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About this property

Located in Nanshan District, Kempinski Hotel Shenzhen features an indoor heated swimming pool, shopping arcade and 3 dining options. Free internet and parking are provided. It takes a 5-minute drive from Shenzhen Bay Park, a 10-minute walk from Shenzhen Bay Sports Center and a 20-minute drive from Shekou Cruise Center. Kempinski Hotel Shenzhen is located at the shopping area of Coastal City. Houhai Subway Station (Line 2 and 11) is only steps away. Shenzhen Bay Immigration Port is 5 minutes' drive away and Shenzhen Nanshan Technology Park is 10 minutes' drive away. Happy Valley of Shenzhen and Shenzhen Window of the World is a 15-minute drive from the hotel. Shekou Port and Shenzhen Sea World are 20 minutes' drive away. Shenzhen Convention & Exhibition Center is a 25-minute car journey away. It will take 30 minutes by car to Shenzhen Bao'an International Airport. Luxurious rooms at Kempinski Shenzhen feature ocean or city views. Each room has a 50-inch flat-screen TV, coffee, tea and welcome fruit. Featuring a shower and a bath, private bathroom comes with a hairdryer and toiletries. Extras include a safety deposit box. Guests can treat themselves to a massage, or relax in the sauna. The hotel also offers luggage storage service. Seasons Restaurant offers all-day international dining, while Hai Tao Restaurant serves Chinese dishes. Enjoy cocktails and live music at The Lounge. 24-hour room service is available as well.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Kempinski
Hotel chain/brand
Kempinski

Property highlights

    • Top Location: Highly rated by recent guests (9.1)

    • Breakfast Info

    • Buffet

    • Free private parking available at the hotel

    • Loyal Customers

    • There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
2 twin beds
1 king bed
2 twin beds
2 twin beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

Select topics to read reviews:

Guests who stayed here loved

  • Sylvia
    Singapore Singapore
    Hotel is stone throw away from the Coastal City Shopping Mall, and walkable to Talent Park and Shenzhen MIXC. The room is very comfortable and we are able to see part of the weekend lightshow from our room. MRT is just at the doorstep and make our...
  • Kamal
    Saudi Arabia Saudi Arabia
    The rooms are spacious and clean. The cleaning staff are very friendly and helpful and very kind with the kids. The hotel is very close to many shopping malls and cafes and the area is surrounded everywhere with restaurants. Also, the metro...
  • John
    Taiwan Taiwan
    The location was great. Lots to eat and shop. Close to my destination.
  • Audrey
    Canada Canada
    Gorgeous hotel. Located near a mall and lots of restaurants. Very close to subway exit.
  • Kwon
    Singapore Singapore
    Location is good. Staff were courteous and helpful.
  • Anonymous
    Serbia Serbia
    Staff is very kind, but most of them don't know English. Near subway and pedestrian street with a lot of shops and shopping mall.
  • Anthony
    Hong Kong Hong Kong
    The staffs there are very friendly and helpful! I do really enjoy our stay there. It’s always my go-to hotel in shenzhen.
  • Gh
    Australia Australia
    The hotel gives you the feel of the good olden days in a good way. Although certainly according to the taste of a gone by era, all is well maintained and kept. Very comfortable beds, nice view, spotless cleanness,...
  • Michael
    Ireland Ireland
    Very cheerful and helpful staff. Exceptionally clean.
  • Alice
    United Kingdom United Kingdom
    Location was great, literally outside a subway exit so really convenient. Room was large with a huge bed, and all amenities.

Hotel area info

Restaurants

2 Restaurants On Site
  • Hai Tao Chinese Restaurant
    • Cuisine
      Cantonese • Seafood • Szechuan
    • Ambience
      Family-friendly • Modern
  • Seasons
    • Cuisine
      Seafood • European • Grill/BBQ
    • Ambience
      Family-friendly • Traditional • Modern • Romantic

Amenities of Kempinski Hotel Shenzhen - 24 Hours Stay Privilege, Subject to Hotel Inventory

Great facilities! Review score, 8.2

Most popular amenities

  • Indoor swimming pool
  • Fitness center
  • Non-smoking rooms
  • Free parking
  • Family rooms
  • 2 restaurants
  • Room service
  • 24-hour front desk

Bathroom

  • Bathtub

Living Area

  • Desk

Media & Technology

  • Telephone

Food & Drink

  • Breakfast in the room

Internet
Wired internet is available in the rooms and is free of charge.

Parking
Free private parking is available on site (reservation is not needed).

  • Valet parking

Front Desk Services

  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk

Cleaning Services

  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Safe

General

  • Designated smoking area
  • Air conditioning
  • Car rental
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Indoor swimming pool
Free!

  • Open all year
  • Heated pool

Spa

  • Fitness
  • Spa/Wellness packages
  • Spa facilities
  • Massage
    Additional charge
  • Fitness center

Languages Spoken

  • English
  • Cantonese
  • Chinese

House rules

Kempinski Hotel Shenzhen - 24 Hours Stay Privilege, Subject to Hotel Inventory takes special requests – add in the next step!
Check-in
From 2:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of CNY 1,500 is required on arrival. That's about $209. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 3 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Crib upon request
Free
2 years old
Crib upon request
Free
Extra bed upon request
CNY 230 per child, per night
3+ years
Extra bed upon request
CNY 230 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBUnionPay credit card Cash is not accepted

The fine print

Must-know information for guests at this property

Please note that children from 0-1 years old can enjoy free breakfast.

Please be noted that when guests book the 2 minimal or 3 minimal night promotion rate, and if the stay period needs be shortened, the room night price will be count as standard rate.

In order to provide an even better stay experience, from today until February 29, 2024, guests can enjoy 24-hour stay privilege:

Check in from 06:00 to 14:00 can enjoy free late check out until 14:00 upon departure which can enjoy more than 24 hours of stay.

Check in from 14:00 until 21:00 can enjoy free late check out service at same time of arrival day at departure day.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of CNY 1,500 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Kempinski Hotel Shenzhen - 24 Hours Stay Privilege, Subject to Hotel Inventory