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About this property

Located in the heart of lively Palmer Street, The Palmer Collective modern 4-star hotel is surrounded by an array of restaurants, cafes, and boutiques, with Townsville Shopping Center just a short distance away. Guests can enjoy premium amenities, including a refreshing outdoor pool, a fully equipped fitness center, complimentary Wi-Fi, and onsite parking. Explore nearby Strand Park, known for its beautiful beaches, swimming pool, community art displays, and vibrant public events. For an unforgettable day trip, Magnetic Island is just a quick ferry ride from the city. Each room is thoughtfully designed with a refrigerator, private bathroom, hairdryer, and shower for your comfort. Additional facilities include an onsite restaurant, conference room, and laundry services, ensuring a seamless and enjoyable stay.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (9.5)

    • Breakfast Info

    • Vegetarian, Vegan, Gluten-free, American, Breakfast to go

    • Free private parking available at the hotel

    • Loyal Customers

    • There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
1 full bed
1 twin bed
and
1 queen bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Karen
    Australia Australia
    Location is perfect for our needs. Staff are always very friendly and helpful. Restaurant has a good selection and delicious meals with generous portions.
  • Janie
    Australia Australia
    Great location near restaurants. Comfy bed, practical power outlets, quiet.
  • Shaun
    Australia Australia
    all good for short stay: clean, functional and great location
  • Narvel
    United States United States
    Loved the beds. Staff was awesome. Hope the manager had a restful week off.
  • Chandler
    United States United States
    Great location. Restaurant was convenient. Staff provided excellent service.
  • Staci
    United States United States
    The location of the hotel was ideal with easy access to many restaurants and a few sites in town. The room was clean and ready when I arrived, and the bed was comfortable.
  • Esther
    Australia Australia
    Everything, there was everything your needed. Laundry on the first floor but you do need to provide your own detergent. You really don't need to go anywhere else. Gym, pool and restaurant available providing all meals. All staff lovely from the...
  • Brianne
    United States United States
    Great location gym and rooms - very clean and comfy beds! Did the trick for our night in Townsville after Magnetic Island.
  • Ian
    Australia Australia
    The rooms are small but good for short stays. The hotel is ideally situated in Palmer Street, near a number of restaurants. Special thanks to the two young women at reception who were exceptionally helpful as we were caught up in the Optus outage....
  • Penni
    United States United States
    Location was good for the one night. Convenient to restaurants, bars and ice cream.

Hotel area info

Restaurants

1 Restaurant On Site
  • Palmer's Bar & Kitchen
    • Cuisine
      Australian
    • Open for
      Breakfast • Dinner
    • Ambience
      Family-friendly • Modern

Amenities of The Palmer Collective

Great facilities! Review score, 8.9

Most popular amenities

  • Outdoor swimming pool
  • Free parking
  • Free Wifi
  • Family rooms
  • Non-smoking rooms
  • Facilities for disabled guests
  • Fitness center
  • Tea/Coffee Maker in All Rooms
  • Bar

Bathroom

  • Towels
  • Bathtub or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linens

Outdoors

  • Outdoor furniture

Kitchen

  • Electric kettle
  • Refrigerator

Living Area

  • Desk

Media & Technology

  • Streaming service (like Netflix)
  • Flat-screen TV
  • TV

Food & Drink

  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Bar
  • Tea/Coffee maker

Internet
Wifi is available in the rooms and is free of charge.

Parking
Free private parking is available on site (reservation is not possible).

  • Street parking
  • Accessible parking

Front Desk Services

  • Invoice provided
  • Baggage storage
  • Tour desk

Cleaning Services

  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe

General

  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Packed lunches
  • Elevator
  • Heating
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron

Accessibility

  • Wheelchair accessible
  • Upper floors accessible by elevator

Outdoor swimming pool
Free!

  • Open all year
  • Heated pool
  • Pool/Beach towels
  • Fenced pool

Spa

  • Fitness
  • Fitness center

Languages Spoken

  • English

House rules

The Palmer Collective takes special requests – add in the next step!
Check-in
From 2:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 7:00 AM to 10:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardMaestroEftposCash

The fine print

Must-know information for guests at this property

Please note that there is a 1.5% surcharge when you pay with a credit card at the hotel’s front desk.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Palmer Collective of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

FAQs about The Palmer Collective