About this property

Sheraton Shenzhen Futian Hotel offers accommodations in the heart of Shenzhen’s Central Business District. It features 354 units and 2 dining options. Five minutes' walk to Shenzhen Convention and Exhibition Center while 10 minutes’ walk to Futian High-speed Railway Station, from which only takes 15minutes' to Hong Kong West Kowloon Railway Station. Futian Checkpoints, 2 subway station from Convention Center Metro Station, where hotel locates, while Huanggang Checkpoint and Luohu Checkpoint are both within a 15-minute drive away. Shenzhen Sheraton Futian Hotel is a 3-minute walk from Central Walk Shopping Mall. Shenzhen Baoan International Airport and Luohu Railway Station are 30-minute drive away. Elegant rooms feature stylish modern interiors with dark wood furnishings. Each well-appointed room is equipped with a flat-screen TV, sofa seating area and private bathroom with a bathtub. Hotel offers car rental services, please contact hotel directly if you would like to book The exchange is an all-day buffet restaurant, offering Asian and Western specialties. Alternative dining choices include fresh coffee at Afterwardz.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Sheraton
Hotel chain/brand

Property highlights

    • Top Location: Highly rated by recent guests (9.3)

    • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

    • Breakfast Info

    • Buffet

    • Free parking available at the hotel

    • Loyal Customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Nina
    United States United States
    Fantastic location right downtown 5 minute walk to the convention center, which is where our event was. In case of rain, you can get there through underground tunnels. Staff was fantastic, and extremely accommodating. Front desk staff spoke great...
  • Harun
    China China
    Location is about 10 mins walk to the exhibition centre. The hotel is also connected underground to the metro and various shopping malls to help avoid summer heat.
  • Louis
    Germany Germany
    Very clean good concept close to trade show and many nice places
  • Frederic
    Norway Norway
    Room is very spacious, restaurants are good, gym is well equipped, staff are very efficient and speak well English. Location is also very nice.
  • Roger
    Hong Kong Hong Kong
    Although this is not a new hotel, the maintenance of everything in the room, bathroom is so good. Location is also great. Shopping and eating is just within short walking distance around.
  • Vinicius
    Canada Canada
    Gotta say the best about the place are the employees, first, they know English well, which makes it the best place to stay for foreigners. Second, there was a typhoon (Saola) that almost hit Shenzhen during my stay, the staff got me into a room in...
  • Jacobus
    Indonesia Indonesia
    spacious bedroom, big - wide choice of breakfast - location, in front of subway, close to shopping mall
  • Helen
    China China
    location was excellent. The room was large and comfortable.
  • Thomas
    France France
    super big room / suite. the access to club lounge really make the difference. Good gym equipments. It's a pity the outdoor pool is not open, that woud make the hotel perfect! I don't think I can catch covid outdoor easier than indoor! stop that...
  • Suk
    Hong Kong Hong Kong
    Room comfortable --- generally ok, charging cables, request from the service staff to provide, attitude quite nice to us

Hotel area info

Restaurants

2 Restaurants On Site
  • 怡聚轩自助餐厅
    • Cuisine
      American • Chinese • Asian • European • Grill/BBQ
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Modern
  • 迩逅吧
    • Open for
      High tea
    • Ambience
      Modern

Amenities of Sheraton Shenzhen Futian Hotel

Great facilities! Review score, 8.1

Most popular amenities

  • 2 swimming pools
  • Free Wifi
  • Fitness center
  • Non-smoking rooms
  • Free parking
  • 2 restaurants
  • Room service
  • 24-hour front desk
  • Facilities for disabled guests

Bathroom

  • Bathtub or shower
  • Slippers
  • Toilet
  • Bathrobe
  • Hairdryer
  • Shower

Bedroom

  • Alarm clock

Living Area

  • Desk

Media & Technology

  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Kids' meals
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room

Internet
Wifi is available in the rooms and is free of charge.

Parking
Free public parking is available on site (reservation is not possible).

  • Parking garage
  • Accessible parking

Front Desk Services

  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Air conditioning
  • Wake-up service
  • Heating
  • Car rental
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Accessibility

  • Wheelchair accessible
  • Upper floors accessible by elevator
  • Entire unit located on ground floor

2 swimming pools

Pool 1 – outdoorFree!

  • Seasonal
  • All ages welcome

Pool 2 – indoorFree!

  • Open all year
  • All ages welcome

Spa

  • Fitness center

Languages Spoken

  • English
  • Chinese

House rules

Sheraton Shenzhen Futian Hotel takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 14 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBDiscoverUnionPay debit cardUnionPay credit cardCash

The fine print

Must-know information for guests at this property

Please note a breakfast discount for children is applicable according to the age of the child:

- For the child under 4 years old, breakfast is free;

- For the child between 4 to 11 years old, a discount of 50% is applicable base on best available rate;

- For the child above 11 years old, breakfast should be paid in full.

Please note that all rooms are nonsmoking rooms.

From April 1st to August 31st, the gym and swimming pool will be temporarily closed due to upgrading.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Sheraton Shenzhen Futian Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Sheraton Shenzhen Futian Hotel