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About this property

Set beside the beautiful West Lake, Sofitel Hangzhou Westlake features morden guestrooms. It offers an indoor pool, a spa center and 2 restaurants. Free WiFi access is available. It is a 10-minute drive from Zhejiang Art Museum, a 15-minute drive from Wulin Square and a 25-minute drive from East Hangzhou Railway Station. Hangzhou Xiaoshan International Airport is a 40-minute drive away. The hotel is a 7-8 minute walk from Dinganlu Subway Station or a 15-minute walk from Longxiangqiao Subway Station. Rooms at Hangzhou Sofitel Westlake feature elegant furnishings and floor-to-ceiling windows. All are equipped with a flat-screen TV and tea/coffee making facilities. Luxurious marble bathrooms are equipped with rainshowers. The hotel offers meeting facilities, business center and currency exchange. Added conveniences include room service, luggage storage and safety deposit box. All-day dining restaurant serves a variety of French and Chinese cuisines, while the Chinese restaurant serves authentic Hangzhou dishes. Le Bar offers refreshing beverages. Beautiful panoramic West Lake views can be enjoyed at the rooftop Sky Garden. Sofitel Hangzhou Westlake is reducing the reliance on single-use plastics in their toiletries.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Sofitel
Hotel chain/brand
Sofitel

Property highlights

    • Top Location: Highly rated by recent guests (9.4)

    • Breakfast Info

    • Buffet, Breakfast to go

    • Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
or
1 king bed
1 king bed
1 king bed
1 king bed
2 twin beds
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
1 queen bed
2 twin beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location

Select topics to read reviews:

Guests who stayed here loved

  • Patrick
    Italy Italy
    Clean and professional staff. The hotel is close to the westlake
  • Yanan
    United States United States
    Great location, clean room, chic and practical interior design, friendly staff.
  • Yanan
    United States United States
    Great location- right next to the West Lake but not in the craziest area. Room layout and design are chic and practical. Staff are friendly.
  • Nan
    Singapore Singapore
    The location is perfect. very close to west lake, restaurants and shopping centers. Easier to call taxi, no traffic jam nearby. The room conditions also good. Staff are friendly and approachable. The conceige team are very helpful.
  • Peck
    Malaysia Malaysia
    The concierge service was excellent, especially Tim, he help us to order online food delivery and register the park entries for us, advised us on the nearby place of interests to visit. We will surely stay Sofitel again in the next trip we visit...
  • Yee
    Malaysia Malaysia
    Has a great view of the West Lake from the top floor, breakfast was pretty good.
  • Ho
    United States United States
    Great location, staffs are very attentive and helpful.
  • Qin
    United States United States
    Staff were very friendly, central location for everything. Room services are great and very helpful.
  • Dan
    New Zealand New Zealand
    The staff are super friendly and helpful. The cleaning lady 彭冠英 for our room is very nice, she greets us and kept our room super clean and tidy during our stay. The location was brilliant, close to everything.
  • Tay
    Malaysia Malaysia
    they go extra mile by providing a cake for our anniversary

Hotel area info

Restaurants

2 Restaurants On Site
  • Kwee Zeen
    • Cuisine
      Chinese • International
  • Yong Jin Ge
    • Cuisine
      Chinese

Amenities of Sofitel Hangzhou Westlake - Few steps to West Lake, with panoramic lake view terrace

Great facilities! Review score, 8.2

Most popular amenities

  • Indoor swimming pool
  • Free parking
  • Fitness center
  • Non-smoking rooms
  • 2 restaurants
  • Terrace
  • Room service
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower

Bedroom

  • Linens
  • Alarm clock

Outdoors

  • Outdoor furniture
  • Sun deck
  • Terrace

Kitchen

  • Electric kettle

Room Amenities

  • Socket near the bed

Activities

  • Happy hour
    Additional charge

Media & Technology

  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Bar
  • Restaurant

Internet
Wired internet is available in the rooms and is free of charge.

Parking
Free private parking is available on site (reservation is needed).

  • Parking garage

Front Desk Services

  • Invoice provided
  • Lockers
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Adults only
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Heating
  • Car rental
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Accessibility

  • Bathroom emergency cord
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

Indoor swimming pool
Free!

  • Open all year
  • Heated pool

Spa

  • Locker rooms
  • Fitness
  • Steam room
  • Fitness center
  • Sauna

Languages Spoken

  • English
  • Chinese

House rules

Sofitel Hangzhou Westlake - Few steps to West Lake, with panoramic lake view terrace takes special requests – add in the next step!
Check-in
From 2:00 PM to 12:00 AM
Check-out
From 7:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
CNY 288 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
CNY 288 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBUnionPay credit cardCash

The fine print

Must-know information for guests at this property

Guests are required to show a valid government-issued ID card or passport upon check-in.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.

FAQs about Sofitel Hangzhou Westlake - Few steps to West Lake, with panoramic lake view terrace