About this property
The family-run 4-star superior Wellness Hotel Alpenhof is located in the centre of Zermatt, opposite the Sunnegga Cable Car Station and a 5-minute walk from the Gronergrat Railway. The Wellness Hotel Alpenhof hotel has 5 floors and each room is equipped with a minibar, cable TV, free WiFi, a safety deposit box, a seating area, and a bathroom. Most rooms also have a balcony. A diverse selection of gourmet menus and freshly prepared food is served at the restaurant. Local and international wines, as well as little snacks can be enjoyed in the new hotel lobby. Guests can relax in the Spa area with natural light, a large indoor pool, a hot tub, a sauna, steam baths and a tropical shower. A beauty salon and relax rooms are available as well at the Wellness Alpenhof. The refined smoking lounge, offers fine digestives, smoky whiskys and a selection of cigars. In winter, the piano bar is the perfect place to end the day sitting at the fireplace, enjoying a cocktail and listening to the pianist. A free transfer from and to the Zermatt Train Station is available on the days of arrival and departure, respectively.
Couples particularly like the location — they rated it 9.4 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Indoor swimming pool
- Spa and wellness centre
- Free WiFi
- Family rooms
- Restaurant
- Non-smoking rooms
- Skiing
- Room service
- Bar
Availability
Select dates to see this property's availability and prices
Room type | Number of guests | |
|---|---|---|
1 sofa bed and 1 large double bed | ||
1 single bed | ||
2 single beds and 1 sofa bed or 1 sofa bed and 1 large double bed | ||
1 sofa bed and 1 large double bed | ||
Bedroom 1 large double bed Living room 1 sofa bed | ||
4 single beds or 2 large double beds | ||
1 large double bed | ||
Bedroom 1 2 single beds Bedroom 2 2 single beds Living room 1 sofa bed |
Guest reviews
Categories:
Select topics to read reviews:
Guests who stayed here loved
- Thea
United Kingdom“We had a fabulous stay, staff were really helpful And kind. Hotel is lovely, really good breakfast. Restaurant not suitable for families/vegetarian’s but lots of local options, and sister hotel restaurant more suitable.” - Jill
Italy“Staff was friendly and the hotel is new. They even helped me find my bag--- excellent.” - Mbmoore
Ireland“Its a beautiful hotel. Great facilities and staff are very attentive. Great to get the free tea/coffee/cakes (which were fab) at 4pm in the bar also free mini bar in room. The spa is amazing. Including the nudest part which was our first time...” 
Karen
New Zealand“Lovely hotel with stunning views of the lake . The lady at reception was very warm & welcoming on our arrival . The room was spacious & clean . The bathroom does have a shower over the bath. We dined in the restaurant for breakfast & dinner &...”- Rachel
Australia“From the moment we stepped in the door we were greeted with warm hospitality. We were early and room wasn’t ready so they kindly took our bags, showed us to the spa area and gave us towels and gowns. The room was amazing. Huge balcony and very...” - Heidi United Kingdom“Loved the feel, the decor, the staff, just about everything was brilliant. Well done”
- Stacey United Kingdom“The whole place was absolutely beautiful. Such friendly staff and very welcoming. Even gave me a message for my birthday. Amazing stay. Highly recommended!!”
- Muhammad
Sweden“Hot tub, Sauna, Pool. In addition the location was perfect.” - Shinade United Kingdom“Gorgeous hotel combining traditional regional charm and personality with modern accommodation and facilities. Staff were helpful before, and during our stay - arranging station transfers and providing local knowledge. The spa ares is outstanding,...”
- Sarah United Kingdom“Outstanding as always!!!! I love this hotel, it is my favourite go to. Great facilities and their naked spa is my favourite facility, as well as 4pm cake! Super location, food, lounge and staff very friendly. Thank you”
Hotel surroundings
Restaurants
- Restaurant Alpenhof
- CuisineLocal • European
- Open forBreakfast • Dinner
- Dietary optionsVegetarian • Vegan • Gluten-free • Dairy-free
Facilities of Wellness Hotel Alpenhof
Most popular facilities
- Indoor swimming pool
- Spa and wellness centre
- Free WiFi
- Family rooms
- Restaurant
- Non-smoking rooms
- Skiing
- Room service
- Bar
Bathroom
- Toilet paper
- Towels
- Bath or shower
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
Bedroom
- Linen
- Wardrobe or closet
- Alarm clock
- Extra long beds (> 2 metres)
Outdoors
- Sun terrace
- Terrace
Kitchen
- Coffee machine
Room Amenities
- Socket near the bed
Ski
- Ski pass vendor
- Ski schoolAdditional charge
- Ski storage
PetsPets are allowed. Charges may be applicable.
Activities
- Bicycle rentalAdditional charge
- Bike toursAdditional charge
- Walking toursAdditional charge
- CyclingOff-site
- Hiking
- SkiingOff-site
- Golf course (within 3 km)Additional charge
Living Area
- Seating Area
- Desk
Media & Technology
- Flat-screen TV
- Radio
- Telephone
- TV
Food & Drink
- Special diet menus (on request)
- Breakfast in the room
- Bar
- Minibar
- Restaurant
InternetWiFi is available in all areas and is free of charge.
ParkingNo parking available.
Services
- Shuttle service
- Pet bowls
- Daily housekeeping
- Luggage storage
- Packed lunches
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Room service
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
General
- Hypoallergenic
- Designated smoking area
- Non-smoking throughout
- Allergy-free room
- Hardwood or parquet floors
- Heating
- Lift
- Family rooms
- Non-smoking rooms
- Air conditioning
Indoor swimming poolFree!
- Open all year
- All ages welcome
Wellness
- Fitness/spa locker rooms
- Full body massage
- Hand massage
- Head massage
- Foot massage
- Neck massage
- Back massage
- Spa/wellness packages
- Foot bath
- Spa lounge/relaxation area
- Spa facilities
- Body wrap
- Body scrub
- Body treatments
- Pedicure
- Manicure
- Make up services
- Waxing services
- Facial treatments
- Beauty Services
- Hammam
- Hot tub/Jacuzzi
- MassageAdditional charge
- Spa and wellness centre
- Sauna
Languages spoken
- German
- English
- French
- Portuguese
House rules
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.
There are no extra beds available at this property.
All cots are subject to availability.
The fine print
Please note that Zermatt is a car-free village. Guests can park their car in Täsch (garage parking) and continue to Zermatt by train or taxi.
A complimentary transfer service from and to the train station is offered to all guests on their arrival and departure day. Please inform the property about your arrival time in advance. Please note that the extra bed prices may vary according to season. Please contact the property directly for further information. Contact details are stated in the booking confirmation.
When booking more than 4 rooms, different policies and additional supplements may apply.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
