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Hakken by Active Life was located within close proximity to Madarao Mountain lifts, restaurants and public transport. The property was modern, spacious and clean. The staff were wonderful and a large reason I would return in the future. Our lodge manager/bartender Dan went above and beyond in his role. His knowledge of the area and services available was exceptional, he even spent the time to help us learn a few new Japanese phrases. In addition, the hotel offers complimentary yoga daily to help guests unwind

Altitude is a cozy hotel, and this was our second visit. Definitely not the last either. The rooms are Japanese size but give the required comfort. As we were returning guest and only guest (late in the season) we were upgraded so could not be better. Even though for the first night we were the only guests the service was surely not less. Breakfast was freshly cooked and very nice. The living room area provides a very cozy environment around the fireplace with very comfortable sofas.

The staff were all wonderful, especially the manager Lisa, who gave us a great welcome and made our stay extra special! Breakfast every morning was fantastic, and it was made fresh to order as well. Location is great, just a few minutes walk to the Madarao ski lifts, and there are plenty of good food options nearby (including the food in the hotel!) Highly recommended - will definitely be staying here next time I'm in Madarao

This is the third time to stay in Kanoe. Family run hotel, though located in a quiet area, but can ski in and out (in good snow conditions, not this year unfortunately). Owner is very friendly and helpful. Very delicious dinner and good breakfast. Tidy and simple room with very good view. Free pick up service in train ststion. Tongari ski resort is good but as not many tourists knew about it, you just feel free while skiing.

The hosts were great, and the house was very cozy. They have delicious homemade dinners with all kinds of drinks and good breakfast as well. The hotel is pet-friendly so we met a few cute dogs. There was a heavy snowfall on our last day but Mark helped all his guests get to the slopes. Thank you!

The staff were amazing and flexible. Definitely a positive in this regard and a reason to go back. They could not do enough for us! They do a 'western breakfast' incase you dont like rice and fish in the morning. Having an onsen in the hotel was great too!

Location of the hotel very convenient; close to the ski resort (walking distance). The staff (mainly Australians are friendly). The hotel is very family oriented - enough enterainment for kids and they all speak English.

Very cozy hotel, the view from the room and back yard is amazing. Super friendly owners and staff. Nice breakfast with fresh homemade bread. Also you can have a dinner but need to inform the hotel in advance.

The owners were really nice and helped with everything we asked for. They took us every morning to the ski lift and took us back to the hotel after. Good dinner.

If you’re staying at this hotel, you have try dinner/breakfast. Most of the ingredients are home grown and they all taste amazing.

Location was great Staff were accomodating to drop us off at a nearby hotel so we wouldnt be stuck in the rain on our way out.