Search hotels in Saugus, MA

The rooms were clean it was nice and quiet they even had two bottles of water in the room with coffee available in the morning.

I really like the customer service Shurlynn,she is really good. I think the company need more customer service like her

It needs a remodel badly. Lobby very small and room didn’t have enough bath towels. But it was very clean for the value.

Great hotel, very clean and comfortable. Would recommend.

Fantastic location next to a shopping plaza w/ 2 supermarkets, restaurants and fast food all walking distance

Very clean, the king suite was spacious, great location and they had parking!!

Very nice workers. Very clean facility, nice gym, late check out.

Everything was great except for 1 thing

It was clean and very easy access to the highway, which led us to Salem. Breakfast was a nice variety, and I love that it was included in our stay..

All staff from Front Desk to the maids were friendly and helpful. I was at the same hotel in Jun and Amazon was late delivering a package to me. To my amazement, upon check in I asked the Front Desk clerk if it would still he there and he went in back rooom to have look and wholla, it was still there. Thank you very much to all

Breakfast was excellent, staff all around was incredible and deserves commendation from management. Room was perfect for the family.

Breakfast is exceptional. It's actually recommended to just visit and eat breakfast there

Modern and clean property. Loved the indoor balcony overlooking the pool. The white noise in the room was an amazing feature.

Breakfast was great. They have a water machine and coffee machine that you can get for free during your stay, anytime. That's awesome. Also, the room was comfortable and very clean, and the staff was very friendly. The region is away from the city center, but very close to bus stop and the subway.

Very good location. The facilities are very nice. Excellent service.

Genuinely, everything. The hotel staff was so nice, and our room got cleaned well every day. The hotel staff accomodated our requests and helped us out. Easy Uber pickup area that's under a roof so you don't get wet if it is raining. Comfy beds, spacious room fit our 3 people and their luggage well.

Everything was excellent. The hotel was very clean, modern, and well maintained. The staff was friendly, professional, and always willing to help. The room was spacious, comfortable, and quiet, which made our stay very relaxing. Breakfast was also very good with a nice variety of options.

Staff was really nice and welcoming. Breakfast was very good every day!

The room was huge, extremely clean and with a nice river view. Staff (particularly in the breakfast) was very kind and they gave us some fruit even when there wasn’t any more. The gym was fully equipped. They have a shuttle service to take you to tue train station for free. Breakfast was very good.

Everything, before you even walk in the smell of flowers envelops you, the staff at the front desk welcome you with a warm smile as you are greeted, very quickly had us checked in and in our clean rooms. The hotel smelt clean, the beds were clean and the bathroom was lean and tidy, after a horrible experience earlier that evening with another hotel "two doors down" this was a welcome and needed saving grace of a hotel.

excellent customer service, very clean and quiet. all staff I encountered were very friendly and helpful and went out of their way to speak and acknowledge me.