About this property

Prime Location: Metropolo Hangzhou West Lake Culture Square is located in Hangzhou city center, offering easy access to key attractions. Wushan Square and Hangzhou East Railway Station are 3.7 mi away, while Lingyin Temple lies 5.6 mi from the hotel. Hangzhou Xiaoshan International Airport is 19 mi distant. Comfortable Accommodations: Rooms feature air-conditioning, private bathrooms, free WiFi, and modern amenities such as TV, soundproofing, and electric kettles. Additional services include a 24-hour front desk, concierge, and housekeeping. Dining Experience: The modern restaurant serves a variety of cuisines, providing a comfortable dining ambiance. Guests can also enjoy free on-site parking and a business area for work-related needs. Nearby Attractions: Explore nearby sites like Remnant Snow on the Bridge in Winter and Bai Causeway, both 2.5 mi from the hotel. Other attractions include Xixi Wetland at 6.2 mi and Lingyin Temple at 5.6 mi.

Couples in particular like the location – they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Metropolo
Hotel chain/brand

Property highlights

    • Top Location: Highly rated by recent guests (8.2)

    • Free parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
2 twin beds
1 queen bed
2 twin beds
2 twin beds
1 queen bed
1 queen bed
2 twin beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Justin
    Canada Canada
    For the price I am very satisfied with the hotel. It is close by the west lake culture center, which is only a few stops from the Hangzhoudong rail station, the West Lake, and other areas like the Hangzhou city station. The price was also quite...
  • Wui
    Malaysia Malaysia
    Location easy access to everywhere. It’s just one subway station to West Lake.
  • Phan
    Vietnam Vietnam
    The staffs were extremely helpful. Although their English is poor, they tried out of their way with translation app to support. They even paid the taxi fee on app for me. Thank you
  • Monchaya
    Thailand Thailand
    เดินทางสะดวก สิ่งอำนวยความสะดวกครบ ห้องสะอาด พนักงานน่ารัก
  • Jordi
    Spain Spain
    Habitacions confortables i localització aprop del metro.
  • Angelo
    Italy Italy
    I ragazzi della reception erano cordiali, naturalmente abbiamo comunicato tramite traduttore. Stanza abbastanza grande . Buona connessione Wi-Fi.
  • Anton
    Russia Russia
    Очень удобное расположение отеля, в самом центре. Удобный чистый номер. Полотенца меняли каждый день, пополняли запасы воды и чая. В общении с персоналом проблем не было, хоть и не все говорят по-английски (благо, есть переводчик). По нашей...
  • Guilherme
    Brazil Brazil
    Hotel super bem localizado. Há 800 metros da estação de metrô West Lake Cultural Center. Foi surpreendente, limpo, silencioso e bem localizado.

Hotel area info

Restaurants

1 Restaurant On Site
  • 早餐厅
    • Open for
      Breakfast
    • Ambience
      Modern

Amenities of Metropolo Hangzhou West Lake Culture Square

Most popular amenities

  • Free Wifi
  • Free parking
  • Non-smoking rooms
  • Restaurant
  • Room service

Bathroom

  • Toilet paper
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

View

  • View

Kitchen

  • Electric kettle

Activities

  • Happy hour

Living Area

  • Sofa
  • Sitting area

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV

Food & Drink

Internet
Wifi is available in all areas and is free of charge.

Parking
Free public parking is available on site (reservation is not needed).

  • Valet parking
  • Accessible parking

Front Desk Services

  • Lockers
  • Concierge
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Suit press
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Vending machine (snacks)
  • Vending machine (drinks)
  • Air conditioning
  • Heating
  • Soundproof
  • Elevator
  • Non-smoking rooms
  • Wake-up service/Alarm clock
  • Room service

Languages Spoken

  • Chinese

House rules

Metropolo Hangzhou West Lake Culture Square takes special requests – add in the next step!
Check-in
From 2:00 PM to 6:00 PM
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0+ years
Extra bed upon request
CNY 150 per person, per night

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
UnionPay debit cardUnionPay credit cardCashCash

The fine print

Must-know information for guests at this property

Please note that due to local licensing guidelines, the property is only able to accept mainland Chinese citizens. Guests must present a valid PRC Identification Card upon check-in. The hotel apologizes for any inconvenience caused.

This property reserves the right to release the room after 18:00:00 on the day of check-in. Guests planning to arrive after this time should contact the property directly. The property's contact info can be found in the confirmation email.

FAQs about Metropolo Hangzhou West Lake Culture Square