Hotel
Travel Sustainable property

NH Royal Urban Cartagena

Carrera 7 #34-10, Plaza de los Coches, Centro, 130001 Cartagena de Indias, Colombia – Excellent location – show map

Excellent location – rated 9.1/10! (score from 598 reviews)

Real guests • Real stays • Real opinions

7.6
Good
598 reviews

I always stay at the nh the whole staff is always excellent, great location.

Keith United States of America

The staff was excellent, they are always excellent every time I visit. The restaurant has nice food which is conveniently downstairs. The view,I always get a room with a terrace.

Keith United States of America

Great location, right in front of the Reloj Square and all the action, plus great balcony

Fernando Puerto Rico

staffs speak English. very clean room. breakfast is good. thanks.

Samantha United States of America

We got a room with balcony facing the “torre del reloj”. excellent choice. Terrace is awesome

Paulo United States of America

THE LOCATION AND THE ROOM WAS PERFECT! EXCELLENT VIEW!

Richard United States of America

THE staff are GREAT here this is my second time at the hotel main reason I go back. The restaurant is one of the best .

Jawaun United States of America

People staff was so kind to attend all of our needs. 100% recommended.

Juan Colombia

Good choice at the clock . Great view from rooftop pool. Staff is great. Rooms are nice . Very clean. Least expensive rooms have no window. Can be noisy area at night.

Frank United States of America

This hotel is a bit overpriced but being at the clock it kind of has the location for it. It can be a noisy location right in the thick of things. Staff is great . Guest policy ? If you book for two one guest free per booking . Rooftop pool and view awesome. Restaurant staff and food very good. Excellent WIFI, AC balcony rooms are fun option.

Frank United States of America
7.6
Good
598 reviews
  • What guests loved the most:
  • “I always stay at the nh the whole staff is always excellent, great location.”
    Keith Keith United States of America United States of America
  • “The staff was excellent, they are always excellent every time I visit. The restaurant has nice food which is conveniently downstairs. The view,I always get a room with a terrace.”
    Keith Keith United States of America United States of America
  • “Great location, right in front of the Reloj Square and all the action, plus great balcony”
    Fernando Fernando Puerto Rico Puerto Rico
  • “staffs speak English. very clean room. breakfast is good. thanks.”
    Samantha Samantha United States of America United States of America
  • “We got a room with balcony facing the “torre del reloj”. excellent choice. Terrace is awesome”
    Paulo Paulo United States of America United States of America
  • “THE LOCATION AND THE ROOM WAS PERFECT! EXCELLENT VIEW!”
    Richard Richard United States of America United States of America
  • “THE staff are GREAT here this is my second time at the hotel main reason I go back. The restaurant is one of the best .”
    Jawaun Jawaun United States of America United States of America
  • “People staff was so kind to attend all of our needs. 100% recommended.”
    Juan Juan Colombia Colombia
  • “Good choice at the clock . Great view from rooftop pool. Staff is great. Rooms are nice . Very clean. Least expensive rooms have no window. Can be noisy area at night.”
    Frank Frank United States of America United States of America
  • “This hotel is a bit overpriced but being at the clock it kind of has the location for it. It can be a noisy location right in the thick of things. Staff is great . Guest policy ?”
    Frank Frank United States of America United States of America

Categories:

  • Staff8.9
  • Facilities7.6
  • Cleanliness8.1
  • Comfort8.1
  • Value for money7.5
  • Location9.1
  • Free WiFi8.6
City view
Pet friendly
Free WiFi
Balcony
Air conditioning
Private Bathroom
24-hour front desk
Key card access
Daily housekeeping
Non-smoking rooms

Stay in the heart of Cartagena de Indias – Excellent location – show map

Set in a charming Mediterranean building within Cartagena’s walled city, NH Royal Urban Cartagena features a swimming pool and a restaurant. Free WiFi access is available throughout the property.

With large windows overlooking the city, rooms at NH Royal Urban Cartagena feature air conditioning and work desks. All of them have a flat-screen cable TV and private bathrooms with a shower and free toiletries.

NH Royal Urban Cartagena's restaurant offers homemade Caribbean specialties. The property is located just 250 feet away from Cartagena's Hard Rock Cafe and 150 feet from San Pedro Claver Square.

The hotel is located within a 10-minute walk of historical landmarks, restaurants and bars; Santo Domingo and Aduana squares offer wonderful spaces for guests to get to know the city's rich culture. It's located 0.6 mi from the beach and 5 mi from Rafael Nuñez Airport.

This is our guests' favorite part of Cartagena de Indias, according to independent reviews.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

NH Royal Urban Cartagena has been welcoming Booking.com guests since Dec 21, 2011
 Hotel chain/brand: NH Hotels

Show me more
Most popular amenities
Free WiFi
Restaurant
Non-smoking rooms
24-hour front desk
Room service
Terrace
Bar
Elevator

Property Highlights

Located in the heart of Cartagena de Indias, this hotel has an excellent location score of 9.1

Breakfast Info

Continental, Buffet

Saved to 3755 lists

Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
1 full bed
1 full bed
1 full bed
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Closest beaches

  • Marbella Beach

    7.8 Good beach
    3,500 feet from property

  • Bocagrande Beach

    7.5 Good beach
    4,050 feet from property
Guest reviews
Categories:
Staff
8.9
Facilities
7.6
Cleanliness
8.1
Comfort
8.1
Value for money
7.5
Location
9.1
Free WiFi
8.6

Select topics to read reviews:

See what guests loved the most:

  • Keith
    United States of AmericaUnited States of America
    “I always stay at the nh the whole staff is always excellent, great location.”
  • Keith
    United States of AmericaUnited States of America
    “The staff was excellent, they are always excellent every time I visit. The restaurant has nice food which is conveniently downstairs. The view,I always get a room with a terrace.”
  • Fernando
    Puerto RicoPuerto Rico
    “Great location, right in front of the Reloj Square and all the action, plus great balcony”
  • Samantha
    United States of AmericaUnited States of America
    “staffs speak English. very clean room. breakfast is good. thanks.”
  • Paulo
    United States of AmericaUnited States of America
    “We got a room with balcony facing the “torre del reloj”. excellent choice. Terrace is awesome”
  • Richard
    United States of AmericaUnited States of America
    “THE LOCATION AND THE ROOM WAS PERFECT! EXCELLENT VIEW!”
  • Jawaun
    United States of AmericaUnited States of America
    “THE staff are GREAT here this is my second time at the hotel main reason I go back. The restaurant is one of the best .”
  • Juan
    ColombiaColombia
    “People staff was so kind to attend all of our needs. 100% recommended.”
  • Frank
    United States of AmericaUnited States of America
    “Good choice at the clock . Great view from rooftop pool. Staff is great. Rooms are nice . Very clean. Least expensive rooms have no window. Can be noisy area at night.”
  • Frank
    United States of AmericaUnited States of America
    “This hotel is a bit overpriced but being at the clock it kind of has the location for it. It can be a noisy location right in the thick of things. Staff is great . Guest policy ? If you book for two one guest free per booking . Rooftop pool and...”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • How much is the charge for overnight guests?
    Hi, We charge 30 usd for each guest
    Answered on 30 August 2022
  • is the pool closed or there's no pool anymore in this Hotel because there's pictures of a pool on here
    Greetings, We do have a pool in our rooftop. it is open from 8 am until 9 pm.
    Answered on 5 January 2023
  • Can I have a overnight guest?
    Hello, sir The overnight guest will cost 30 usd. If your reservation is for 2 people we will register as your companion
    Answered on 21 November 2021
  • I have a reservation with Superior Double Room with view and terrace does that have a queen size bed?
    Greetings, We do have queen size bed in our Superior room with view and terrace. If you have any further request just let us know.
    Answered on 25 October 2022
  • Do you offer shuttle service to and from the airport? If so, how much? 2. Do offer guest passes? If so, how much? 3. Is the gym open and pool open?
    Greetings! 1. We do offer the service, it cost $50.000COP for two people. 2. Our guest policy says that if you want to bring a guest that is not incl..
    Answered on 22 March 2021
  • Still looking?
Hotel area info *
1 Restaurant On Site

    DKP

    Food: International

    Menu: À la carte

Amenities of NH Royal Urban Cartagena
Most popular amenities
Free WiFi
Restaurant
Non-smoking rooms
24-hour front desk
Room service
Terrace
Bar
Elevator
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Outdoors
  • Sun deck
  • Terrace
Room Amenities
  • Socket near the bed
Pets
Pets are allowed. Charges may apply.
Activities
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Snorkeling
    Additional chargeOff-site
  • Diving
    Additional chargeOff-site
  • Windsurfing
    Additional chargeOff-site
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
Internet
WiFi is available in the rooms and is free of charge.
Parking
No parking available.
Front Desk Services
  • Concierge
  • Baggage storage
  • Tour desk
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Laundry
    Additional charge
Business Facilities
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Car rental
  • Elevator
  • Non-smoking rooms
  • Room service
Accessibility
  • Upper floors accessible by elevator
Spa
  • Public Bath
Languages Spoken
  • English
  • Spanish

House rules

NH Royal Urban Cartagena takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express NH Royal Urban Cartagena accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Reservations for 10 or more rooms are considered group reservations and will have a different cancelation policy than single reservations. The property will contact you to provide further information about this policy.

As per Colombia´s tax laws Foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt (19% VAT) when receive a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country. Exemption only applies to room package rates (accommodations plus service). Permit must be shown upon arrival.

Dogs and cats are allowed, max. weight 25 kg. Limited availability, please contact the hotel before booking. A charge of 25 USD per stay will be applied (max. 2 pets per room). Guide dogs free of charge. The information provided in the selected currency is for information purposes only. Charges will always be charged in the local currency.

At the moment of the check in, you must present the pet's health certificate from your veterinary.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

License number: 25734

FAQs about NH Royal Urban Cartagena

  • Check-in at NH Royal Urban Cartagena is from 3:00 PM, and check-out is until 12:00 PM.

  • Guests staying at NH Royal Urban Cartagena can enjoy a highly-rated breakfast during their stay (guest review score: 8.0).

    Breakfast option(s) include:

    • Continental
    • Buffet

  • NH Royal Urban Cartagena is 1,150 feet from the center of Cartagena de Indias.

  • The nearest beach is 2,600 feet from NH Royal Urban Cartagena.

  • NH Royal Urban Cartagena offers the following activities/services (charges may apply):

    • Snorkeling
    • Diving
    • Windsurfing
    • Walking tours
    • Bike tours
    • Public Bath

  • NH Royal Urban Cartagena has 1 restaurant:

    • DKP

  • The prices at NH Royal Urban Cartagena may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Room options at NH Royal Urban Cartagena include:

    • Double