About this property

Overlooking Victoria’s beautiful Inner Harbor, this historic hotel features extensive spa treatments and a selection of on-site restaurants. The Royal British Columbia Museum is 5 minutes' walk away. The Fairmont Empress Hotel’s elegantly decorated rooms offer a plush seating area and windows that open out. Each is equipped with cable TV and an in-room coffee maker. The Empress holds a traditional afternoon tea in a special lobby with views of the harbor. Guests can admire the Victorian architecture and stained glass ceiling of the lobby or swim in the indoor pool. Willow Stream Spa includes a sauna, hot tub and fitness center. The Empress Fairmont Hotel is a 4-minute walk from the Royal London Wax Museum. The Maritime Museum of BC is less than 0.6 mi away.

Couples in particular like the location – they rated it 9.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Fairmont Hotels & Resorts
Hotel chain/brand
Fairmont Hotels & Resorts

Property highlights

    • Located in the heart of Victoria, this hotel has an excellent location score of 9.8

    • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

    • Breakfast Info

    • Continental, Vegetarian, American

    • Parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 full beds
1 king bed
2 queen beds
1 king bed
and
1 sofa bed
1 queen bed
1 king bed
1 king bed
1 queen bed
1 king bed
1 king bed
1 king bed
1 king bed
and
1 sofa bed
1 king bed
1 sofa bed
and
2 queen beds
1 queen bed
1 king bed
and
1 sofa bed
1 king bed
1 queen bed
1 king bed
1 queen bed
1 sofa bed
and
1 queen bed
2 full beds
and
1 sofa bed
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Sustainability

This property has 2 third-party sustainability certifications.
  • Biosphere Certification
    Biosphere Certification
  • Green Key Global Eco-Rating
    Green Key Global Eco-Rating

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Christopher
    United States United States
    We LOVED staying at the Empress Hotel. High tea is a must. It was elegant and tasty. We had quite a few laughs with our waitress… she was lovely. And the gift shop next door is well equipped with tea and tea accessories! Location of the hotel is...
  • Marybeth
    United States United States
    The flowers are fabulous. Spa was nice. Room was very nice and large.
  • Chris
    Canada Canada
    What's not to like. From the fantastic location, to the great staff, this was truly a once-in-a-lifetime experience.
  • Rajinder
    Canada Canada
    Everything was excellent at the property, especially the location.
  • Hallie
    United States United States
    Beautiful property, everything was exceptionally clean and the staff was very friendly. They went above and beyond to make our babymoon memorable.
  • Dawn
    United States United States
    The room was really spacious, clean and quiet. The hotel has a wonderful location; central to the waterfront and downtown activities. The staff seemed friendly and generally ready to help us.
  • Flynn
    United States United States
    The bed was very comfortable. The shower had great pressure. Staff was friendly, professional, and helpful, especially the concierge. The gardens were exquisite. It's easy to get around to all the sights. An all-day bus pass was great.
  • Greg
    United States United States
    Beautiful facility; loved our room and the whole atmosphere at the hotel.
  • Doug
    United States United States
    The grounds and location can’t be beat! The hotel is gorgeous.
  • Hannah
    United States United States
    Beautiful and charming. I did like the ease of self-parking underneath the hotel. I also enjoyed the central location. The staff were pleasant and helpful. Room was quite comfortable too. The grounds were also beautiful with so many flowers.

Hotel area info

Restaurants

1 Restaurant On Site
  • Q at The Empress
    • Cuisine
      American

House rules

Fairmont Empress Hotel takes special requests – add in the next step!
Check-in
From 4:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
Free
Crib upon request
Free
3 - 17 years
Extra bed upon request
Free
Adult (18+ years)
Extra bed upon request
CAD 50 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 19
Pets
Free!Pets are allowed. No extra charges.
Groups
When booking more than 4 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBDiscover

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Fairmont Empress Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.

FAQs about Fairmont Empress Hotel