• Garden
  • Pets allowed
  • Swimming Pool
  • WiFi available in all areas
  • Free parking
  • Bath
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms

Get the celebrity treatment with world-class service at Mandarin Oriental Ritz, Madrid

Opulent and exclusive Mandarin Oriental Ritz, Madrid is located in a Belle Époque palace and offers an experience unlike any other. It features a luxurious Wellness Centre, free parking and in suite reservations free Wi-Fi. One-way airport transportation from Palm Court Suite bookings is also included.. The hotel’s 100 rooms and 53 spacious suites are individually decorated with rich materials and a classic-contemporary design, which blends seamlessly with the hotel’s iconic structure. Mandarin Oriental Ritz, Madrid has a wellness centre with indoor swimming pool, a vitality pool, experience showers, a steam room and a fully-equipped fitness centre that offers dedicated treatments. Overseen by acclaimed Chef Quique Dacosta, the hotel is home to five restaurants and bars. The hotel is set in the heart of the Retiro district between the Retiro Park and Madrid’s most important museums. Prado and Thyssen Bornemisza museums are just 200 metres from the hotel while the Reina Sofia museum is 10 minutes walk away.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Mandarin Oriental
Hotel chain/brand
Mandarin Oriental

Property highlights

Situated in the best rated area in Madrid, this hotel has an excellent location score of 9.7

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Free parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
2 single beds
2 single beds
2 single beds
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Travel Sustainable Level 1

This property has told us they’re taking some steps towards sustainability that can have environmental and social impact. We’ve worked with experts including Travalyst and Sustainalize to create the Travel Sustainable programme – making it easier for you to experience the world more sustainably.
Guest reviews

Categories:

Staff
9.6
Facilities
9.6
Cleanliness
9.7
Comfort
9.7
Value for money
8.5
Location
9.7
High score for Madrid
Select topics to read reviews:

See what guests loved the most:

  • Sara
    Germany Germany
    The Mandarin Oriental Ritz in Madrid surpasses all expectations. The stay was simply magical. The historical architecture of the building, combined with modern luxury, creates an irresistible aura. The staff goes beyond mere hospitality – they...
  • Askanaz
    Armenia Armenia
    Evertyhting was almost perfect, corresponding to expectations from Mandarin
  • Anthony
    United Kingdom United Kingdom
    The staff went above and beyond to make our stay for my wife’s birthday memorable.

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurant #1

    No additional info available

Facilities of Mandarin Oriental Ritz, Madrid
Great facilities! Review score, 9.6

Most popular facilities
  • Indoor swimming pool
  • Free parking
  • WiFi available in all areas
  • Family rooms
  • Airport shuttle
  • Spa and wellness centre
  • Non-smoking rooms
  • Fitness centre
  • Bar
Outdoors
  • Terrace
  • Garden
Pets
Pets are allowed on request. No extra charges.
Activities
  • Bicycle rental
    Additional charge
Food & Drink
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and costs € 5 per 24 hours.
Parking
Free public parking is possible on site (reservation is not needed).
  • Street parking
  • Valet parking
  • Accessible parking
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
  • Pet bowls
  • Pet basket
  • Designated smoking area
  • Air conditioning
  • Allergy-free room
  • Heating
  • Car hire
  • Interconnected room(s) available
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Indoor swimming pool
  • Open all year
Wellness
  • Fitness
  • Spa lounge/relaxation area
  • Steam room
  • Massage
    Additional charge
  • Spa and wellness centre
  • Fitness centre
Languages spoken
  • Arabic
  • German
  • English
  • Spanish
  • French
  • Italian

House rules

Mandarin Oriental Ritz, Madrid takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
Free
Cot upon request
Free
3 - 11 years
Extra bed upon request
Free
12+ years
Extra bed upon request
€ 132 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Free! Pets are allowed on request. No extra charges.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa JCB Diners Club American Express Cash Mandarin Oriental Ritz, Madrid accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Cribs are available on request. Please contact the property for further information.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Mandarin Oriental Ritz, Madrid in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

FAQs about Mandarin Oriental Ritz, Madrid

  • Mandarin Oriental Ritz, Madrid is 1,050 yards from the centre of Madrid. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, Mandarin Oriental Ritz, Madrid is popular with guests booking family stays.

  • The prices at Mandarin Oriental Ritz, Madrid may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Room options at Mandarin Oriental Ritz, Madrid include:

    • Double
    • Suite
    • Twin

  • Mandarin Oriental Ritz, Madrid has 1 restaurant:

    • Restaurant #1

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Mandarin Oriental Ritz, Madrid offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Fitness centre
    • Massage
    • Swimming Pool
    • Steam room
    • Fitness
    • Spa lounge/relaxation area
    • Bicycle rental

  • Check-in at Mandarin Oriental Ritz, Madrid is from 15:00, and check-out is until 12:00.