About this property

Located in downtown Ottawa, within 5 minutes' walk of Parliament Hill. Each guest room includes a flat-screen TV with cable channels and pay-per-view movies. Free WiFi is provided. This hotel includes a 24-hour fitness center and a business center. The Ottawa Convention Center is 0.6 mi from The Metcalfe by Gray Collection. The popular Byward Market neighborhood is 1.2 mi away. We offer Chromecast streaming services, but not pay per view movies

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Located in the heart of Ottawa, this hotel has an excellent location score of 9.5

    • Private parking available


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
2 queen beds
1 king bed
1 king bed
1 king bed
1 queen bed
1 king bed
1 king bed
1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Meeyoung
    United States United States
    Great location - close to everything. Good enough gym.
  • Jameyn
    Canada Canada
    Location was very central and conveniently located. Check-in was quick and easy. Our room was ready even before the 4 pm check-in time, so we were very lucky! The room was spacious and tidy, with everything you need already there: vanity kit,...
  • Chelsea
    Canada Canada
    We always really enjoy our time at the Metcalfe. We stay annually for our anniversary and look forward to our stay. The small details, (the smell when you walk in the lobby, comfortable bedding, amenities in the room) are factors that contribute...
  • Gardiman
    Canada Canada
    Customer services was outstanding! Property very clean and location was amazing!
  • Carmen
    Canada Canada
    Great location and nice relaxing area for a drink and snacks near the bar. Brunch is a real treat!
  • Francesco
    Canada Canada
    Clean, easily accessible, valet and front desk services, restaurant
  • Teresa
    United States United States
    Beautiful space, comfortable rooms, super friendly staff, excellent location. Valet parking was so easy. And Cocotte is delicious.
  • Leah
    United States United States
    The Metcalfe Hotel by Gray Collection in Ottawa is a truly wonderful hotel. We've stayed here a few times when seeing family locally and The Metcalfe Hotel has an attention to detail which is much appreciated. The hotel restaurant Cocotte Bistro...
  • Scott
    Canada Canada
    Great location and a cool vibe to the hotel. Easy (and cheap) parking at city hall nearby.
  • Xiyue
    Canada Canada
    very nice location at downtown, cafe shops and restaurants and train station within walking distance, room is quite and nicely sized and comfortable, had natural light to the room

Hotel area info

Restaurants

1 Restaurant On Site
  • Cocotte Bistro
    • Cuisine
      American • French
    • Open for
      Breakfast • Brunch • Lunch • Dinner • Cocktail hour

Amenities of The Metcalfe by Gray Collection

Great facilities! Review score, 9

Most popular amenities

  • Private Parking
  • Free Wifi
  • Non-smoking rooms
  • Fitness center
  • Restaurant
  • Room service
  • 24-hour front desk
  • Facilities for disabled guests
  • Bar

Bathroom

  • Free toiletries
  • Bathrobe
  • Hairdryer

Pets
Pets are allowed. Charges may apply.

Living Area

  • Desk

Media & Technology

  • Radio
  • TV

Food & Drink

  • Wine/Champagne
    Additional charge
  • Breakfast in the room
  • Bar
  • Minibar

Internet
Wifi is available in all areas and is free of charge.

Parking
Private parking is available at a location nearby (reservation is not needed) and costs CAD 47 per day.

  • Valet parking
  • Parking garage
  • Accessible parking

Front Desk Services

  • Invoice provided
  • Concierge
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk

Entertainment & Family Services

  • Board games/Puzzles

Cleaning Services

  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe

General

  • Pet bowls
  • Pet basket
  • Shared lounge/TV area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Elevator
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Spa

  • Fitness center

Languages Spoken

  • English
  • French

House rules

The Metcalfe by Gray Collection takes special requests – add in the next step!
Check-in
From 4:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 5 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercard

The fine print

Must-know information for guests at this property

Guests who book a "Breakfast Included" rate will receive 2 complimentary breakfast vouchers per night. Additional breakfast vouchers can be purchased from the hotel.

Guests under the age of 19 are only allowed to check in with a parent or official guardian.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Metcalfe by Gray Collection of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Parking is subject to availability due to limited spaces.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about The Metcalfe by Gray Collection