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Very helpful staff. Nice rooms. Good location, fair price

Huge room and gorgeous view over the city! Everything was clean and modern. The Dim Sum restaurant next door was heavenly. With a convenience store around the corner, I had everything I needed. The staff were kind enough to store my bicycle securely in a room off the lobby. Breakfast was very good. As the hotel was not crowded, there was no issue having only one elevator. Overall a perfect stay while bicycling Route 1.

My husband, son and I were visiting Yuanlin to attend a performance of Shen Yun. Kindness Hotel was the absolute perfect choice for us. We wished we could have stayed longer. Everything exceeded expectations. We got in late at night and were happily surprised that staff were on hand to help us. Their level of customer service was exceptional. To stay in a hotel where they had tea/coffee, ice cream and cookies 24 hours a day was beyond amazing! We were hoping to stay another night but when we checked they were full for the weekend and we could understand why. The staff were very kind to us. They agreed to keep our bags while we attended the performance which was a big deal. They also helped us call a cab to get from their hotel to the performance hall and provided a written note to give to the driver. We are so impressed, we would stay again. We highly recommend them!

Overall very good for this hotel level. Breakfast is delicious, very Taiwan taste.

I was really happy with my stay here. It was a great budget hotel - simple, clean, basic, had everything I needed. I had space to park my bicycle. The staff do not speak English but they were very nice and accomodating. My room was clean and did not have any smell of cigarettes like one of the reviews mentioned. Also, the location was so convenient. It was easy to bring my bike inside the elevator, and there are lots of restaurants nearby. The vegetarian place next door was great and it even had an English menu. I was very happy with my stay here!