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Very clean and well managed. Staff was sooo kind.

Great property, walking distance to train station, very warm & comfortable! The kettle & microwave in the common area was a great touch.

the view from our balcony 😍

The size, comfort and restaurant

Close to train station. Staff very helpful

Great location! Good food and short train to Zermatt

Perfect location close to the train station, very comfortable beds, great facilities, good breakfast, great staff

Its an amazing hotel, has everithing that the couples and travelers wanted and go beyond the expectations. Congrats to the hotel service team.

Near by railway station and cozy place :)

5 min or less by walking from the railway station! You can see the peak of Matterhorn from the room!

Great spot and friendly staff. Great promotion of a free drink if you opt out of a room clean. Rooftop is lovely and rooms are very comfortable.

The location and views of Matterhorn from the room are spectacular. The picutes I posted were from the room. One of them were literally from the bed while lying down.

The service and facilities is very excellent 😀

They gave us an upgrade for our room, the view was amazing from our room, the breakfast was delicious

Pulizia, servizi, ski room, bar, sala relax

Beautiful hotel. Very clean and comfortable rooms. Big bathroom with all necessary things. Two single beds "acted" as a matrimonial bed. Very comfortable mattresses and warm quilts. Large radiator over the entire wall and heating throughout the night. Low temperatures of minus 16 degrees were not felt due to heating. Safe box in the closet. Nice shared balcony. The staff added us an extra bed for a child. The staff is a special story, very kind and polite (staff at the reception, in the restaurant, cleaners...). The hotel owner and managers can be proud of them. Very good breakfast with a lot of choises. Next to the hotel is the Intersport shop where you can rent winter sports equipment with a 10 percent discount based on your stay in this hotel. The position of the hotel is excellent, a 5-minute walk from the railway and Gornergrat stations, 10-minute walk from Sunnegga station. Coop and Migros supermarket just a few minute from the hotel. All in all, a beautiful experience.

Everything !!!! Great great place to stay.

stunning location, views, breakfast, there’s an oldest (and the only, I believe) cinema in Zermatt in this hotel. SPA is great, rooms are very cosy and spacious

Excellent as usually - have been here many times.

Everything was good, as it is described in booking

Balcony is very nice!! Close to station

Great location, very clean and the staff were just helpful and beautiful