About this property

Comfortable Accommodations: Hangzhou West Lake Milan Hotel in Hangzhou offers comfortable rooms with air-conditioning, free WiFi, and modern amenities. Each room includes a seating area, mini-bar, and work desk, ensuring a pleasant stay. Dining and Leisure: Guests can enjoy local cuisine at the on-site restaurant or relax in the fitness center. Additional facilities include a terrace with city views, coffee shop, and free toiletries. Prime Location: Located 17 mi from Hangzhou Xiaoshan International Airport, the hotel is near attractions such as Remnant Snow on the Bridge in Winter and Bai Causeway, both 1.2 mi away. Public transport options are readily available. Guest Services: The hotel provides private check-in and check-out, a 24-hour front desk, concierge service, and full-day security. Guests appreciate the lakeside setting, convenient location, and nearby public transport options.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Located in the heart of Hangzhou, this hotel has an excellent location score of 9.3


Availability

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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Maria
    Australia Australia
    Perfect location, it’s literally at the doorstep of the metro station exit and also walking distance to West Lake and many shopping malls
  • Helen
    United Kingdom United Kingdom
    This hotel was very well located by West lake and over the road from the Kerry Centre. However, all the signs had the name The Milan Hotel not the Ur Cove by Hyatt.
  • Nutthida
    Thailand Thailand
    Amazing location and room facilities. All you need for a good stay are just steps away, from metro, supermarket and city-centre to name a few. My parents enjoyed the morning walk to city-centre. Bed was very comfy and we got the quiet room as...
  • Pattara
    Thailand Thailand
    Location is the best..just few steps from Metro station.
  • Tatiyawong
    Thailand Thailand
    Very modern and nice hotel with great staffs and smell so good at the lobby.
  • Thị
    Vietnam Vietnam
    The property is so good. We love the automatic toilet so much hahaha. The room is quite Large and comfortable
  • Chyrene
    Qatar Qatar
    Love the free laundry. Staff were helpful and accommodating
  • Tse
    United States United States
    Hotel staffs were very professional and attentive to the needs of customers, and the location is perfect to visit West Lake area, only 10 min walk to the West Lake from the hotel. Restaurant at 11th floor was excellent for a relaxing dinner. ...
  • Peerasak
    Thailand Thailand
    The room is big and full facility that support customer, location near subway, market, department store, west lake.
  • Irene
    United States United States
    The location was 10 min walk to west lake, the restaurant linked to the hotel next door was excellent. All staff were friendly and very helpful. The breakfast was great with variety choice of food.

Hotel area info

Restaurants

1 Restaurant On Site
  • 逸餐厅
    • Cuisine
      Local
    • Open for
      Breakfast

Amenities of Hangzhou West Lake Milan Hotel - Ten minutes walk to the West Lake

Great facilities! Review score, 8.4

Most popular amenities

  • Free Wifi
  • Fitness center
  • Non-smoking rooms
  • Restaurant
  • Room service
  • Breakfast

Bathroom

  • Toilet paper
  • Towels
  • Slippers
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet
  • Alarm clock

View

  • View

Kitchen

  • Coffee machine
  • Electric kettle

Room Amenities

  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack

Living Area

  • Sofa
  • Sitting area

Media & Technology

  • Cable channels
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Minibar

Internet
Wifi is available in the rooms and is free of charge.

Parking
No parking available.

Front Desk Services

  • Invoice provided
  • Lockers
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Carbon monoxide detector
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Elevator
  • Non-smoking rooms
  • Wake-up service/Alarm clock
  • Room service

Spa

  • Fitness
  • Fitness center

Languages Spoken

  • English
  • Chinese

House rules

Hangzhou West Lake Milan Hotel - Ten minutes walk to the West Lake takes special requests – add in the next step!
Check-in
From 2:00 PM
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardJCBMaestroUnionPay debit cardUnionPay credit cardCash

The fine print

Must-know information for guests at this property

Please inform Hangzhou West Lake Milan Hotel - Ten minutes walk to the West Lake of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Hangzhou West Lake Milan Hotel - Ten minutes walk to the West Lake