Silvana Mountain Hotel

Furi 265, 3920 Zermatt, Switzerland – Excellent location - show map

<p><b>Excellent</b> location — rated 9.0/10! <small>(score from <b>143</b> reviews)</small></p> <p>Real guests • Real stays • Real opinions</p>
a bedroom with a large bed and a blue chair at Silvana Mountain Hotel in Zermatt
a bedroom with a large bed and a ladder at Silvana Mountain Hotel in Zermatt
a room with a stone wall and a window and a room with a building at Silvana Mountain Hotel in Zermatt
a restaurant with tables and chairs and large windows at Silvana Mountain Hotel in Zermatt
+37 photos

Silvana Mountain Hotel

Lock in a great price for Silvana Mountain Hotel - rated 9.6 by recent guests.

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Lock in a great price for Silvana Mountain Hotel - rated 9.6 by recent guests. to get started.
Scored 9.6
9.6
Rated exceptional
Exceptional
143 reviews

Rising high above Zermatt, Silvana Mountain Hotel offers rooms with flat-screen TVs and direct access to the ski slopes. Facilities include an indoor pool and a spa with hot tub and steam bath. Mountain Hotel Silvana is located only a few metres from the Matterhorn-Express cable car, which connects the hotel with Zermatt's town centre in just 10 minutes. Its spacious rooms all have seating areas and they come with bathrobes, cable TV and free Wi-Fi. Breakfast and dinner are available to all guests at the hotel’s restaurant and there is a trendy and cosy bar that looks out on the ski slopes. A garden terrace with comfortable loungers is featured on site. Kids can play on the playground and guided mountain tours can be booked directly at the property.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities
  • Indoor swimming pool
  • Spa and wellness centre
  • Free WiFi
  • Family rooms
  • Restaurant
  • Non-smoking rooms
  • Skiing
  • Room service
  • Bar

Property highlights

Top location: Highly rated by recent guests (9.0)

Great Food: Meals here are highly recommended

Ski-to-door

Availability

Select dates to see this property's availability and prices

—
Room type
Number of guests
 
1 large double bed
1 large double bed
1 single bed
1 large double bed
1 sofa bed
and
1 large double bed
Bedroom 1:
1 large double bed
Bedroom 2:
1 sofa bed
Bedroom 1:
1 large double bed
Bedroom 2:
1 sofa bed
1 single bed
1 large double bed
Bedroom 1:
1 large double bed
Bedroom 2:
1 sofa bed
2 single beds
and
1 large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.8
Facilities
9.7
Cleanliness
9.8
Comfort
9.8
Value for money
9.2
Location
9.0
Free WiFi
9.3
High score for Zermatt
Select topics to read reviews:

Guests who stayed here loved

  • Soeren
    Denmark Denmark
    “Extremely friendly and helpful staff. We were upgraded - thank you. Beautiful place and brilliant location for hiking.”
  • Ryan
    United Kingdom United Kingdom
    “The location was beautiful and the staff were friendly and extremely helpful. The set menu for 40cfr each night was amazing. The rooms were clean and stunning, and the spa was the icing on the cake.”
  • Alieh
    Belgium Belgium
    “Dat was perfect Breakfast Environment Personnels And rooms and I Was Satisfied”

Hotel surroundings

Restaurants
1 restaurant on site

  • Gitz Gädi
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Traditional • Romantic
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free

Facilities of Silvana Mountain Hotel
Great facilities! Review score, 9.7

Most popular facilities
  • Indoor swimming pool
  • Spa and wellness centre
  • Free WiFi
  • Family rooms
  • Restaurant
  • Non-smoking rooms
  • Skiing
  • Room service
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
View
  • Mountain view
  • View
Outdoors
  • Picnic area
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden
Room Amenities
  • Socket near the bed
Ski
  • Ski-to-door access
  • Ski school
    Additional charge
  • Ski storage
    Additional charge
Pets
Pets are allowed on request. Charges may be applicable.
Activities
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Cycling
    Off-site
  • Hiking
  • Table tennis
  • Children's playground
  • Skiing
    Off-site
Living Area
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Transport
  • Public transport tickets
    Additional charge
Reception services
  • Invoice provided
  • Lockers
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
Entertainment and family services
  • Kids' outdoor play equipment
  • Board games/puzzles
Cleaning services
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • Key access
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Pet bowls
  • Shared lounge/TV area
  • Hypoallergenic
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Hardwood or parquet floors
  • Tile/marble floor
  • Heating
  • Soundproofing
  • Packed lunches
  • Soundproof rooms
  • Lift
  • Family rooms
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service
Indoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Heated pool
Wellness
  • Fitness/spa locker rooms
  • Full body massage
  • Hand massage
  • Head massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Hammam
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Spa and wellness centre
  • Sauna
Languages spoken
  • German
  • English
  • French

House rules
Silvana Mountain Hotel takes special requests - add in the next step!

Check-in
From 12:00 to 18:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 08:30 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed on request. Charges may be applicable.
Accepted payment methods
VisaMastercardCarte BleueMaestroCashCash

The fine print
Need-to-know information for guests at this property

Please note that the last cable leaves at 17:00. The timetable may vary according to the season. Please contact the hotel before hand.

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

Please inform Silvana Mountain Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

FAQs about Silvana Mountain Hotel

  • Room options at Silvana Mountain Hotel include:

    • Double
    • Single
    • Triple
    • Suite
    • Family

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Silvana Mountain Hotel on this page.

  • Check-in at Silvana Mountain Hotel is from 12:00, and check-out is until 12:00.

  • Silvana Mountain Hotel offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Hammam
    • Cycling
    • Hiking
    • Children's playground
    • Skiing
    • Table tennis
    • Back massage
    • Walking tours
    • Spa lounge/relaxation area
    • Swimming Pool
    • Hand massage
    • Fitness/spa locker rooms
    • Spa facilities
    • Bike tours
    • Foot massage
    • Spa/wellness packages
    • Full body massage
    • Steam room
    • Neck massage
    • Head massage

  • Silvana Mountain Hotel is 1.6 miles from the centre of Zermatt. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • The prices at Silvana Mountain Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Silvana Mountain Hotel has 1 restaurant:

    • Gitz Gädi