You might be eligible for a Genius discount at The Clouds Apartment. Sign in to check if a Genius discount is available for your selected dates.
Genius discounts at this property are subject to booking dates, stay dates, and other available deals.
About this property
Reliable info:
Guests say the description and photos for this property are accurate.
Comfortable Accommodations: The Clouds Apartment in Shenzhen offers family rooms with air-conditioning, private bathrooms, and modern amenities. Each room includes a work desk, TV, and free WiFi, ensuring a pleasant stay.
Dining and Leisure: Guests can enjoy Chinese cuisine at the on-site restaurant with a modern ambiance. The aparthotel features a garden, outdoor play area, and a coffee shop, providing ample leisure options.
Convenient Location: Located 13 mi from Shenzhen Bao'an International Airport, the aparthotel is near attractions such as He Xiangning Art Museum (7.5 mi) and Happy Valley Theme Park (8.1 mi). Public transport options are highly rated by guests.
Couples in particular like the location – they rated it 9.1 for a two-person trip.
Sign in to see if deals at this property are available for your booking or stay dates
Guest reviews
Categories:
Staff
8.5
Facilities
8.6
Cleanliness
8.9
Comfort
8.9
Value for money
8.6
Location
9.1
Free Wifi
8.5
Select topics to read reviews:
Guests who stayed here loved
Emilio
Hong Kong
“The room was excellent, the location was perfect for the area (Connected to a metro station) and the staff was super professional.”
Hannah
Greece
“The bed was like sleeping in a cloud. Really the best bed & duvet & pillows I’ve felt in a long time! I really had the best deepest sleeps at this hotel. I love the laundry it was just next door. The metro is directly downstairs next to the hotel...”
Mike
Russia
“nice neighbourhood, Just by the metro station Shuiwan exit D. Solid breakfast. Helpful stuff. Washing machine and powder.”
Andy
United Kingdom
“Room was modern, comfortable and clean. It was useful to have free to use washing machines on each floor. Location was right next to the metro which meant easy access to Shenzhen airport and the rest of the city. Lots of restaurants and other...”
M
Mehdi
Hong Kong
“Nice hotel, good location, room very clean, quite decent breakfast, very nice personnels especially cleaning ladies,”
Armstrong
United Kingdom
“I slept well , the room was luxury. The water in the shower was lovely . The cleaners and bar staff were fab!”
Olga
China
“close to subway station (2 min), 3-3.5 km to Talent park, there are a lot of small cafes, shops , massage salons (3-5 min by steps), water and tea in the rooms ,robes and slippers”
C
Charles
United Kingdom
“Spacious apartment. Clean and well seviced. Good bed and bathroom. Close to the Metro Station.”
W
Warwick
New Zealand
“The apartment was near the Metro and walking distance to the shops and restaurants at the sea world centre. Avery handy location”
旻
旻霖
Taiwan
“Their atmosphere is quite different with others. It will let you relax easily as going into the room. They also provide the laundry room to clean the clothes. I like that service.”
Managed by 深圳市品上酒店管理有限公司
Company review score: 8.5Based on 98 reviews from 1 property
1 managed property
Property info
Welcome to The Clouds Apartment
We would like to take this opportunity to welcome you to The Clouds Apartment and we trust you will enjoy your stay with us .The following property features and services are available to you to ensure your stay with us is comfortable.Our services include but are not limited to:Free kitchenware, tablewareLaundry/valet Service Free parking High speed internet & Free local callsBooking of taxi and chauffeur service Local area information Business services(Fax, scan, print)Breakfast packs Room service First Aid Kit.
The clouds Apartment is a non-smoking property except outside in designated smoking areas.If you wish to use the internet you user name is your room number and the password is “21659059”.Free parking is available at the apartment, please go to the front desk to deduct your parking fee before you drive out.The apartment has complete facilities, integrating business, shopping, leisure and entertainment.
B2-B3 Parking B1 Supermarket 1F Lobby 3F The Mall 4F Hanging Garden 25AF Fitness Club
Languages Spoken
English,Chinese
Area info
Restaurants
1 Restaurant On Site
餐厅 #1
Cuisine
Chinese
Ambience
Modern
House rules
The Clouds Apartment takes special requests – add in the next step!
Check-in
From 2:00 PM to 8:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of CNY 1,000 is required on arrival. That's about $140. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds
Child policies
Children of all ages are welcome.
Children 7 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Cribs and extra beds aren't available at this property.
Age restriction
The minimum age for check-in is 18
Groups
When booking more than 8 rooms, different policies and additional fees may apply.
Accepted payment methods
Cash
Smoking
Smoking is not allowed.
Pets
Pets are not allowed.
The fine print
Must-know information for guests at this property
Due to special reasons, the operation of some facilities in the hotel has been temporarily adjusted. The hotel building type reserved by this apartment will no longer provide Panatta gym. Sorry for the inconvenience. (Reminder valid from June 20, 2023)
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform The Clouds Apartment of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A damage deposit of CNY 1,000 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
FAQs about The Clouds Apartment
You can choose from a number of accommodation options at The Clouds Apartment (subject to availability) that can accommodate:
2 guests
4 guests
Guests staying at The Clouds Apartment can enjoy a highly-rated breakfast during their stay (guest review score: 6.2).
Breakfast option(s) include:
Asian
Yes, this hotel has a pool. See details about the pool and other facilities on this page.
Check-in at The Clouds Apartment is from 14:00, and check-out is until 12:00.
You can choose from a number of accommodation options at The Clouds Apartment (subject to availability) that have:
1 bedroom
2 bedrooms
The prices at The Clouds Apartment may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
The Clouds Apartment has 1 restaurants:
餐厅 #1
The Clouds Apartment offers the following activities/services (charges may apply):
Fitness center
Bicycle rental
Swimming pool
The Clouds Apartment is 9 mi from the center of Shenzhen.
Yes, The Clouds Apartment is popular with guests booking family stays.
We have more than 70 million property reviews, all from real, verified guests.
How does it work?
1
It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
Followed by a trip
Followed by a trip
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
Hong Kong“The room was excellent, the location was perfect for the area (Connected to a metro station) and the staff was super professional.”
Greece“The bed was like sleeping in a cloud. Really the best bed & duvet & pillows I’ve felt in a long time! I really had the best deepest sleeps at this hotel. I love the laundry it was just next door. The metro is directly downstairs next to the hotel...”
Mike
Russia“nice neighbourhood, Just by the metro station Shuiwan exit D. Solid breakfast. Helpful stuff. Washing machine and powder.”
United Kingdom“Room was modern, comfortable and clean. It was useful to have free to use washing machines on each floor. Location was right next to the metro which meant easy access to Shenzhen airport and the rest of the city. Lots of restaurants and other...”
China“close to subway station (2 min), 3-3.5 km to Talent park, there are a lot of small cafes, shops , massage salons (3-5 min by steps), water and tea in the rooms ,robes and slippers”
New Zealand“The apartment was near the Metro and walking distance to the shops and restaurants at the sea world centre. Avery handy location”
Taiwan“Their atmosphere is quite different with others. It will let you relax easily as going into the room. They also provide the laundry room to clean the clothes. I like that service.”
