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About this property

The Hotel Puerta America offers exclusive and avant-garde design, by world-famous architects including Norman Foster, Jean Nouvel and Zaha Hadid. Each floor of the Hotel Puerta America was created by a different international architect. Rooms have 1 queen-size or 2 twin beds, and flat-screen smart TVs with Chromecast audiovisual streaming device. The hotel restaurant serves modern versions of traditional Spanish food. There is also a terrace and garden, and a top-floor bar with incredible views of Madrid. Located on Avenida de América Avenue, the Puerta America is just a 5-minute walk from the exclusive Salamanca neighborhood, and Paseo de la Castellana and Bernabéu Football Stadium are both about 30 minutes walk away. Cartagena Metro Station is just 656 feet from the hotel.

Couples in particular like the location – they rated it 8.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (8.1)

    • Breakfast Info

    • Continental, Vegetarian, Vegan, Gluten-free, American, Buffet

    • Private parking at the hotel

    • Loyal Customers

    • There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 full bed
or
2 twin beds
1 queen bed
1 full bed
1 full bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Clinton
    United States United States
    The Hadid floor felt very special! Inviting staff and a pleasant pool area.
  • Derek
    United Kingdom United Kingdom
    Very cool hotel. We liked the design of our room on the 4th floor and had a fun time walking around the other floors to check them out. The pool area is nice on a hot summer day (and the pool is indeed very refreshing and clean). My only...
  • Zaki
    Egypt Egypt
    metro station a few minutes from the hotel makes the whole city accessible, very good room for the price
  • Saltanatmyrzakhanova
    Kazakhstan Kazakhstan
    The reception and whole personnel were very polite and warmly welcoming. Very clean and futuristic room. Also liked the location, metro is 5 minutes walk from hotel. Surely we'll book it for our next trip to Madrid.
  • Alon
    Israel Israel
    The design is so special, location close to metro station, we enjoyed the breakfast
  • Riri
    Egypt Egypt
    It is amazing. Great treatment from people there. I really enjoyed my time and looking forward to coming back again.
  • Amador
    Spain Spain
    The area where it was located was very convenient especially as taxis were located near. The view of our room was amazing. The coffee, teas, and complimentary water was great.
  • Edward
    United States United States
    The suite was huge, I liked the city view, also liked the unique sliding walls.
  • Felix
    United States United States
    Location was convenient. A quick walk to the airport shuttle and close to the subway. Not right in the center of town but convenient to the neighborhoods we were visiting. We liked the room. It was a cool design. Especially the shower though the...
  • Wayne
    United States United States
    We are photographers and seeing each separate floor designed by a different architect was great. The staff was super friendly and helpful. Our beds were really comfy.

Hotel area info

Restaurants

3 Restaurants On Site
  • The Observatory
    • Cuisine
      Spanish
    • Open for
      Cocktail hour
    • Ambience
      Modern • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • Karrara Terrasse
    • Cuisine
      Spanish
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • Lobby & Bistró
    • Cuisine
      Mediterranean • Spanish
    • Open for
      Lunch • Dinner • High tea • Cocktail hour
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

House rules

Hotel Puerta America takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
From 12:00 AM to 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 5 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Extra bed upon request
Free
Crib upon request
Free
4 - 12 years
Extra bed upon request
Free
13+ years
Extra bed upon request
€ 60 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroRed 6000Cash

The fine print

Must-know information for guests at this property

When booking more than 9 rooms, different policies and additional supplements may apply.

The credit card will be preauthorized on arrival for the total amount + 50€ per night as a deposit.

All cots and extra beds are subject to availability and have to be requested in advance.

Please note the following prices for children's breakfast:

*up to 4 years, free;

*from 5 to 12 years, EUR 12,50 per day.

Private parking is available on site (reservation is not possible). Parking costs € 30 per day. This is subject to availability at each entrance to the building.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Puerta America of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about Hotel Puerta America