We chose to have breakfast off site. But each and every need was met with a smile by the Bell team and service was speedy. The room was contemporary and elegant. Not a peep was heard from any other unit. After admiring this colossal hotel via the internet for years, this was our first stay and it exceeded our expectations. Chancing upon dozens of exciting and fun resraurants, merchants, and history in the immediate vicinity of the hotel was easy and there for the asking.

Ken United States of America

convenience of the spa, bar and restaurant. i have always stayed at other fairmont hotels and i have been truly happy with the exceptional customer service and comfort they provide. the history of each establishment gives the extra bonus of staying there.-it's a mini tour of the city and a great intro to what we're about to explore with our stay.

Monina United States of America

The immense and noble facade looks out over the Fleuve St. Laurent lending breathtaking views and picture perfect backdrops to its onlookers. The staff are helpful and friendly, they were very willing to speak in fluent English when they heard our attempts at French. The rooms are incredibly comfortable and furnished for royalty, the bed gave us the best night’s sleep. The view from the room was amazing, we chose a view of the city - looking out over the the Place d’Armes - we were not dissatisfied at all. The location is in close proximity to just about anywhere you’d want to go in Old Quebec. If you get lost, look for the high Victorian spires piercing the sky on top of the hill and know you’re not far.

Kiana United States of America

Classic “grand hotel” look and feel - a little overwhelming at times, but a great experience, and terrific location for exploring the old city.

Ps United States of America

The people, the location, the services were all great

Frances United States of America

Christine of the Registration staff provided exceptional skilled assistance. The staff at the bar are a pleasure to watch and enjoy.

Thomas United States of America

Because of the construction, I was given free breakfast, paid wifi as well as a bottle of wine in my room. I loved everything about this hotel, and I would have even if I had to pay for the wifi, breakfast, and buy my own wine. It is in a great location, at the top of the hill where there are so many shops beneath it. In the roundabout beneath it, there is a Quebec Tourist Center and you get on the bus almost directly in front of the hotel.

Ehlertra United States of America

The room was a bit small for 3 people considertng the price we paid for. Noisy in the afternoon because of the construction going on in front of our window.. if we had known that prior to the reservation, we would have not reserve that room. They gave us free breakfast and a bottle of wine for compensation.. We wanted to relax after the travelling we did the first day but it was impossible, too noisy. Although we had a great stay in Quebec, I was disappointed in the room as it was a special celebration gift for my daughter and grand daughter.

Nicole United States of America

Our room was superb, with river views. We enjoyed watching the river activities, cruise ships, ferries (for scenic guided tours & twice hourly trips to Levi, just across the river). Room had comfortable bedding, soft large towels, coffee & tea station (love getting the first cup of coffee in my pj’s), large tv (though we used it minimally as we were so busy enjoying old Québec, all the sites & foodie options), great service from all levels of ‘care’. Staff was most accommodating, polite, friendly, respectful.

Claudette United States of America

We paid for the gold floor package which included a private breakfast and lounge area. Very good and convenient. It was a bit expensive but probably worth the price.

Jim United States of America