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About this property

Comfortable Accommodations: Kempinski Hotel Hangzhou in Hangzhou offers comfortable rooms with air-conditioning, bath, tea and coffee maker, and slippers. Each room includes a seating area and interconnected options. Exceptional Facilities: Guests can enjoy spa facilities, sauna, fitness center, indoor swimming pool, sun terrace, and garden. Additional amenities include a steam room, hot tub, and fitness classes. Free WiFi is available throughout the property. Dining Experience: The family-friendly restaurant serves Chinese, German, local, international, European, and Cantonese cuisines. Breakfast is provided as a buffet or à la carte, with brunch, lunch, dinner, and high tea options. Prime Location: Located 21 mi from Hangzhou Xiaoshan International Airport, the hotel is near attractions such as Lingyin Temple (6.2 mi) and Wushan Square (5.6 mi). Free on-site parking and nearby shops enhance the convenient location.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Kempinski
Hotel chain/brand
Kempinski

Property highlights

    • Top Location: Highly rated by recent guests (8.7)

    • Breakfast Info

    • Buffet

    • Free parking available at the hotel


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Availability

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Room Type
Number of guests
 
1 king bed
2 twin beds
1 king bed
1 king bed
2 twin beds
1 king bed
1 king bed
1 king bed
1 king bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Shulamit
    South Africa South Africa
    Magnificent, spotlessly clean and very comfortable accommodation. Beautiful gardens too! The hotel is a short walk from a great shopping centre which is also very convenient.
  • Shih-chang
    Taiwan
    Stylish, cozy and almost connected to several shopping malls for everything.
  • Ronan
    France France
    This hotel is outstanding. Decoration and design is amazing, breakfast is excellent with plenty of choices, swimming pool is incredible and worth a try, bedrooms are clean, quiet and well thought. Going there once per year, overall my favorite...
  • Kamyla
    China China
    Exceptional property, very well designed with gorgeous touches in the rooms and throughout the whole property. Staff were incredibly helpful and welcoming, particularly Nolan who was on duty during my check in and had a coffee maker sent to my...
  • Giorgi
    Georgia Georgia
    Great location and nice hotel. Stuff is great, and hotel is super chill. Coffee in the hotel lounge is one of the best in the city
  • Alicia
    Singapore Singapore
    Excellent design, great gym and pool, extremely attentive staff
  • Stephanie
    United States United States
    Hotel room was amazing, spacious, clean, decorated with taste and so comfortable. Love the in-room tub that I can enjoy a hot soak at the end of day. The hotel staff were the most helpful as I was a solo traveller and they gladly assisted me with...
  • Bessie
    Singapore Singapore
    The standing bath water drainage is not good. Water flowed to bath tub area, making it slippery prone to falling and slipping. Pls improve.
  • Winnie
    Hong Kong Hong Kong
    The décor is great and comfortable, and the location offers convenient access to restaurants and a shopping center. There is an excellent massage parlour right next to the hotel. Although it's slightly further from the main city area, I find it...
  • Kyung
    South Korea South Korea
    The hotel facilities are very nice. Especially breakfast menu is good to me.

Hotel area info

Restaurants

5 Restaurants On Site
  • Kitchen@K 全日餐厅
    • Cuisine
      International
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambience
      Family-friendly • Modern • Romantic
  • 紫宸中餐厅
    • Cuisine
      Cantonese • Chinese • Local
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Traditional • Modern
  • 弗丽达餐厅
    • Cuisine
      German • European
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Traditional
  • 大堂酒廊
    • Cuisine
      International
    • Open for
      High tea
    • Ambience
      Family-friendly • Modern
  • 伯托美食廊
    • Cuisine
      European
    • Open for
      Breakfast • Dinner • High tea
    • Ambience
      Modern

Amenities of Kempinski Hotel Hangzhou

Great facilities! Review score, 9.2

Most popular amenities

  • Indoor swimming pool
  • Free Wifi
  • Free parking
  • Fitness center
  • Spa
  • Non-smoking rooms
  • 5 restaurants
  • Terrace
  • Tea/Coffee Maker in All Rooms

Bathroom

  • Slippers
  • Bathtub

Outdoors

  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden

Activities

  • Live music/Performance
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Happy hour
    Additional charge
  • Themed dinners
    Additional charge
  • Evening entertainment
    Additional charge
  • Kids' club
  • Nightclub/DJ
    Additional charge

Media & Technology

  • Telephone

Food & Drink

  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Breakfast in the room
  • Tea/Coffee maker

Internet
Wifi is available in all areas and is free of charge.

Parking
Free public parking is available on site (reservation is not needed).

    Front Desk Services

    • Private check-in/out
    • Concierge
    • Baggage storage
    • Tour desk
    • Currency exchange
    • Express check-in/out
    • 24-hour front desk

    Cleaning Services

    • Daily housekeeping
    • Suit press
      Additional charge
    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge

    Business Facilities

    • Fax/Photocopying
      Additional charge
    • Business center
      Additional charge
    • Meeting/Banquet facilities
      Additional charge

    Safety & security

    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key card access
    • 24-hour security
    • Safe

    General

    • Air conditioning
    • Smoke-free property
    • Car rental
    • Soundproof rooms
    • Elevator
    • Facilities for disabled guests
    • Non-smoking rooms
    • Room service

    Accessibility

    • Bathroom emergency cord
    • Toilet with grab rails
    • Wheelchair accessible

    Indoor swimming pool
    Free!

    • Open all year
    • All ages welcome
    • Heated pool
    • Beach umbrellas

    Spa

    • Locker rooms
    • Personal trainer
    • Fitness classes
    • Fitness
    • Massage chair
    • Full-body massage
    • Hand massage
    • Head massage
    • Couples' massage
    • Foot massage
    • Neck massage
    • Back massage
    • Spa/Wellness packages
    • Spa lounge/Relaxation area
    • Steam room
    • Spa facilities
    • Body wrap
    • Body scrub
    • Body treatments
    • Facial treatments
    • Beauty services
    • Beach umbrellas
    • Hot tub/Jacuzzi
    • Massage
      Additional charge
    • Spa
      Additional charge
    • Fitness center
    • Sauna

    Languages Spoken

    • English
    • Chinese

    House rules

    Kempinski Hotel Hangzhou takes special requests – add in the next step!
    Check-in
    From 2:00 PM
    Check-out
    Until 12:00 PM
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
    Children & Beds

    Child policies

    Children of all ages are welcome.

    To see correct prices and occupancy info, add the number and ages of children in your group to your search.

    Crib and extra bed policies

    0 - 3 years
    Crib upon request
    Free
    6 - 12 years
    Extra bed upon request
    CNY 204 per child, per night
    13+ years
    Extra bed upon request
    CNY 408 per person, per night

    Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

    The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

    All cribs and extra beds are subject to availability.

    Age restriction
    The minimum age for check-in is 18
    Pets
    Pets are not allowed.
    Accepted payment methods
    American ExpressVisaMastercardDiners ClubJCBUnionPay debit cardUnionPay credit cardCash

    FAQs about Kempinski Hotel Hangzhou