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Get the celebrity treatment with world-class service at CERVO Mountain Resort

From the valley station of Zermatt's Sunnegga Cable Car, a lift takes you directly to the reception of the CERVO Mountain Resort, located right next to the ski slopes and hiking trails. Zermatt Train Station is a 10-minute walk away. The property boasts 3 restaurants and a spa. The CERVO consists of 7 units with spacious rooms and suites. Every unit features its own wellness area with a sauna, steam bath, terrace, massage room, and relaxation room with an open fireplace. The terrace offers panoramic views of the Matterhorn Mountain. Guests can enjoy lunch and dinner at the elegant restaurant, which serves selected regional specialities and fine wines. On arrival and departure, free transfer services are offered between the hotel and the train station and village entrance of Zermatt.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Design Hotels
Hotel chain/brand

Property highlights

Situated in the best rated area in Zermatt, this hotel has an excellent location score of 9.6

Breakfast info

Continental, Vegetarian, Vegan, Gluten-free, Buffet

Ski-to-door


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
or
2 single beds
2 single beds
or
1 extra-large double bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
1 extra-large double bed
or
2 single beds
Bedroom 1:
1 extra-large double bed
Bedroom 2:
2 bunk beds
Living room:
1 sofa bed
2 extra-large double beds
and
1 sofa bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 extra-large double bed
Bedroom 3:
1 extra-large double bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
9.4
Facilities
9.4
Cleanliness
9.6
Comfort
9.6
Value for money
8.4
Location
9.6
Free WiFi
9.6
Select topics to read reviews:

See what guests loved the most:

  • Zoe
    United Kingdom United Kingdom
    Such an amazing experience from start to finish - the amazingly friendly staff, the really comfortable room with stunning views, the yummy food at all of the restaurants. Not to mention the great location which made it so easy to ski in/ski out....
  • Adalsteinn
    Iceland Iceland
    The breakfast was ok, it would be easy to make it great with more options to put on bread and more light.
  • Rebecca
    Malta Malta
    Location was perfect. Staff were very welcoming and helpful. Food was amazing, shout-out to The Bazaar restaurant for an excellent vegetarian experience 🤍

Hotel surroundings

Restaurants
2 restaurants on site

  • CERVO Puro
    • Cuisine
      Local • European
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • Ferdinand
    • Cuisine
      Local
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegetarian

Facilities of CERVO Mountain Resort
Great facilities! Review score, 9.4

Most popular facilities
  • 2 swimming pools
  • Spa and wellness centre
  • Free WiFi
  • Family rooms
  • 2 restaurants
  • Fitness centre
  • Non-smoking rooms
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Extra long beds (> 2 metres)
View
  • Mountain view
  • View
Outdoors
  • Outdoor fireplace
  • Sun terrace
  • Patio
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Coffee machine
Room Amenities
  • Socket near the bed
  • Clothes rack
Ski
  • Ski-to-door access
  • Ski pass vendor
  • Ski equipment hire on site
  • Ski school
    Additional charge
  • Ski storage
Pets
Pets are allowed. Charges may be applicable.
Activities
  • Bicycle rental
  • Live music/performance
  • Movie nights
  • Cycling
  • Hiking
  • Children's playground
  • Skiing
Living Area
  • Seating Area
  • Desk
Media & Technology
  • iPad
  • Radio
  • Telephone
Food & Drink
  • Kid meals
    Additional charge
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Reception services
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Babysitting/child services
    Additional charge
Cleaning services
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shared lounge/TV area
  • Designated smoking area
  • Non-smoking throughout
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
2 swimming pools
Pool 1 - outdoorFree!
  • Open all year
  • All ages welcome
  • Pool with view
  • Heated pool
  • Pool/beach towels
  • Sun loungers or beach chairs
Pool 2 - outdoorFree!
  • Open all year
  • All ages welcome
  • Pool with view
  • Pool/beach towels
  • Sun loungers or beach chairs
Wellness
  • Yoga classes
  • Steam room
  • Spa facilities
  • Sun loungers or beach chairs
  • Hammam
  • Massage
    Additional charge
  • Spa and wellness centre
  • Fitness centre
  • Sauna
Languages spoken
  • German
  • English
  • Spanish
  • French
  • Italian

House rules

CERVO Mountain Resort takes special requests - add in the next step!

Check-in

From 16:00

Check-out

Until 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 6 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed. Charges may be applicable.

Groups

When booking more than 3 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa American Express Cash CERVO Mountain Resort accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi.

FAQs about CERVO Mountain Resort

  • Room options at CERVO Mountain Resort include:

    • Double
    • Suite
    • Chalet

  • The prices at CERVO Mountain Resort may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • CERVO Mountain Resort is 650 yards from the centre of Zermatt. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at CERVO Mountain Resort can enjoy a highly-rated breakfast during their stay (guest review score: 10.0).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Vegan
    • Gluten-free
    • Buffet

  • Check-in at CERVO Mountain Resort is from 16:00, and check-out is until 11:00.

  • CERVO Mountain Resort offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Sauna
    • Massage
    • Hammam
    • Cycling
    • Hiking
    • Children's playground
    • Skiing
    • Spa facilities
    • Movie nights
    • Steam room
    • Live music/performance
    • Yoga classes
    • Swimming Pool
    • Bicycle rental

  • CERVO Mountain Resort has 2 restaurants:

    • CERVO Puro
    • Ferdinand