Grand Hyatt Hangzhou
- Swimming pool
- Free Wifi
- Free parking
- Air conditioning
- Private bathroom
- 24-hour front desk
- Non-smoking rooms
- Safe
- Baggage storage
- Elevator
About this property
Located beside the beautiful West Lake in Eastern China, Grand Hyatt Hangzhou is well-equipped with fitness facilities, business center and rooms with elegant interiors. It is only a 5-minute walk from Longxiangqiao Subway Station. The hotel is a 10-minute drive from Wulin Square. It is a 15-minute drive from Hangzhou Railway Station and a 30-minute drive from Hangzhou East Railway Station. Xiaoshan International Airport is a 50-minute drive away. The 24-hour fitness center comes equipped with cardio and strength training machines, as well as Power Plate platforms and TRX trainers. There is also a year-round indoor heated pool featuring skylight ceiling, a poolside bar and West Lake view. To relax, guests can laze in the sauna, relax with a massage on site, or enjoy West Lake's music fountain from the rooftop garden. The spacious rooms in Grand Hyatt Hangzhou feature ironing facilities, a flat-screen TV and a mini-bar. The bathrooms have both a bathtub and hot-water shower facilities. Free toiletries, slippers and bathrobes are also available. The on-site 7 restaurants and bars offer both local flavors and cuisines from around the globe.
Couples in particular like the location – they rated it 9.7 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- Indoor swimming pool
- Free Wifi
- Airport shuttle (free)
- Free parking
- Fitness center
- Spa
- Non-smoking rooms
- Tea/Coffee Maker in All Rooms
- Bar
Guest reviews
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Guests who stayed here loved
Chih
Singapore“Superb location, Chinese restaurant Hubin 28 and service”- Yoke
Hong Kong“Great location on the West Lake and right next to the main shopping street. Decent sized rooms. Renovated. Grand lobby with good pastries and cakes. Walking distance to Xi Hu Tian Di, a lovely collection of restaurants in a garden setting.” - Padiwaratda
United States“Great location, nice facilities, excellent service” - Laura United States“Breakfast was wonderful! Lots of choices including Western and Chinese foods. My only complaint was that it was not included in the room price and seemed a little expensive (close to $30 USD).”
- Yee Singapore“Second consecutive stay. Kindly see my earlier comments. Highly recommended.”
- Yee Singapore“The room was spacious and clean. The executive lounge was fantastic for a relaxing small meal, afternoon tea and snack. The hotel location was beside West Lake for a leisure walk to enjoy the beautiful scenery. At the same time the hotel was just...”
Mark
Israel“Wonderful view of the lake from the room window, good facilities, very helpful staff. It is expensive but worth every penny.”- Anonymous United States“The location on the lake was amazing. it was my first time in town. this was one of the best hotels i've stayed in. Jimmy at the front desk was outstanding.”
- Bee Singapore“Breakfast was good. Housekeeping was up to standard.”
- Mélissa
France“Amazing location, just in front of the lake, staff is amazing, I’ve tried the restaurant inside the hotel, it was perfect!”
Hotel area info
Restaurants
- 湖滨28 28 HUBIN ROAD
- CuisineChinese
- Open forLunch • Dinner
- 君悦牛排馆 GRAND HYATT STEAKHOUSE
- CuisineSteakhouse
- Open forDinner
- 咖啡厅 GRAND CAFE
- CuisineLocal • Asian • International • Grill/BBQ
- Open forBreakfast • Brunch • Lunch • Dinner
- 酥园 PASTRY BOUTIQUE
No additional info available
- 青莳 PATIO
- CuisineItalian
- Open forLunch • Dinner
- 大堂酒廊
- Open forHigh tea
Amenities of Grand Hyatt Hangzhou
Most popular amenities
- Indoor swimming pool
- Free Wifi
- Airport shuttle (free)
- Free parking
- Fitness center
- Spa
- Non-smoking rooms
- Tea/Coffee Maker in All Rooms
- Bar
Bathroom
- Toilet paper
- Bathtub or shower
- Private bathroom
- Free toiletries
- Hairdryer
- Shower
Bedroom
- Wardrobe or closet
- Alarm clock
Kitchen
- Refrigerator
Room Amenities
- Clothes rack
Activities
- Walking tours
- HikingOff-site
Living Area
- Sitting area
- Desk
Media & Technology
- Cable channels
- Telephone
- TV
Food & Drink
- Breakfast in the room
- Bar
- Minibar
- Tea/Coffee maker
InternetWifi is available in all areas and is free of charge.
ParkingFree private parking is available on site (reservation is not needed).
- Valet parking
Front Desk Services
- Concierge
- ATM on site
- Baggage storage
- Currency exchange
- 24-hour front desk
Cleaning Services
- Ironing service
- LaundryAdditional charge
Business Facilities
- Fax/Photocopying
- Business center
- Meeting/Banquet facilities
Safety & security
- Safe
General
- Vending machine (drinks)
- Air conditioning
- Smoke-free property
- Elevator
- Hair/Beauty salon
- Ironing facilities
- Facilities for disabled guests
- Airport shuttle
- Non-smoking rooms
- Iron
- Room service
Indoor swimming pool
- Open all year
- Pool with view
Spa
- Hot tub/Jacuzzi
- Massage
- SpaAdditional charge
- Fitness center
- Sauna
Languages Spoken
- English
- Chinese
House rules
Child policies
Children of all ages are welcome.
Children 13 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
The fine print
Guests are required to show a valid government-issued ID card or passport upon check-in.
Please note that smoking is not allowed in all rooms.
Please note that the onsite restaurants, bars and facilities may have limited services until further notice.
According to the new regulations of Zhejiang Domestic Waste Management Regulations, starting from March 14, 2022, the hotel will no longer actively provide single-use items such as toothbrushes, combs, bath wipes, razors, nail files, shoe wipes, etc. For use, please consult the hotel.
In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.
Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
A damage deposit of CNY 3,000 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
