring. And let's talk about the bathroom – spacious, and sparkling clean. Parking can often be a headache in many places, but not here. The hotel offers free parking at the backside, which was both convenient and secure. Overall, I highly recommend this hotel to anyone looking for a comfortable and convenient stay in the area. Whether you're visiting for business or pleasure, you won't be disappointed!

Attention to detail from the staff was excellent. I was travelling alone so I was a bit apprehensive but I needn't have been. They even made sure I had breakast when I was in a rush to the airport 😁

The staff were amazing , especially Raff… nothing was too much bother . The location is sensational, with a 2 minute walk to Pisa tower , and easy access to bus route to station and beyond . I can’t wait to return

We had a wonderful stay! Before our arrival, the hotel communicated clearly and helpfully, and the location is just perfect. Check-in was fast, and the manager kindly showed us our room and shared great local tips — his short advice was more useful than any AI! Our top-floor room was peaceful, spotless, and full of Pisa charm. Manager’s recommendations on breakfast were very helpful. What really touched us was their kindness — on the rainy day after check-out, the staff still offered us shelter and comfort. A simple act that showed true hospitality. We booked at a great price and couldn’t have made a better choice. Thank you for making our stay in Pisa so warm and memorable!

“In the heart of Pisa, just a 1-minute walk from the Leaning Tower. The room is small but very clean and well-equipped, with everything you need for a comfortable stay.”

Super well located hotel, in the heart of pisa, so close to THE main attraction of the city. Everything is just a short walking distance from it. Super nice staff and great breakfast. Definitely saving it for the next time i'm in Pisa.

Everything. Perfect location, friendly staff, clean.

the location is perfect, just a minute from The Pisa Tower

Location excellent close to all amenities / staff friendly / breakfast excellent with plenty of choices