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About this property

This boutique hotel is directly located in Hamburg city center, a 1-minute walk from the Neuer Wall shopping street and a 5-minute walk from the Jungfernsteig. The TORTUE Hamburg features 5 bars and 3 restaurants. Free WiFi is provided throughout the property. The TORTUE Hamburg was designed by Stephen Williams and Kate Hume. The individually styled rooms and suites offer scenic views of the different courtyards. All rooms at the TORTUE Hamburg offer a living room including a couch, a carpet or parquet, an extra-long box spring bed, a desk and a wardrobe, as well as sufficient storage space. The bright marble bathrooms with a walk-in shower or bathtub are equipped with high-quality in-house cosmetic products. With such a central location, the TORTUE Hamburg allows direct access to some of Hamburg’s main landmarks. The Gänsemarkt, St. Michaelis Church and the Inner Alster Lake are all within a 10-minute walk while the Mönckebergstraße shopping street is an 11-minute walk away. The nearest airport is Hamburg Airport, 5.6 mi from the property.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Located in the best-rated area in Hamburg, this hotel has an excellent location score of 9.7

    • Loyal Customers

    • There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
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Sustainability

This property has 1 third-party sustainability certification.
  • GreenSign
    GreenSign

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Tariq
    Kuwait Kuwait
    1- Fast check-in / check-out 2- Reception staff were friendly and supportive. 3- The location of the hotel 4- Comfortable bed and clean room 5- The air-condition is very good. 6- The high-speed Wifi. 7- Free mini bar in the room
  • Scott
    United States United States
    Very cool location with beautiful grounds and helpful staff.
  • Fortunato
    United Arab Emirates United Arab Emirates
    Location, ambience, quality and variety in offered food/beverage options. Concierge, Front Desk, Rooftop Bar, JingJui and Bar Noire/Prive staff were really good (Special mention Phi!).
  • Anca
    United States United States
    The hotel is elegant and the rooms impressive. We absolutely loved it. Our room was near a busy road, but we didn't hear much noise. They put a cot in the room for our teenage daughter and it was very comfortable.
  • Mathieu
    United Arab Emirates United Arab Emirates
    Lovely room - classical but well organised and decorated
  • Zera
    United Arab Emirates United Arab Emirates
    Loved this hotel. Lots of great restaurants and bars. Overpriced like crazy but nice. Staff is lovely. The room is very comfortable and the bathroom is super nice too
  • Ollie
    Denmark Denmark
    The service is top-notch. Friendly, helpful, and efficient. Complimentary water for the road after check-out was a thoughtful gesture.
  • Vasileios
    Greece Greece
    Friendly and easy check in. Nice room size. Heated floor in the bathroom. location. Great bar
  • Heather
    United States United States
    Loved the location. Beautiful facility with a Christmas market near by and amazing French restaurant.
  • Susanne
    United States United States
    Exceptional location with exceptional facilities and staff.

Hotel area info

Restaurants

3 Restaurants On Site
  • brasserie
    • Cuisine
      French
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Traditional • Modern
  • JIN GUI
    • Cuisine
      Chinese • Japanese
    • Open for
      Lunch • Dinner
    • Ambience
      Modern
  • chez l'ami TORTUE
    • Open for
      Dinner
    • Ambience
      Modern

House rules

TORTUE Hamburg takes special requests – add in the next step!
Check-in
From 4:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free
4 - 15 years
Extra bed upon request
€ 50 per child, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 5 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubMaestroDiscoverEC-CardUnionPay credit cardCash

The fine print

Must-know information for guests at this property

Please note that it is recommended to book a table in the restaurant in advance. Contact details can be found on the booking confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform TORTUE Hamburg of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about TORTUE Hamburg