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Friendly, helpful, and respectful staff. Clean and beautiful hotel.

The property is outstanding. It has a nice courtyard, pool, rooms, AC, affordable restaurant, and is quiet and relaxing in the evening. The desk and many staff speak Spanish and English. The gentleman who works the check-in hours also speaks French, Dutch, and Maya. The staff are all very friendly and helpful. It’s only a 15 minute walk to Chichen Itza and believe me when I say, that’s a great way to get there compared to driving in. The hotel offers a great breakfast as early as 7am, which allows you to walk down to Chichen and get in the gates by 8am. The streets get backed up by all the tour buses from Cancun, Vallocidid (spelling?), Merida, and the other cities. We walked by so many buses and cars sitting in traffic. So getting in early was a big plus. Beat the crowds. They just get larger and larger as the day goes on. You can also walk into the town of Pisté and find additional restaurants (we enjoyed a meal in town), ATM, and convenience stores (good for breaking big bills with a water purchase and snack). There are taxis sitting in town that will happily take you to Ik Kil cenote or other nearby sites. We only stayed one night and felt sad to leave. It was one of the better hotels and areas we visited on our trip.

Quiet place, spacious room, friendly staff

Staff were excellent; A 15 minute walk to Chichen Itza; Generous, delicious breakfast; Spacious clean, cool room. Right next door to OXXO convenience store.

Perfect place to visit Chichen Itza. It's in the town of Piste and the street side doesn't look very appealing, however the inside area of the hotel is very pretty and well maintained. The rooms were modern, clean and comfortable. There are many restaurants within walking distance especially "La Poblana" that had amazing tacos árabes. They had parking inside the hotel, so that's convenient and safe. The staff was super friendly and helpful. Breakfast is just some self serve coffee and store bought cake. It's convenient to start the day but not more.