Get the celebrity treatment with world-class service at Hotel Fenix Gran Meliá - The Leading Hotels of the World

The Hotel Fénix Gran Meliá - The Leading Hotels of the World is a luxurious hotel located next to Plaza de Colón, in the Salamanca district of Madrid. It features elegant rooms and free Wi-Fi. The spacious bedrooms at the Hotel Fénix Gran Meliá - The Leading Hotels of the World feature classic English-style décor. All rooms have a flat-screen TV, iPod station, pillow menu, bathrobes and slippers. Facilities at the Hotel Fénix Gran Meliá - The Leading Hotels of the World include the Aduana Restaurant and Fenix Cocktail Bar. In summer, dinner can be served on the terrace in Plaza Colón. The Hotel Fénix Gran Meliá - The Leading Hotels of the World has a fitness centre and also offers services including a butler and secretary services. The Gran Meliá Fénix - The Leading Hotels of the World is less than 300 metres from Colón Metro station, and is next to Madrid’s Hard Rock Café. The city centre, Gran Via and the Prado and Reina Sofia Museums are within 20 minutes' walk from the hotel. Santiago Bernabeu football stadium is 35 minutes' walk away.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

The Leading Hotels of the World, Gran Melia Hotels & Resorts
Hotel chain/brand

Property highlights

Situated in the best rated area in Madrid, this hotel has an excellent location score of 9.7

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Buffet

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
or
2 single beds
1 extra-large double bed
or
2 single beds
1 extra-large double bed
or
2 single beds
Bedroom :
1 double bed
Living room:
1 sofa bed
1 large double bed
1 extra-large double bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
2 single beds
and
1 sofa bed
or
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
and
1 sofa bed
or
2 single beds
and
1 sofa bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
2 double beds
Living room:
1 sofa bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
9.4
Facilities
8.8
Cleanliness
9.2
Comfort
9.2
Value for money
8.1
Location
9.7
Select topics to read reviews:

See what guests loved the most:

  • Dimosthenis
    Greece Greece
    Friendly staff! Great location! Big and clean rooms.
  • Askanaz
    Armenia Armenia
    Still old good Fenix, with top location, amasing bar and restaurant. Overall recommended
  • Fadi
    Mexico Mexico
    One of the best quality hotels and service I have been in Europe.

Hotel surroundings

Restaurants
2 restaurants on site

  • ADUANA
    • Cuisine
      Mediterranean • International
    • Ambiance
      Modern • Romantic
  • FENIX COCKTAIL BAR
    • Cuisine
      Mediterranean
    • Open for
      Lunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Traditional • Modern

Facilities of Hotel Fenix Gran Meliá - The Leading Hotels of the World
Great facilities! Review score, 8.8

Most popular facilities
  • Family rooms
  • Airport shuttle
  • Spa and wellness centre
  • Non-smoking rooms
  • Fitness centre
  • 2 restaurants
  • Facilities for disabled guests
  • 24-hour front desk
  • Bar
Outdoors
  • Outdoor furniture
  • Terrace
Activities
  • Bicycle rental
    Additional charge
  • Live sport events (broadcast)
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
Internet
No internet access available.
Parking
No parking available.
Reception services
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment and family services
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Trouser press
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Car hire
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Wellness
  • Fitness/spa locker rooms
  • Fitness
  • Massage chair
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Body treatments
  • Facial treatments
  • Beauty Services
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
Languages spoken
  • English
  • Spanish
  • French
  • Italian

House rules

Hotel Fenix Gran Meliá - The Leading Hotels of the World takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa Red 6000 UnionPay credit card JCB Diners Club American Express Cash is not accepted Hotel Fenix Gran Meliá - The Leading Hotels of the World accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

All cots are subject to availability.

When booking more than 9 rooms, different policies and additional supplements may apply.

Please note that guests must present the credit card used to make the reservation on arrival.

Please note that the hotel only accepts pets with a maximum weight of 10kg

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Fenix Gran Meliá - The Leading Hotels of the World in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Hotel Fenix Gran Meliá - The Leading Hotels of the World

  • Hotel Fenix Gran Meliá - The Leading Hotels of the World has 2 restaurants:

    • FENIX COCKTAIL BAR
    • ADUANA

  • The prices at Hotel Fenix Gran Meliá - The Leading Hotels of the World may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Hotel Fenix Gran Meliá - The Leading Hotels of the World is 1 miles from the centre of Madrid. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Hotel Fenix Gran Meliá - The Leading Hotels of the World is from 15:00, and check-out is until 12:00.

  • Room options at Hotel Fenix Gran Meliá - The Leading Hotels of the World include:

    • Twin/Double
    • Double
    • Suite
    • Family

  • Guests staying at Hotel Fenix Gran Meliá - The Leading Hotels of the World can enjoy a highly-rated breakfast during their stay (guest review score: 8.7).

    Breakfast option(s) include:

    • Continental
    • Buffet

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Hotel Fenix Gran Meliá - The Leading Hotels of the World on this page.

  • Hotel Fenix Gran Meliá - The Leading Hotels of the World offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Hot tub/Jacuzzi
    • Fitness centre
    • Massage
    • Back massage
    • Bicycle rental
    • Full body massage
    • Fitness/spa locker rooms
    • Head massage
    • Spa lounge/relaxation area
    • Fitness
    • Live sport events (broadcast)
    • Foot massage
    • Facial treatments
    • Massage chair
    • Spa/wellness packages
    • Hand massage
    • Beauty Services
    • Neck massage
    • Body treatments
    • Couples massage