About this property

Featuring free WiFi and an outdoor swimming pool connected spa pool, both unheated, Mercure Charlestown offers conveniently located accommodations with free cable TV and free car parking. The restaurant and bar has an outdoor terrace with garden and city views. Each room is air-conditioned and includes a flat-screen TV, small refrigerator and private bathroom with hairdryer, shower and bathtub. Tea/coffee making facilities and ironing facilities are provided. Facilities include an outdoor pool, restaurant, deck and guest laundry. Conference facilities are available. The Madison Kitchen + Bar restaurant is open for breakfast each morning and for dinner 6 nights a week. Mercure Charlestown Newcastle is a 10-minute walk from Charlestown Private Hospital. Hunter Stadium is a 10-minute drive away and the Civic Theater Newcastle is a 12-minute drive away.

Couples in particular like the location – they rated it 8.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Mercure
Hotel chain/brand
Mercure

Property highlights

    • Top Location: Highly rated by recent guests (8.4)

    • Breakfast Info

    • Buffet, Breakfast to go

    • Free private parking available at the hotel

    • Loyal Customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
1 king bed
1 twin bed
and
1 queen bed
1 king bed
2 twin beds
and
1 queen bed
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.

Sustainability

This property has 1 third-party sustainability certification.
  • Ecotourism Australia Sustainable Tourism Certification
    Ecotourism Australia Sustainable Tourism Certification

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Sally
    Australia Australia
    I like the comfort of the bed and how the room was spaced out. Everything was easy to access. Staff service was excellent and attentive in both reception and the restaurant.
  • Aileen
    Australia Australia
    The room was comfortable and spacious and had excellent access to reception, the dining room and the car parking. The location in Charlestown was central to all the functions that we were attending. It was in a very quiet location and away from...
  • Libby
    Australia Australia
    Loved the newly renovated bathrooms. Linen fresh, room clean
  • Keith
    Australia Australia
    Hotel and staff were pleasant. Breakfast was excellent, the cook/chef was extremely pleasant and cooked us a really tasty breakfast.
  • Tony
    Australia Australia
    Great location! We were given a complimentary upgrade to a King suite which was spacious & comfortable with a balcony. We also ordered room service for dinner and the quality of the meal was very good.
  • Nicole
    Australia Australia
    The bed was not incredibly comfortable but the room overall was clean and the shower had great pressure and was a great temperature. We would stay again. We did not know about the breakfast.
  • Jodie
    Australia Australia
    The whole room was a great size and the facilities were great
  • Margaret
    Australia Australia
    Could not fold on anything, the staff was great and understanding. I would recommend anyone to stay there.
  • Nelson
    Australia Australia
    The shower was amazing bed and pillows were comfortable had a great night sleep the breakfast is good value for money the ac is the best ive ever had in a hotel room
  • Kara
    Australia Australia
    Comfortable bed, great room temperature control and very reasonable bath amenities.

Hotel area info

Restaurants

1 Restaurant On Site
  • Madison Kitchen + Bar
    • Open for
      Breakfast • Dinner • High tea
    • Dietary options
      Vegetarian • Vegan • Gluten-free

House rules

Mercure Charlestown takes special requests – add in the next step!
Check-in
From 2:00 PM to 10:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
From 6:30 AM to 10:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of AUD 1 is required on arrival. That's about $0. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
AUD 30 per child, per night
Crib upon request
AUD 15 per child, per night
3+ years
Extra bed upon request
AUD 30 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubEftposCash

The fine print

Must-know information for guests at this property

Please note, there is a 1.4% credit card surcharge when using a credit card.

All guests must provide a physical credit or debit card upon arrival. Credit or debit cards displayed on phones will not be accepted.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

A damage deposit of AUD 1 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Mercure Charlestown