About this property

The Hotel Grand Chancellor Townsville is located in the city's business and shopping district. Guests can relax on the rooftop and admire the panoramic city views, before enjoying a refreshing swim in the sparkling rooftop pool. There is also an on-site fitness center. The Sugar Shaker Restaurant offers a wide variety of dishes and is open for breakfast and dinner daily. Within walking distance of the Hotel Grand Chancellor Townsville, you will find award-winning dining, nightlife, entertainment, major tourist attractions and the Townsville Convention and Exhibition Center. Townsville Airport is less than 4.3 mi away.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (8.9)

    • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

    • Breakfast Info

    • Buffet

    • Private parking available

    • Loyal Customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 full beds
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Olga
    Australia Australia
    Perfect location and very good mattress 🥰 slept very well
  • Netta
    Australia Australia
    Location, how quiet it was & the breakfast buffet was awesome.
  • Boyd
    Australia Australia
    There were no problems , it was as expected , pleasant , clean , i would stay again.
  • Ross
    Australia Australia
    Great location, very clean and comfortable. Very helpful and friendly staff.
  • Carl
    Australia Australia
    Nice staff and hotel, good location, cool building
  • Kaye
    Australia Australia
    the room was very comfortable and clean, the location was fantastic. front desk staff were very friendly and efficient.
  • Tamsley
    Australia Australia
    Great set-up as it was near the night owl, I can walk after hours to the shop and back.
  • The
    China China
    The location and view were very good. The staff were very helpful.
  • Bjoern
    Switzerland Switzerland
    location and the staff at the reception was outstanding!
  • Jdtravels
    Australia Australia
    Comfortable room with a great view toward Magnetic Island - perfect for enjoying sunrise. The hotel is centrally located and perfect location for the Sunday markets.

Hotel area info

Restaurants

1 Restaurant On Site
  • Sugar Shaker
    • Open for
      Breakfast • Dinner
    • Ambience
      Modern

Amenities of Hotel Grand Chancellor Townsville

Great facilities! Review score, 8

Most popular amenities

  • Private Parking
  • Free Wifi
  • 24-hour front desk
  • Non-smoking rooms
  • Facilities for disabled guests
  • Fitness center
  • Restaurant
  • Room service
  • Bar
  • Breakfast

Bathroom

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet
  • Alarm clock

View

  • River view
  • City view
  • Mountain view
  • Sea view
  • View

Outdoors

  • Outdoor furniture
  • BBQ facilities

Kitchen

  • Electric kettle
  • Refrigerator

Activities

  • Happy hour
    Additional charge

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Radio
  • Telephone
  • TV

Food & Drink

  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar

Internet
Wifi is available in the rooms and is free of charge.

Parking
Private parking is available at a location nearby (reservation is not possible) and costs AUD 15 per day.

  • Parking garage
  • Accessible parking

Front Desk Services

  • Invoice provided
  • Concierge
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safe

General

  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Car rental
  • Packed lunches
  • Carpeted
  • Elevator
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service

Accessibility

  • Wheelchair accessible
  • Upper floors accessible by elevator

Spa

  • Fitness
  • Fitness center

Languages Spoken

  • English
  • Spanish

House rules

Hotel Grand Chancellor Townsville takes special requests – add in the next step!
Check-in
From 3:00 PM
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 17 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
AUD 40 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
AUD 40 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubEftposCash

The fine print

Must-know information for guests at this property

Please note that there is a 1.3% charge when you pay with a Visa or Mastercard credit card.

Please note that there is a 1.8% charge when you pay with a China Union Pay credit card.

Please note that there is a 3.18% charge when you pay with a Diners Club credit card.

Please note that there is a 3.37% charge when you pay with an American Express credit card.

Please note that there is a 3.57% charge when you pay with a JCB credit card.

Guests under the age of 18 can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in.

Please note that the property requires a $100 credit card pre-authorization upon check-in to cover any incidental charges.

FAQs about Hotel Grand Chancellor Townsville