• City view
  • Pet friendly
  • Swimming pool
  • Free WiFi
  • Air conditioning
  • Private Bathroom
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms

This 4-star hotel offers spacious accommodations in a central location in Santiago. It is next to a subway station and near Cerro Santa Lucia, Plaza de Armas and Palacio de La Moneda. The Mercure Santiago Centro provides an outdoor pool during the summer. The well-equipped gym is open year-round. The restaurant serves a varied breakfast and international food for lunch and dinner. At the Lobby Bar, a list of select Chilean wines is available. During your stay at Mercure Santiago Centro, you can also count on the professionalism and tips for sightseeing tours provided by the hotel’s staff.

Couples in particular like the location – they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Mercure
Hotel chain/brand
Mercure

Property Highlights

Located in the heart of Santiago, this hotel has an excellent location score of 8.4

Breakfast Info

Continental, Buffet

Parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
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Travel Sustainable Level 2

This property is making considerable investments and efforts towards becoming more sustainable. We’ve worked with experts such as Travalyst and Sustainalize to create the Travel Sustainable program – making it easier for you to experience the world more sustainably.
Guest reviews

Categories:

Staff
8.6
Facilities
8.4
Cleanliness
8.7
Comfort
8.7
Value for money
8.1
Location
8.4
Free WiFi
8.0
Select topics to read reviews:

See what guests loved the most:

  • Joann
    United States of AmericaUnited States of America
    Breakfast buffet was extensive with excellent coffee maker. Staff was friendly and attentive.
  • Biggs
    United States of AmericaUnited States of America
    The property was clean, safe, updated, and accessible. The breakfast was nice and appetizing, the staff was kind and helpful, and the location was excellent. I was able to walk a few feet to get to the subway station to get to other parts of the...
  • Shay
    United States of AmericaUnited States of America
    Location was good. Close to the center and a metro/bus station. There was a lot of security at the hotel, which I understood was an advantage. Breakfast was fine.

Hotel area info

Restaurants
1 Restaurant On Site

  • Amaranto
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free

Amenities of Mercure Santiago Centro
Great facilities! Review score, 8.4

Most popular amenities
  • Outdoor swimming pool
  • Parking on site
  • Free WiFi
  • Airport shuttle
  • Fitness center
  • Non-smoking rooms
  • 24-hour front desk
  • Restaurant
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
View
  • View
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
Kitchen
  • Cleaning products
  • Dryer
Room Amenities
  • Socket near the bed
  • Clothes rack
Pets
Pets are allowed. Charges may apply.
Living Area
  • Dining area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is available on site (reservation is not needed) and costs CL$ 9,200 per day.
  • Parking garage
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Baggage storage
  • Tour desk
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Pet bowls
  • Grocery deliveries
    Additional charge
  • Shared lounge/TV area
  • Hypoallergenic
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Laptop safe
  • Packed lunches
  • Elevator
  • Fan
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Outdoor swimming pool
Free!
  • Seasonal
  • Pool with view
  • Pool/Beach towels
Spa
  • Fitness
  • Beach chairs/Loungers
  • Fitness center
Languages Spoken
  • English
  • Spanish
  • Portuguese

House rules

Mercure Santiago Centro takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
13+ years
Extra bed upon request
CL$ 40,000 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Mastercard Visa Diners Club American Express Cash Mercure Santiago Centro accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Please note the property charges upon check-in and in Chilean Pesos. If paying in US Dollars, the exchange rate of the day will be applied.

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Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

Parking is provided by an external company and we offer you a discount on it

Room service is available from 7:30h to 22:00h

Please note that property has following beakfast policy for children applying since the 1st of August:

- Children up to 3 years old do not pay breakfast

- Children between 4 and 11 years old pay half the value of breakfast

- Children from 12 years old pay the full value of breakfast.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Mercure Santiago Centro of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Mercure Santiago Centro

  • Mercure Santiago Centro has 1 restaurant:

    • Amaranto

  • Guests staying at Mercure Santiago Centro can enjoy a highly-rated breakfast during their stay (guest review score: 7.6).

    Breakfast option(s) include:

    • Continental
    • Buffet

  • The prices at Mercure Santiago Centro may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Mercure Santiago Centro offers the following activities/services (charges may apply):

    • Fitness center
    • Fitness
    • Swimming pool

  • Room options at Mercure Santiago Centro include:

    • Double
    • Twin
    • Suite

  • Mercure Santiago Centro is 2,450 feet from the center of Santiago. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Check-in at Mercure Santiago Centro is from 3:00 PM, and check-out is until 12:00 PM.