Hotel
 Hotel Urban

Travel Sustainable property

Carrera San Jerónimo, 34, Centro, 28014 Madrid, Spain – Excellent location - show map – Metro access

Excellent location — rated 9.6/10! (score from 1464 reviews)

Real guests • Real stays • Real opinions

8.8
Fabulous
1,464 reviews

The location is perfect as it's in the center of all attractions in Madrid - The room is small but will do fine and the services are quite fine.

Rabz United Arab Emirates

Amazing hotel, the staff were amazing, super attentive and friendly. It is a really well designed hotel, lovely features and nice touches

Charlie United Kingdom

Really enjoyed my stay at this hotel. The design is gorgeous with many unique details everywhere, with descriptions for different art pieces. All the staff was lovely and the check in was seamless. Location was very central, about 15 mins walking distance to all the main tourist sites in the city. Looking forward to stay here again!

Jenny Poland

Location is excellent Enjoyed the "boutique" experience versus a big-chain feel Staff was friendly yet very professional I enjoyed the upgrade to the "loft-type" room

Tom United Arab Emirates

We had a great stay here. The location is excellent and the property itself is great. I loved the decor and the whole vibe of the hotel. They rooms are nice...If I had one complaint, the windows in our upgraded room weren't that big which was a bit of a bummer since it made the room feel a little smaller than it actually was. But overall, it is a great hotel and is easy to get to via car or metro. The staff is super friendly and very helpful.

Trevor United States

Everything was amazing! All the staff were exceptionally amazing, the service was incredible. All the staff were super attentive and always happy to help with a smile on their face, so friendly. It was in such a great location, everything is a walking distance and it was very central to everything yet it wasn’t so noisy. Super clean, the bed was so comfortable and bathroom was superb!

Hoang United Kingdom

This was an amazing hotel. Possibly the friendliest staff I have ever come across. Our room was immaculate. Amazing location too.

Caren Ireland

Location was excellent. Very quiet. Staff extremely professional and friendly. Loved the roof top bar and terrace.

Claire United Kingdom

I had a fabulous time and enjoyed my stay. The location is perfect. The hotel is modern and wonderful.

Magdalena United Kingdom

Everything about the hotel - lobby is great - food is delicious - roof terrace is great as well

Alain United Kingdom
8.8
Fabulous
1,464 reviews
  • What guests loved the most:
  • “The location is perfect as it's in the center of all attractions in Madrid - The room is small but will do fine and the services are quite fine.”
    Rabz Rabz United Arab Emirates United Arab Emirates
  • “Amazing hotel, the staff were amazing, super attentive and friendly. It is a really well designed hotel, lovely features and nice touches”
    Charlie Charlie United Kingdom United Kingdom
  • “Really enjoyed my stay at this hotel. The design is gorgeous with many unique details everywhere, with descriptions for different art pieces. All the staff was lovely and the check in was seamless.”
    Jenny Jenny Poland Poland
  • “Location is excellent Enjoyed the "boutique" experience versus a big-chain feel Staff was friendly yet very professional I enjoyed the upgrade to the "loft-type" room”
    Tom Tom United Arab Emirates United Arab Emirates
  • “We had a great stay here. The location is excellent and the property itself is great. I loved the decor and the whole vibe of the hotel.”
    Trevor Trevor United States United States
  • “Everything was amazing! All the staff were exceptionally amazing, the service was incredible. All the staff were super attentive and always happy to help with a smile on their face, so friendly.”
    Hoang Hoang United Kingdom United Kingdom
  • “This was an amazing hotel. Possibly the friendliest staff I have ever come across. Our room was immaculate. Amazing location too.”
    Caren Caren Ireland Ireland
  • “Location was excellent. Very quiet. Staff extremely professional and friendly. Loved the roof top bar and terrace.”
    Claire Claire United Kingdom United Kingdom
  • “I had a fabulous time and enjoyed my stay. The location is perfect. The hotel is modern and wonderful.”
    Magdalena Magdalena United Kingdom United Kingdom
  • “Everything about the hotel - lobby is great - food is delicious - roof terrace is great as well”
    Alain Alain United Kingdom United Kingdom

Categories:

  • Staff9.4
  • Facilities8.9
  • Cleanliness9.1
  • Comfort9.2
  • Value for money8.4
  • Location9.6
  • Free WiFi8.8

Stay in the heart of Madrid – Excellent location - show map

This boutique hotel houses a permanent display of art from Papua New Guinea. Hotel Urban has a small rooftop swimming pool and a terrace open in summer, and a cocktail bar.

The hotel has beautiful design, and facilities include a gym.

The hotel boasts a Michelin-starred restaurant: CEBO, with Aurelio Morales as the main chef. There is also a cocktail-bar on the roof-top terrace "La terraza del Urban", and a gastro-pub Glass-Mar with chef-made tapas and cocktails.

The décor of the hotel and the rooms includes special lighting, natural wood and stone and Oriental art. All rooms are soundproofed and offer free wired internet, a flat-screen TV and a DVD player.

The Thyssen-Bornemisza Gallery is 200 yards away. Puerta del Sol, Madrid’s main square, is just 350 yards away.

This is our guests' favourite part of Madrid, according to independent reviews.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Hotel Urban has been welcoming Booking.com guests since 27 Mar 2004.
 Hotel chain/brand: Derby Hotels

Show me more

Most popular facilities

1 swimming pool
Parking
Free WiFi
Pets allowed
Non-smoking rooms
Fitness centre
Bar

Currency exchange: Need local currency? This property offers currency exchange on site.

Property highlights

Situated in the real heart of Madrid, this hotel has an excellent location score of 9.6

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Buffet

Parking available at the hotel

Saved to 12549 lists

Availability

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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable programme, which means it’s taken significant steps to make your stay more sustainable.
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4 reasons to choose Hotel Urban

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speak English

Guest reviews

8.8
Fabulous · 1,464 reviews
Read all reviews
Categories:
  • Staff9.4
  • Facilities8.9
  • Cleanliness9.1
  • Comfort9.2
  • Value for money8.4
  • Location9.6
  • Free WiFi8.8

Select topics to read reviews:

See what guests loved the most:

  • Rabz
    United Arab EmiratesUnited Arab Emirates
    “The location is perfect as it's in the center of all attractions in Madrid - The room is small but will do fine and the services are quite fine.”
  • Charlie
    United KingdomUnited Kingdom
    “Amazing hotel, the staff were amazing, super attentive and friendly. It is a really well designed hotel, lovely features and nice touches”
  • Jenny
    PolandPoland
    “Really enjoyed my stay at this hotel. The design is gorgeous with many unique details everywhere, with descriptions for different art pieces. All the staff was lovely and the check in was seamless. Location was very central, about 15 mins walking...”
  • Tom
    United Arab EmiratesUnited Arab Emirates
    “Location is excellent Enjoyed the "boutique" experience versus a big-chain feel Staff was friendly yet very professional I enjoyed the upgrade to the "loft-type" room”
  • Trevor
    United StatesUnited States
    “We had a great stay here. The location is excellent and the property itself is great. I loved the decor and the whole vibe of the hotel. They rooms are nice...If I had one complaint, the windows in our upgraded room weren't that big which was a...”
  • Hoang
    United KingdomUnited Kingdom
    “Everything was amazing! All the staff were exceptionally amazing, the service was incredible. All the staff were super attentive and always happy to help with a smile on their face, so friendly. It was in such a great location, everything is a...”
  • Caren
    IrelandIreland
    “This was an amazing hotel. Possibly the friendliest staff I have ever come across. Our room was immaculate. Amazing location too.”
  • Claire
    United KingdomUnited Kingdom
    “Location was excellent. Very quiet. Staff extremely professional and friendly. Loved the roof top bar and terrace.”
  • Magdalena
    United KingdomUnited Kingdom
    “I had a fabulous time and enjoyed my stay. The location is perfect. The hotel is modern and wonderful.”
  • Alain
    United KingdomUnited Kingdom
    “Everything about the hotel - lobby is great - food is delicious - roof terrace is great as well”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

  • do you have rooms or sweet for smokers
    Urban hotel is a 100% non-smoking property. We have an area on the top of the hotel, the Terrace, where clients are able to smoke protected from the weather. In case the client smokes in the room there is an extra fee of 250 Euros for the whole stay.
    Answered on 5 February 2020
  • Hello, what date does the swimming pool open in 2022?
    Dera Sir or Madam, Thank you for your message, The pool is officially open only over the summer season. Best regards, Front Desk
    Answered on 7 January 2022
  • Hi. Do the rooms come equipped with hair dryers?
    Good morning, Yes, we have hair dryer in all rooms. Kind regards
    Answered on 11 October 2021
  • Will the bar be open during our stay of 4-7
    Good morning, We have the terrace open. Kind regards
    Answered on 1 October 2021
  • Hi can you tell me if you are restricting access to the swimming pool and terrace thanks ?
    The swimming pool is only for in house clients. Best Regards
    Answered on 23 August 2021

  • Still looking?

    Thanks! You will receive an email as soon as the property has answered your question.

Thanks! You will receive an email as soon as the property has answered your question.

Hotel surroundings *
Guests loved walking around the neighbourhood!
Excellent location - show map
What's nearby
  • Reina Victoria Theatre
    0.1 miles
  • Cofidis Alcazar Theatre
    0.1 miles
  • Teatro de la Zarzuela
    0.1 miles
  • Congreso de los Diputados
    0.1 miles
  • Teatro Español
    0.1 miles
  • Real Academia de Bellas Artes de San Fernando
    0.1 miles
  • Plaza de Santa Ana
    0.2 miles
  • Circulo de Bellas Artes
    0.2 miles
  • Bellas Artes Theatre
    0.2 miles
Top attractions
  • Puerta del Sol
    0.2 miles
  • Gran Via
    0.4 miles
  • Prado Museum
    0.4 miles
  • Plaza Mayor
    0.5 miles
  • Atocha Train Station
    0.7 miles
  • El Retiro Park
    0.8 miles
  • Royal Palace of Madrid
    0.8 miles
  • Temple of Debod
    1.1 miles
  • Parque de Atracciones de Madrid
    2.7 miles
  • Chamartin Railway Station
    3.9 miles
Public transport
  • Metro Sevilla Metro Station
    0.1 miles
Closest airports
  • Adolfo Suarez Madrid-Barajas Airport
    8.1 miles
* All distances are measured in straight lines. Actual travel distances may vary.
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You will receive an email as soon as the property has answered your question.
1 restaurant on site

    Restaurante Cebo

    Cuisine: Catalan, Mediterranean, Spanish, Local

    Menu: À la carte

Facilities of Hotel Urban

Most popular facilities

1 swimming pool
Parking
Free WiFi
Pets allowed
Non-smoking rooms
Fitness centre
Bar
Outdoors
  • Sun terrace
  • Terrace
Pets
Pets are allowed. Charges may be applicable.
Food & Drink
  • Fruits
  • Wine/champagne Additional charge
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is possible on site (reservation is needed) and costs EUR 27 per day.
  • Parking garage
Reception services
  • Invoice provided
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business facilities
  • Fax/photocopying Additional charge
  • Business centre
  • Meeting/banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Pet bowls
  • Pet basket
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Packed lunches
  • Soundproof rooms
  • Lift
  • Non-smoking rooms
  • Room service
Outdoor swimming pool
Free! All pools are free of charge
  • Open all year
  • All ages welcome
  • Sun loungers or beach chairs
  • Pool bar
  • Plunge pool
  • Pool with view
Wellness
  • Fitness
  • Sun loungers or beach chairs
  • Pool/beach towels
  • Solarium
  • Fitness centre
Languages spoken
  • German
  • English
  • Spanish
  • French
  • Italian
  • Portuguese
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You will receive an email as soon as the property has answered your question.

House rules Hotel Urban takes special requests - add in the next step!

Check-in

From 15:00 hours

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00 hours

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children older than 12 years are welcome.

Children aged 18 years and above are considered adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

There is no capacity for cots at this property.

There is no capacity for extra beds at this property.

Age restriction

No age restriction for check-in. (Only children 12 and older are allowed)

Pets

Pets are allowed. Charges may be applicable.

Mastercard Visa Diners Club American Express Hotel Urban accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

When booking more than 5 rooms, different policies and additional supplements may apply.

If you are not the owner of the credit card used to make the reservation, please contact the property in advance, no later than 24 hours after booking.

The pool is seasonal and only open for the months of June-July-August

Please inform Hotel Urban in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Hotel Urban

  • Guests staying at Hotel Urban can enjoy a highly-rated breakfast during their stay (guest review score: 8.2).

    Breakfast option(s) include:

    • Buffet

  • Hotel Urban has 1 restaurant:

    • Restaurante Cebo

  • The prices at Hotel Urban may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Room options at Hotel Urban include:

    • Twin/Double
    • Suite

  • Hotel Urban offers the following activities / services (charges may apply):

    • Fitness centre
    • Solarium
    • Fitness

  • Check-in at Hotel Urban is from 15:00, and check-out is until 12:00.

  • From the nearest airport, you can get to Hotel Urban by:

    • Train 15min
    • Taxi 25min
    • Airport shuttle (public) 35min

  • Hotel Urban is 450 yards from the centre of Madrid.