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Staff were really nice and they speak good English. We were there to early and they let us stay at the hotel till our room was ready. Would totally recommend this hotel to you. There are a lot of vegetarian and vegan restaurants and cafés around the area. On the other side of the hotel is a vegetarian restaurant. The food is really good there and the owner is a really nice person with really good English. Overall I can say that the people in Phuket speak really good English and seem to be always happy. Just a relaxed environment.

Judy was so helpful and friendly all the time. She really cares about her guests and she is responsible that we had a great start at our Thailand trip. She made us feel secure since minute one and showed us great places to be. She also calls us her family and we felt that she really meant this. Yes, maybe here in Thailand things work different than in Europe or USA but We’re never experienced such a friendly Hotel Chef like Judy. It is definitely worth it to go there because you get to know the real thai mentality and food.

This is the best place you can stay in Phuket old town. It is located in China Town, close to every facility: restaurants, markets, cafes, touristic must sees, etc . It is in a renewed building, ruled by a really cute family. They will help you out with absolutely everything you need. The cleaning is outstanding! The rooms are large, very comfortable, with really good sheets and towels. The breakfast is the best and most varied I had in my whole time in Thailand! I would definitely recommend this place. 11 out of 10!

Such a great time to stay at ISARA with a beautiful spaces, clean room and gorgeous cafe. Hotel is luxury brand new with a reasonable price. Gold and white themes for lovely decoration and charming design. Not even a colorful juices but also extremely fresh and nice taste. Very accommodating staff. Cha was so helpful and also gave us some tips for travel around Phuket old town. If you have any questions, she will be delighted answer your issues. I confidently recommend it. :)

Most wonderful owners / hosts and all hotel staff!!! We felt like hosted by close family members on the same time not overdoing. Wonderful breakfast prepared with care! Excellent location for exploring city. Many nice restaurants and clubs in close reach (just a cross the street rooftop, jazz bar around a corner) Excellent massage place just 1 block away. Hosts were very supportive to help to navigate city and beyond. Very comfortable room, bed and good air-conditioning.

The hotel was large and had a nice large lobby. The pool was enjoyable although the hotel needs to buy more pool chairs and perhaps an umbrella. The rooms were nice and felt new and clean. The WiFi and air conditioning worked. Location is very close to the cute old downtown area and there are many restaurants and shops. Across the street from the hotel is a convenience store. Tip: bring your own sunscreen it’s $6 for a tiny bottle in Phuket.

Beautiful hotel on a secluded island. Complimentary 24 hour water taxi service to mainland Phuket. Lovely clean spacious rooms - we had an outdoor Jacuzzi suite which wasn’t far from the reception however if your room is far they have buggy’s which take you to where you need to go across the island. Nice fire show on the beach. Hotel manager always made sure to talk to guests and make recommendations which was a nice touch.

Very friendly reception although she did not speak much English she tried her best to answer all questions and arrange transport to the pier. Very clean room and very spacious. Coffee and water provided daily. Room cleaned daily. Bathroom was very nice and the hottest most powerful shower so far in Thailand. Quiet location near old town and near pier.

It's very new with good facilities. I like the pool, the staffs are so friendly. The location is quite far from the city, but it's in front of the beach which is a plus. It's a quite place and not crowded, I really enjoyed stayed there. I went for morning run around the area and it's one of the best experience i had.

Nice breakfast, in case of going on trips, breakfast boxes were given in the previous evening. Pool, gym, sauna entrances included. Motorbikes can be rented with help of the hotel staff. Totally worth of trust, especially when asked to get deposits from motorbikes company. Close to Monkey Hill, Buddha and Kata Beach.

Price quality was incredibly good, it was very clean, brand new and nicely decorated as a boutiques hotel, and staff was very helpful with everything. The location was fine for me since I arrived late and stayed just for the night, leaving next day to another island from the harbour/pier near by (Rassada).

The staff were really friendly and helpful, and to be honest, they made the stay one of our best in Thailand! The rooms are nice and the bed is comfy. The breakfast was also really really good! The location is also nice if you want to see Phuket center, but it's a bit of a drive to any of the beaches.

The hotel was basic, but very nice. It was in a really quiet area. We were only there for an overnight on our way out of town. We didn't have the breakfast, but the A/C worked very well, the shower was good, and the wifi was fast. The owners were quite friendly and accommodating.

Nice design hotel with great location, in quiet area. Walking distance to old town and historical building. Nice local restaurants, local sweet shops around as well as good coffee shop. Staffs are very helpful. Safe neighborhood.

Nice hotel, New and very clean. The bed is also very comfy. Good location to travel around due to it's located in the central area. The pool is big for relaxing.

Location in the heart of Phuket city

The staff was very friendly and helpful. Especially Wawta & Doy. They both helped us call up the tour agent to due to the delay to pick us up for our island tour. Wawta even helped us charge up our powerbanks since they didnt have enough charging adapters for us to use in our rooms. Wawta was especially helpful when we had inquiries as Phuket was our first stop in Thailand. Overall it was a pleasant experience for the price we paid. The breakfast was fantastic!! There was even free flow fresh milk and orange juice throughout the day, not to forget coffee, tea and biscuits. They also provide bike rental services which is great to give you mobility to seek out cheaper services (I recommend Som Bike Rental).

This was my second visit, this time under the Thailand Pass, Test & Go scheme. This was an excellent choice of hotel with highly knowledgeable and competent staff to administer this somewhat complex program. The hotel was fully on top of the requirements and procedures. The location, in Phuket old town, was perfect for markets, shops and restaurants. Great hotel, happy stay.

- Very clean!!!. I felt it from smell since I opened the door. - Nice design and good facilities. - The location is very good. It’s close to Bus station. - I love banana shower gel. It makes me feel like monkey! 🐒 - Stuffs are kind and helpful.

Located near yacht marina where I can set sail the yacht easily.