Hotel
Travel Sustainable property

the DOUGLAS, Autograph Collection

45 Smithe Street, V6B 0R3 Vancouver, Canada – Excellent location – show map

Excellent location – rated 9.1/10! (score from 52 reviews)

Real guests • Real stays • Real opinions

8.6
Excellent
52 reviews

Service was great. Everyone was respectful, helpful and friendly. That may just be because they are Canadian.

Andrew United States of America

I really liked the interior decoration of the room - modern, clean and artful. Room was well-equipped with a coffee machine, bathrobes, slippers and everything you would expect of a 5-star hotel. The service is absolutely fantastic - from the front desk to housekeeping. Made some requests during my stay and the staff were always polite and helpful. An amazing experience. Would definitely stay on my return to Vancouver.

Reynard United States of America

Overall a great stay for a weekend getaway in the city. Beds are extremely comfy. Really enjoyed the spa facilities and outdoor jacuzzi. Went to Honey Salt for lunch and breakfast, and tried the Viktor restaurant one evening for dinner. All dining experiences were excellent. Would like to visit again during the warmer summer months to enjoy the outdoor areas more.

Listaspira Iceland

The decor was stunning, the staff was amazing, the localization was perfect and we didn't even get to try all the services and facilities of the complex within our stay.

Sarah Canada

The room was modern and well equipped.The bed was very comfortable.Everything was perfect.

Sweta India

The staff was very kind, the bed was very comfortable.

Michelle Canada

Love the modern decor, abundance of restaurant choices and casino. Don't have to leave the hotel to have a fabulous night!

Lnmb Canada

Extremely professional service, beautiful and clean rooms with friendly staff.

Jo Canada

Great room. Clean and stylish. Perfect location for hockey game and enjoying ferry to Granville Island. Excellent room service breakfast

Doug Canada

We loved this hotel it was exactly the type of place we enjoy staying in as it was quite design focused and the food was amazing. Only issue we saw was that there wasn't a fridge in the room??!?! Like that's the weirdest thing I've seen. Obviously it didn't state it had a fridge but you'd assume so. Apart from that everything was perfect.

Anonymous Australia
8.6
Excellent
52 reviews
  • What guests loved the most:
  • “Service was great. Everyone was respectful, helpful and friendly. That may just be because they are Canadian.”
    Andrew Andrew United States of America United States of America
  • “I really liked the interior decoration of the room - modern, clean and artful. Room was well-equipped with a coffee machine, bathrobes, slippers and everything you would expect of a 5-star hotel.”
    Reynard Reynard United States of America United States of America
  • “Overall a great stay for a weekend getaway in the city. Beds are extremely comfy. Really enjoyed the spa facilities and outdoor jacuzzi.”
    Listaspira Listaspira Iceland Iceland
  • “The decor was stunning, the staff was amazing, the localization was perfect and we didn't even get to try all the services and facilities of the complex within our stay.”
    Sarah Sarah Canada Canada
  • “The room was modern and well equipped.The bed was very comfortable.Everything was perfect.”
    Sweta Sweta India India
  • “The staff was very kind, the bed was very comfortable.”
    Michelle Michelle Canada Canada
  • “Love the modern decor, abundance of restaurant choices and casino. Don't have to leave the hotel to have a fabulous night!”
    Lnmb Lnmb Canada Canada
  • “Extremely professional service, beautiful and clean rooms with friendly staff.”
    Jo Jo Canada Canada
  • “Great room. Clean and stylish. Perfect location for hockey game and enjoying ferry to Granville Island. Excellent room service breakfast”
    Doug Doug Canada Canada
  • “We loved this hotel it was exactly the type of place we enjoy staying in as it was quite design focused and the food was amazing. Only issue we saw was that there wasn't a fridge in the room??!?!”
    Australia Australia

Categories:

  • Staff9.0
  • Facilities8.7
  • Cleanliness9.4
  • Comfort9.3
  • Value for money7.9
  • Location9.1

Stay in the heart of Vancouver – Excellent location – show map

The DOUGLAS, Autograph Collection is located in the downtown district in Vancouver, 1,000 feet from BC Place Stadium. Dining is available at one of the 8 diverse restaurants and lounges.

Each room offers air-conditioning and select views. A private bathroom includes a luxurious glass shower and free toiletries.

This Vancouver hotel also offers a 30,000 square feet rooftop park, casino, and a fitness center. You will find a 24-hour front desk at the property.

The DOUGLAS, Autograph Collection is 1,300 feet from Rogers Arena - Formerly GM Place. The nearest airport is Vancouver International Airport, 8.4 mi from the DOUGLAS, Autograph Collection.

This is our guests' favorite part of Vancouver, according to independent reviews.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

the DOUGLAS, Autograph Collection has been welcoming Booking.com guests since Sept 7, 2017
 Hotel chain/brand: Autograph Collection

Show me more

Most popular amenities

Parking
Pet friendly
Non-smoking rooms
WiFi
Fitness center
Spa
Tea/Coffee Maker in All Rooms
Bar

ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.

Property Highlights

Located in the heart of Vancouver, this hotel has an excellent location score of 9.1

Breakfast Info

American

Private parking at the hotel

Saved to 874 lists

Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.

4 reasons to choose the DOUGLAS, Autograph Collection

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

8.6
Excellent · 52 reviews
Read all reviews
Categories:
  • Staff9.0
  • Facilities8.7
  • Cleanliness9.4
  • Comfort9.3
  • Value for money7.9
  • Location9.1

Select topics to read reviews:

See what guests loved the most:

  • A
    Andrew
    United States of AmericaUnited States of America
    “Service was great. Everyone was respectful, helpful and friendly. That may just be because they are Canadian.”
  • Reynard
    United States of AmericaUnited States of America
    “I really liked the interior decoration of the room - modern, clean and artful. Room was well-equipped with a coffee machine, bathrobes, slippers and everything you would expect of a 5-star hotel. The service is absolutely fantastic - from the front...”
  • Listaspira
    IcelandIceland
    “Overall a great stay for a weekend getaway in the city. Beds are extremely comfy. Really enjoyed the spa facilities and outdoor jacuzzi. Went to Honey Salt for lunch and breakfast, and tried the Viktor restaurant one evening for dinner. All dining...”
  • Sarah
    CanadaCanada
    “The decor was stunning, the staff was amazing, the localization was perfect and we didn't even get to try all the services and facilities of the complex within our stay.”
  • Sweta
    IndiaIndia
    “The room was modern and well equipped.The bed was very comfortable.Everything was perfect.”
  • Michelle
    CanadaCanada
    “The staff was very kind, the bed was very comfortable.”
  • Lnmb
    CanadaCanada
    “Love the modern decor, abundance of restaurant choices and casino. Don't have to leave the hotel to have a fabulous night!”
  • Jo
    CanadaCanada
    “Extremely professional service, beautiful and clean rooms with friendly staff.”
  • Doug
    CanadaCanada
    “Great room. Clean and stylish. Perfect location for hockey game and enjoying ferry to Granville Island. Excellent room service breakfast”
  • A
    Anonymous
    AustraliaAustralia
    “We loved this hotel it was exactly the type of place we enjoy staying in as it was quite design focused and the food was amazing. Only issue we saw was that there wasn't a fridge in the room??!?! Like that's the weirdest thing I've seen. Obviously...”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • any roll in or walk in shower for wheelchair
    Yes sir, we have roll in and walk in shower upon request and subject to availability in the hotel. Please request in advanced if you would like one
    Answered on May 16, 2022
  • Is there a bathtub in this room?
    Good evening, Our Junior Suites do not have bathtubs. Kind regards, Tori Dean Guest Services Manager
    Answered on October 23, 2019
  • Hi, can a full bed size sleep two people?
    Our queen beds can fit two adults.
    Answered on June 17, 2022
  • We are 6 people . 4 adults and 2 kids . Do you have connected rooms
    Our room types that connect are: Standard room with one king bed connecting to a standard room with two queen beds Studio suite with one king bed connecting to a standard room with two queen beds
    Answered on June 17, 2022
  • Parking cost per night
    Self-parking available at $42 per night
    Answered on July 6, 2020
Hotel area info *
Excellent location – show map
* All distances are measured in straight lines. Actual travel distances may vary.
5 Restaurants On Site

    The Victor

    Food: Steakhouse

    Open for: Dinner

    Menu: À la carte

    D/6 LOUNGE

    Open for: Lunch, Dinner, Cocktail hour

    Menu: À la carte

    Honey Salt

    Food: Local

    Open for: Breakfast, Lunch, Dinner

    Menu: À la carte

    BC Kitchen

    Food: Mexican

    Open for: Lunch, Dinner

    Menu: À la carte

    MRKT East

    Food: International

    Open for: Lunch, Dinner

Travel Proud

Travel Proud

This is a Proud Certified property where you can be extra sure of a welcoming stay.

Amenities of the DOUGLAS, Autograph Collection

Most popular amenities

Parking
Pet friendly
Non-smoking rooms
WiFi
Fitness center
Spa
Tea/Coffee Maker in All Rooms
Bar
Outdoors
  • Garden
Pets
Pets are allowed. Charges may apply.
Activities
  • Happy hour Additional charge
  • Cycling Off-site
  • Hiking Off-site
  • Canoeing Off-site Additional charge
  • Pool table
  • Casino
  • Skiing Off-site
Food & Drink
  • Fruit Additional charge
  • Wine/Champagne Additional charge
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in the hotel rooms and costs CAD 14.95 per 24 hours.
Parking
Private parking is available on site (reservation is not possible) and costs CAD 50 per day.
  • Accessible parking
  • Electric vehicle charging station
  • Parking garage
  • Secure parking
Services
  • Shared lounge/TV area
  • Concierge
  • ATM on site
  • Currency exchange
  • Business center
  • 24-hour front desk
  • Meeting/Banquet facilities Additional charge
  • Room service
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
General
  • Paid WiFi
  • Air conditioning
  • Smoke-free property
  • Heating
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms
Accessibility
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
Health & Wellness Facilities
  • Fitness
  • Massage chair
  • Full-body massage Additional charge
  • Hand massage Additional charge
  • Head massage Additional charge
  • Couples' massage Additional charge
  • Foot massage Additional charge
  • Neck massage Additional charge
  • Back massage Additional charge
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Facial treatments
  • Beauty services
  • Hot tub/Jacuzzi
  • Massage Additional charge
  • Spa Additional charge
  • Fitness center
Languages Spoken
  • English

House rules the DOUGLAS, Autograph Collection takes special requests – add in the next step!

Check-in

4:00 PM - 12:00 AM

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed. Charges may apply.

Mastercard Visa Discover Diners Club American Express the DOUGLAS, Autograph Collection accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that any additional costs incurred for breakfast would need to be paid at checkout.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

In the event of an early departure, the property will charge you the full amount for your stay.

FAQs about the DOUGLAS, Autograph Collection

  • The prices at the DOUGLAS, Autograph Collection may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • the DOUGLAS, Autograph Collection is 2,950 feet from the center of Vancouver.

  • Check-in at the DOUGLAS, Autograph Collection is from 4:00 PM, and check-out is until 12:00 PM.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at the DOUGLAS, Autograph Collection on this page.

  • From the nearest airport, you can get to the DOUGLAS, Autograph Collection by:

    • Taxi 20min
    • Car 30min

  • Guests staying at the DOUGLAS, Autograph Collection can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).

    Breakfast option(s) include:

    • American
    • À la carte

  • the DOUGLAS, Autograph Collection offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Fitness center
    • Massage
    • Cycling
    • Hiking
    • Pool table
    • Skiing
    • Canoeing
    • Casino
    • Happy hour
    • Beauty services
    • Facial treatments
    • Manicure
    • Pedicure
    • Body treatments
    • Body scrub
    • Spa facilities
    • Steam room
    • Spa lounge/Relaxation area
    • Foot bath
    • Spa/Wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples' massage
    • Head massage
    • Hand massage
    • Full-body massage
    • Massage chair
    • Fitness

  • the DOUGLAS, Autograph Collection has 5 restaurants:

    • The Victor
    • BC Kitchen
    • MRKT East
    • D/6 LOUNGE
    • Honey Salt

  • Room options at the DOUGLAS, Autograph Collection include:

    • Double
    • Suite