About this property

Located in the heart of the city, Midtown Shangri-La, Hangzhou amazes you with well-furnished guestrooms, exquisite cuisine at the 4 on-site restaurants and luxurious banquet halls. The property is central to Hangzhou Kerry Center, the large-scale urban complexes in downtown and guests are close to big shopping plazas. Free WiFi service and parking spaces are offered here. You may walk to Fengqi Road Underground Station (Line 1) in 5 minutes. Midtown Shangri-La, Hangzhou is within 10 minutes' walking distance to the beautiful West Lake while the famous Lingyin Temple is 3.7 mi away. It takes about 20 minutes by car to Hangzhou Railway Station and Hangzhou East Railway Station can be reached in 30 minutes. Xiaoshan International Airport is a 1-hour journey away by car. Furnished in earth-toned color, each of the units is air conditioned and carpeted, comes with a writing desk, a flat-screen cable TV with cable channels and an electric kettle. The private bathroom is fully stocked with bathrobe and slippers. A hairdryer and free toiletries are offered for guest's convenience. You may ramble about in the garden at ease. To travel further, you can avail of car rental service at the tour desk. For those who wish to catch up with the last-minute work, a business center will be found. Guests may savor classic delicacies of Europe and Asia at Central Market on the ground floor. After a nice meal, it sounds alluring to stroll to Midtown Brewery with a glass of handmade beer and live music. Chengzhong Bistro Chinese Restaurant offers delicious Zhejiang Cuisines, Hangzhou local food and Dim Sum.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Shangri-La Group
Hotel chain/brand
Shangri-La Group

Property highlights

    • Located in the heart of Hangzhou, this hotel has an excellent location score of 9.4

    • Breakfast Info

    • Continental, Asian, Buffet

    • Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
2 twin beds
1 king bed
2 twin beds
1 king bed
1 king bed
1 king bed
2 twin beds
1 queen bed
2 twin beds
1 king bed
1 king bed
2 twin beds
or
1 queen bed
2 twin beds
or
1 king bed
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Sustainability

This property has 1 third-party sustainability certification.
  • LEED
    LEED

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Seh
    Singapore Singapore
    The quality and offering was wonderful as expected for a Shangri-La hotel.
  • Xuhua
    United States United States
    I really enjoy the hotel's location and the room itself. I was fortunate to be upgraded to a lake view room, and the view is absolutely stunning. The hotel is conveniently connected to a shopping center, and there’s another shopping center within...
  • Nikolas
    United States United States
    I loved the location, the staff was very friendly and helpful, the breakfast options were great. The hotel is perhaps a little older and shows signs left and right that it needs maintenance, the shower is perhaps the only thing that really wasn’t...
  • Aram
    Armenia Armenia
    I want to say many thanks Essy! You are very professional and hospitality is your business!!!
  • Andy
    Indonesia Indonesia
    The location is connected to the Kerry Shopping mall, restaurants, West Lake is about 25 minutes walk and lits of shopping malls and street market around . The reception staffs are friendly.
  • Yodsawadee
    Thailand Thailand
    Everything is perfect. Staff are very helpful. Breakfast is good as well. But I stayed for 3 nights, only some menus were changed
  • Krich
    Thailand Thailand
    It’s location, spacious room, decoration, and reception. We arrived late at night and were hungry and tired. I was assisted by Amber Shui who was very kind and understanding. She checked us in as quickly as she could and was eager to help us with...
  • Vinit
    Sweden Sweden
    Excellent service. Facilities looked very well maintained. Excellent breakfast. We were on our anniversary trip and we got flowers, sweets and fruits when we arrived. Also when we came back from sightseeing we had a bottle a complimentary wine...
  • Euniss
    Canada Canada
    Tom Liu (刘发业) at the concierge was amazing. He answered all of our questions promptly and helped us with bookings and research. Very memorable experience, would highly recommend his service
  • Gloria
    Singapore Singapore
    Near the west lake, its walkable. Beside a mall with delicious bakery. I will stay again if

Hotel area info

Restaurants

4 Restaurants On Site
  • 美食汇
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
  • 非凡酒廊
    • Open for
      High tea
  • 城中啤酒餐吧
    • Open for
      Lunch • Dinner
  • 城中中餐厅
    • Open for
      Lunch • Dinner

House rules

Midtown Shangri-La, Hangzhou - around 5 minutes walking distance to West Lake takes special requests – add in the next step!
Check-in
From 2:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 7 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
Free
Crib upon request
Free
3 - 11 years
Extra bed upon request
Free
12+ years
Extra bed upon request
CNY 350 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBUnionPay credit cardCash

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Midtown Shangri-La, Hangzhou - around 5 minutes walking distance to West Lake of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Midtown Shangri-La, Hangzhou - around 5 minutes walking distance to West Lake