The Hotel Pollux in the center of Zermatt and 656 feet from the train station offers you newly renovated rooms, charmingly combining rustic elements with modern design. The hotel has 3 restaurants. The Pinte features wooden furniture characteristic of Valais and serves specialties such as cheese fondue and raclette. The Arvenstube is an elegant restaurant featuring alpine chic desin and serving international and Vediterranean delicacies. The Vegistube is a vegetarian restaurant. The breakfast buffet is included in the room rate. WiFi is available in the entire hotel free of charge. A conference room, a relaxation area with a Finnish sauna, a steam bath, a hot tub, a magic shower and a solarium are at your disposal as well.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the heart of Zermatt, this hotel has an excellent location score of 9.7

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Buffet


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 bunk bed
and
1 queen bed
1 queen bed
1 twin bed
and
1 queen bed
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Guest reviews

Categories:

Staff
9.4
Facilities
9.0
Cleanliness
9.4
Comfort
9.3
Value for money
8.5
Location
9.7
Free WiFi
9.1
Select topics to read reviews:

See what guests loved the most:

  • Laura
    United States of America United States of America
    Amazing location. Beautiful room and wonderful breakfast. Staff was helpful and accomodating. They even opened the gorgeous spa early just for the three of us! Loved the relaxing saunas and amenities at the spa. The cozy bar in the lobby with...
  • Maria
    Switzerland Switzerland
    The location The delicious 😋 breakfast The staff
  • Jeff
    United States of America United States of America
    Great location. Pretty easy access for skiing. Staff was excellent

Hotel area info

Restaurants
3 Restaurants On Site

  • Pinte
    • Cuisine
      Local
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Traditional
    • Dietary options
      Vegetarian
  • Arvenstube
    • Cuisine
      Mediterranean • Local
    • Open for
      Dinner
    • Ambience
      Family-friendly • Traditional • Modern
    • Dietary options
      Vegetarian • Vegan
  • Vegistube
    • Cuisine
      Local
    • Open for
      Dinner
    • Ambience
      Family-friendly • Traditional • Modern
    • Dietary options
      Vegetarian • Vegan

Amenities of Hotel Pollux
Great facilities! Review score, 9

Most popular amenities
  • Spa
  • Free WiFi
  • Family rooms
  • 3 restaurants
  • Fitness center
  • Non-smoking rooms
  • Skiing
  • Bar
  • Tea/Coffee Maker in All Rooms
Bathroom
  • Toilet paper
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
Kitchen
  • Cleaning products
Room Amenities
  • Socket near the bed
  • Clothes rack
Ski
  • Ski pass vendor
  • Ski school
    Additional charge
  • Ski storage
Activities
  • Bicycle rental
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Cycling
  • Hiking
  • Game room
  • Skiing
  • Golf course (within 2 miles)
    Additional charge
Living Area
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Radio
  • Telephone
  • TV
Food & Drink
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Transportation
  • Public transit tickets
Front Desk Services
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Indoor play area
  • Board games/Puzzles
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Ironing service
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Smoke alarms
  • Key access
  • 24-hour security
  • Safe
General
  • Shuttle service
  • Convenience store on site
  • Shared lounge/TV area
  • Designated smoking area
  • Smoke-free property
  • Hardwood or parquet floors
  • Tile/Marble floor
  • Heating
  • Laptop safe
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Ironing facilities
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
Accessibility
  • Upper floors accessible by elevator
Spa
  • Steam room
  • Spa facilities
  • Turkish/Steam Bath
  • Spa
  • Solarium
  • Fitness center
  • Sauna
Languages Spoken
  • German
  • English
  • French

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Hotel Pollux takes special requests – add in the next step!

Check-in

From 3:00 PM to 10:00 PM

Check-out

From 7:00 AM to 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Crib upon request
Free
2 years old
Crib upon request
Free
Extra bed upon request
CHF 45 per child, per night
3+ years
Extra bed upon request
CHF 45 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Groups

When booking more than 3 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa UnionPay credit card Carte Blanche Carte Bleue American Express Cash Cash Hotel Pollux accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

FAQs about Hotel Pollux

  • The prices at Hotel Pollux may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Hotel Pollux has 3 restaurants:

    • Vegistube
    • Pinte
    • Arvenstube

  • Hotel Pollux is 150 feet from the center of Zermatt. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at Hotel Pollux can enjoy a highly-rated breakfast during their stay (guest review score: 8.6).

    Breakfast option(s) include:

    • Buffet

  • Check-in at Hotel Pollux is from 3:00 PM, and check-out is until 11:00 AM.

  • Room options at Hotel Pollux include:

    • Double
    • Family
    • Single
    • Triple

  • Hotel Pollux offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Sauna
    • Turkish/Steam Bath
    • Cycling
    • Hiking
    • Skiing
    • Game room
    • Golf course (within 2 miles)
    • Solarium
    • Spa facilities
    • Tour or class about local culture
    • Bicycle rental
    • Steam room