Travel Sustainable Level 2

the DOUGLAS, Autograph Collection

45 Smithe Street, V6B 0R3 Vancouver, Canada – Excellent location – show map

Excellent location – rated 9.2/10! (score from 112 reviews)

Real guests • Real stays • Real opinions

8.5
Very Good
112 reviews

Loved the Yeti cooler in the room. So much better than a fridge!

Sandra Canada
a living room with a pool table in it at the DOUGLAS, Autograph Collection in Vancouver
a patio with plants and a building in the background at the DOUGLAS, Autograph Collection in Vancouver
a hotel room with a king bed and a desk at the DOUGLAS, Autograph Collection in Vancouver
a tall building in the middle of a city at the DOUGLAS, Autograph Collection in Vancouver
+50 photos

the DOUGLAS, Autograph Collection

Lock in a great price for the DOUGLAS, Autograph Collection – rated 8.5 by recent guests!

to get started.

Lock in a great price for the DOUGLAS, Autograph Collection – rated 8.5 by recent guests! to get started.
8.5
Very Good
112 reviews

Categories:

Staff
9.2
Facilities
8.8
Cleanliness
9.1
Comfort
9.3
Value for money
7.6
Location
9.3

Filters

  • City view
  • Garden
  • Pet friendly
  • Air conditioning
  • Private Bathroom
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
  • Safe

The DOUGLAS, Autograph Collection is located in the downtown district in Vancouver, 984 feet from BC Place Stadium. Dining is available at one of the 8 diverse restaurants and lounges. Each room offers air-conditioning and select views. A private bathroom includes a luxurious glass shower and free toiletries. This Vancouver hotel also offers a 30,000 square feet rooftop park, casino, and a fitness center. You will find a 24-hour front desk at the property. The DOUGLAS, Autograph Collection is 1312 feet from Rogers Arena - Formerly GM Place. The nearest airport is Vancouver International Airport, 8.4 mi from the DOUGLAS, Autograph Collection.

This is our guests' favorite part of Vancouver, according to independent reviews.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

the DOUGLAS, Autograph Collection has been welcoming Booking.com guests since Sep 7, 2017
Hotel chain/brand:
Autograph Collection

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Most popular amenities
  • Parking on site
  • WiFi
  • Non-smoking rooms
  • Fitness center
  • Spa
  • 4 restaurants
  • Facilities for disabled guests
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Breakfast

Property Highlights

Located in the heart of Vancouver, this hotel has an excellent location score of 9.2

Breakfast Info

American

Parking available at the hotel

Saved to 1365 lists

Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
2 full beds
1 king bed
2 queen beds
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Travel Sustainable Level 2
This property is making considerable investments and efforts towards becoming more sustainable. We’ve worked with experts such as Travalyst and Sustainalize to create the Travel Sustainable program – making it easier for you to experience the world more sustainably.
Guest reviews

Categories:

Staff
9.2
Facilities
8.8
Cleanliness
9.1
Comfort
9.3
Value for money
7.6
Location
9.3
Select topics to read reviews:

See what guests loved the most:

  • Sandra
    CanadaCanada
    “Loved the Yeti cooler in the room. So much better than a fridge!”
  • Suvenderan
    United States of AmericaUnited States of America
    “immaculately clean. friendly staff. quiet and peaceful. great location, close to restaurants.”
  • John
    United States of AmericaUnited States of America
    “One of the most beautiful hotels I've stayed at. The rooms are spacious and decorated beautifully. The lounge areas and location are unbeatable. I would definitely stay here again and again.”
  • Nicole
    CanadaCanada
    “Location, Style (everything about this hotel is so swanky), Hotel staff were very courteous and helpful. Comfortable beds/pillows. High end fixtures.”
  • Sandra
    CanadaCanada
    “The service at this hotel is top notch. even the slippers and robe.”
  • A
    Andrew
    United States of AmericaUnited States of America
    “Service was great. Everyone was respectful, helpful and friendly. That may just be because they are Canadian.”
  • Reynard
    United States of AmericaUnited States of America
    “I really liked the interior decoration of the room - modern, clean and artful. Room was well-equipped with a coffee machine, bathrobes, slippers and everything you would expect of a 5-star hotel. The service is absolutely fantastic - from the...”
  • Sally
    AustraliaAustralia
    “Staff were absolutely incredible and made my stay for my birthday one I'll never forget”
  • Miriam
    CanadaCanada
    “Amazing location, walkable to downtown -loved the hotel, modern and edgy feel, some great restaurant and bar choices too and friendly staff :)”
  • Gurjit
    United KingdomUnited Kingdom
    “Rodolfo was tremendously helpful, truly the backbone of the hotel, the most polite and helpful member of staff I have come across went above and beyond to help me with all my requests”
Travel Proud
Travel Proud
This is a Proud Certified property where you can be extra sure of a welcoming stay.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Hello, do you offer laundry services for longer stays (more than 5 days)?

    Good day! Laundry services will be on extra charge that guests are responsible for paying. All laundry requests will be sent and serviced by a 3rd par..
    Answered on 20 July 2023

  • any roll in or walk in shower for wheelchair

    Good day! We have a limited quantity of 1 King bed standard guestroom that equipped with roll in and walk in shower for wheelchair. Please kindly subm..
    Answered on 19 July 2023

  • are the sofa couches hideabed?

    Regrettably, we do not have soda couch in our hotel rooms. We do have 2 queen beds in our standard rooms or we do offer rollaway bed (request only, su..
    Answered on 23 March 2023

  • Hi, does the one bed room suite have a sofa bed? We are 2 adults 2 kids. Will we fit in the suite? Thank you!

    Good morning, One bedroom suites don't have a sofa bed. However, some of One bedroom suites can place a rollaway bed. Please let us know your reservat..
    Answered on 17 January 2023

  • what is the charge to use the Spa facility?

    DOUGLAS guests are able to enjoy the Spa by JW on the 17th floor of the JW Marriott Vancouver Hotel. We are in the same building. The charges depend o..
    Answered on 23 March 2023

  • Hi, can a full bed size sleep two people?

    Our queen beds can fit two adults.
    Answered on 17 June 2022
  • Still looking?

Hotel area info *

Restaurants
4 Restaurants On Site

  • The Victor
    • Cuisine
      Steakhouse
    • Open for
      Brunch • Dinner • Cocktail hour
    • Ambience
      Modern • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • D/6 Bar & Lounge
    • Cuisine
      Local
    • Open for
      Lunch • Dinner • Cocktail hour
    • Ambience
      Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • Honey Salt
    • Cuisine
      Local
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambience
      Family-friendly • Modern
  • BC Kitchen
    • Cuisine
      Local
    • Open for
      Dinner • Cocktail hour
    • Ambience
      Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Amenities of the DOUGLAS, Autograph Collection
Great facilities! Review score, 8.8

Most popular amenities
  • Parking on site
  • WiFi
  • Non-smoking rooms
  • Fitness center
  • Spa
  • 4 restaurants
  • Facilities for disabled guests
  • Tea/Coffee Maker in All Rooms
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Guest bathroom
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
View
  • View
Outdoors
  • Garden
Kitchen
  • Coffee machine
Room Amenities
  • Socket near the bed
Pets
Pets are allowed. Charges may apply.
Activities
  • Bicycle rental
    Additional charge
  • Happy hour
    Additional charge
  • Cycling
    Off-site
  • Hiking
    Off-site
  • Canoeing
    Additional chargeOff-site
  • Pool table
  • Casino
  • Skiing
    Off-site
Living Area
  • Desk
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in the rooms and costs CAD 14.95 per 24 hours.
Parking
Public parking is available on site (reservation is not possible) and costs CAD 50 per day.
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Front Desk Services
  • Concierge
  • ATM on site
  • Baggage storage
  • Currency exchange
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Dry cleaning
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Pet bowls
  • Convenience store on site
  • Shared lounge/TV area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Heating
  • Carpeted
  • Elevator
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Spa
  • Fitness
  • Massage chair
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Facial treatments
  • Beauty services
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
Languages Spoken
  • Mandarin
  • English
  • Spanish
  • French
  • Hindi
  • Italian
  • Korean
  • Portuguese
  • Russian
  • Filipino
  • Vietnamese
  • Cantonese

House rules

the DOUGLAS, Autograph Collection takes special requests – add in the next step!

Check-in

From 4:00 PM to 12:00 AM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of CAD 500 is required on arrival. That's about 369.89USD. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction

The minimum age for check-in is 19

Pets

Pets are allowed. Charges may apply.

Mastercard Visa Discover Diners Club American Express the DOUGLAS, Autograph Collection accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that any additional costs incurred for breakfast would need to be paid at checkout.

In the event of an early departure, the property will charge you the full amount for your stay.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of CAD 500 is required on arrival. That's about 369.89USD. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about the DOUGLAS, Autograph Collection

  • the DOUGLAS, Autograph Collection is 2,950 feet from the center of Vancouver. All distances are measured in straight lines. Actual travel distances may vary.

  • the DOUGLAS, Autograph Collection has 4 restaurants:

    • The Victor
    • D/6 Bar & Lounge
    • BC Kitchen
    • Honey Salt

  • The prices at the DOUGLAS, Autograph Collection may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at the DOUGLAS, Autograph Collection include:

    • Double
    • Suite

  • Yes, there's a hot tub. You can find out more about this and the other facilities at the DOUGLAS, Autograph Collection on this page.

  • Check-in at the DOUGLAS, Autograph Collection is from 4:00 PM, and check-out is until 12:00 PM.

  • the DOUGLAS, Autograph Collection offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Massage
    • Cycling
    • Hiking
    • Pool table
    • Skiing
    • Canoeing
    • Casino
    • Beauty services
    • Happy hour
    • Bicycle rental
    • Facial treatments
    • Manicure
    • Pedicure
    • Body treatments
    • Body scrub
    • Spa facilities
    • Steam room
    • Spa lounge/Relaxation area
    • Foot bath
    • Spa/Wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples' massage
    • Head massage
    • Hand massage
    • Full-body massage
    • Massage chair
    • Fitness