Hotel Mercure Carcassonne Porte De La Cité

18 Rue Camille Saint-Saens, 11000 Carcassonne, France – Excellent location – show map

Excellent location – rated 9.4/10! (score from 2006 reviews)

Real guests • Real stays • Real opinions

8.1
Very Good
2,005 reviews

restaurant staff at breakfast and reception attendant at checkin were fantastic. room was very well equipped….

William United States of America

So close to the Cité! A very comfortable hotel, wonderful lobby bar, and terrific food in the restaurant. My room was spacious and comfortable, great bed and pillows. So well situated for strolls to the Cité. Easy to get to by car and good parking on site.

David Canada

The location is perfect and the breakfast was pretty complete and tasty.

Dntrshm Spain

Perfect walking distance location to the castle. Family room was comfortable and staff friendly.

Wesley United Kingdom

Good location, nice and clean. 5mins by foot to the Cite.

Daniel Bulgaria

Always a great place to stay. Close to the city etc

Alexander Monaco

Excellent hotel. Amazing location with view to the Cité. Marylou in the reception was very friendly and helpful and speaks very good English. The hotel is a charming Country house style with beautiful garden. Breakfast is fresh and tasty. My bedroom was amazing! Big and super comfortable. I’d love to stay again and definitely recommend it.

Fabio Ireland

Excelent facilities and amazing staff and location

Javier Spain

Has a lift for access to the upper floors. Short walk (upgrade) to the Cité. Free parking with easy in and out. Several rooms apparently had a good view of the Cité — ours, just a glimpse of tower tops, but did overlook a lovely garden.

Peter United States of America

Very near the Citadel. Clean, attractive gardens and pool, nice petite dejeuner. Easy parking.

John United States of America
8.1
Very Good
2,005 reviews
  • What guests loved the most:
  • “restaurant staff at breakfast and reception attendant at checkin were fantastic. room was very well equipped….”
    William William United States of America United States of America
  • “So close to the Cité! A very comfortable hotel, wonderful lobby bar, and terrific food in the restaurant. My room was spacious and comfortable, great bed and pillows.”
    David David Canada Canada
  • “The location is perfect and the breakfast was pretty complete and tasty.”
    Dntrshm Dntrshm Spain Spain
  • “Perfect walking distance location to the castle. Family room was comfortable and staff friendly.”
    Wesley Wesley United Kingdom United Kingdom
  • “Good location, nice and clean. 5mins by foot to the Cite.”
    Daniel Daniel Bulgaria Bulgaria
  • “Always a great place to stay. Close to the city etc”
    Alexander Alexander Monaco Monaco
  • “Excellent hotel. Amazing location with view to the Cité. Marylou in the reception was very friendly and helpful and speaks very good English.”
    Fabio Fabio Ireland Ireland
  • “Excelent facilities and amazing staff and location”
    Javier Javier Spain Spain
  • “Has a lift for access to the upper floors. Short walk (upgrade) to the Cité. Free parking with easy in and out.”
    Peter Peter United States of America United States of America
  • “Very near the Citadel. Clean, attractive gardens and pool, nice petite dejeuner. Easy parking.”
    John John United States of America United States of America

Categories:

  • Staff8.6
  • Facilities8.1
  • Cleanliness8.6
  • Comfort8.6
  • Value for money7.9
  • Location9.4
  • Free WiFi8.8

Set just a 4-minute walk from the medieval district of Carcassonne, Mercure Carcassonne Porte De La Cité offers an outdoor swimming pool in summer and views of the city walls. Free WiFi is provided.

Mercure Carcassonne Porte De La Cite features air-conditioned rooms with modern private bathrooms. Rooms are decorated in pastel tones and overlook the garden or the Montagne Noire.

The hotel's restaurant, Le Vicomté, serves Mediterranean specialties for lunch and dinner. A selection of wines are available to accompany your meals. Guests can also relax at the bar, next to the fireplace.

Other services include room service, free private parking, a garden and 3 meeting rooms for up to 90 people. Carcassonne Train Station is 1.6 mi away.

This is our guests' favorite part of Carcassonne, according to independent reviews.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Mercure Carcassonne Porte De La Cité has been welcoming Booking.com guests since Jul 8, 2008
 Hotel chain/brand: Mercure

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Most popular amenities

1 swimming pool
Free parking
Pet friendly
Free WiFi
Family rooms
Restaurant
Tea/Coffee Maker in All Rooms
Bar

Property Highlights

Located in the best-rated area in Carcassonne, this hotel has an excellent location score of 9.4

Breakfast Info

Continental, Gluten-free, Buffet

Free private parking available at the hotel

Saved to 3116 lists

Availability

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Sleeps Room Type Price
Max adults: 2
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Max adults: 2
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Max adults: 3. Max children: 2
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Max adults: 4. Max children: 3
Privilege Double Room with Sofa
  • 1 full bed and
  • 1 sofa bed
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4 reasons to choose Mercure Carcassonne Porte De La Cité

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

8.1
Very Good · 2,005 reviews
Read all reviews
Categories:
  • Staff8.6
  • Facilities8.1
  • Cleanliness8.6
  • Comfort8.6
  • Value for money7.9
  • Location9.4
  • Free WiFi8.8

Select topics to read reviews:

See what guests loved the most:

  • William United States of America

    “restaurant staff at breakfast and reception attendant at checkin were fantastic. room was very well equipped….”

  • David Canada

    “So close to the Cité! A very comfortable hotel, wonderful lobby bar, and terrific food in the restaurant. My room was spacious and comfortable, great bed and pillows. So well situated for strolls to the Cité. Easy to get to by car and good parking on site.”

  • Dntrshm Spain

    “The location is perfect and the breakfast was pretty complete and tasty.”

  • Wesley United Kingdom

    “Perfect walking distance location to the castle. Family room was comfortable and staff friendly.”

  • Daniel Bulgaria

    “Good location, nice and clean. 5mins by foot to the Cite.”

  • Alexander Monaco

    “Always a great place to stay. Close to the city etc”

  • Fabio Ireland

    “Excellent hotel. Amazing location with view to the Cité. Marylou in the reception was very friendly and helpful and speaks very good English. The hotel is a charming Country house style with beautiful garden. Breakfast is fresh and tasty. My bedroom was amazing! Big and super comfortable. I’d love to stay again and definitely recommend it.”

  • Javier Spain

    “Excelent facilities and amazing staff and location”

  • Peter United States of America

    “Has a lift for access to the upper floors. Short walk (upgrade) to the Cité. Free parking with easy in and out. Several rooms apparently had a good view of the Cité — ours, just a glimpse of tower tops, but did overlook a lovely garden.”

  • John United States of America

    “Very near the Citadel. Clean, attractive gardens and pool, nice petite dejeuner. Easy parking.”

Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

  • car parking
    Hello, we have a free car park for our guest. Regards
    Answered on November 16, 2019
  • Hello, is your restaurant open currently?
    HELLO our restaurant is close but have room service for diner from 7.30 to 10 pm and breakfast form 6.30 to 10 a.m or (11 week end)
    Answered on December 22, 2020
  • Do you have a restaurant serving dinner in the evening?
    Hello. We have a restaurant opened from 07:00PM (19h00) to 09:30PM (21h30) for dinner. We recommand to book a table. Best regards, The Reception
    Answered on May 28, 2022
  • Hi do you have bicycle hire at the hotel? Or is there anywhere close by we could hire ? Kind Regards
    Dera sir, Dear Madam; Thank you for your reservation with us, for bicycles, you can park them in a special place best regards Aicha
    Answered on August 15, 2021
  • Do all rooms have a shower or bathroom
    Good morning. All our rooms have a private bathroom with a bath or a shower depending on the room you have booked. Best regards. The Reception
    Answered on March 6, 2022

  • Still looking?

    Thanks! You'll receive an email as soon as the property answers your question.

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Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Carcassonne Cathedral
    1 miles
  • Memorial House (Maison des Memoires)
    1 miles
  • Perpignan IUT University - Carcassonne Campus
    1.9 miles
  • Pont Rouge Commercial Zone
    2 miles
  • Carcassonne Golf Course
    2.3 miles
  • Cavayere Lake
    2.9 miles
  • Lastours Castle
    8.8 miles
  • Grotte de Limousis
    9.6 miles
Natural Beauty
  • Lake Lac de Cavayère
    3.9 miles
Closest Airports
  • Carcassonne Airport
    3.1 miles
  • Castres-Mazamet Airport
    24.5 miles
  • Perpignan - Rivesaltes Airport
    41 miles
* All distances are measured in straight lines. Actual travel distances may vary.
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1 Restaurant On Site

    LA VICOMTE

    Food: French, Local

    Menu: À la carte

Amenities of Mercure Carcassonne Porte De La Cité

Most popular amenities

1 swimming pool
Free parking
Pet friendly
Free WiFi
Family rooms
Restaurant
Tea/Coffee Maker in All Rooms
Bar
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
Pets
Pets are allowed. Charges may apply.
Activities
  • Golf course (within 2 miles) Additional charge
Food & Drink
  • Fruit Additional charge
  • Wine/Champagne Additional charge
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Accessible parking
  • Electric vehicle charging station
Front Desk Services
  • Invoice provided
  • Baggage storage
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services Additional charge
Cleaning Services
  • Daily housekeeping
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe
General
  • Pet bowls
  • Pet basket
  • Shared lounge/TV area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
Outdoor swimming pool
Free! All pools are free of charge
  • Seasonal
  • All ages welcome
  • Fenced pool
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Pool bar
  • Pool with view
  • Shallow end
Spa
  • Beach umbrellas
  • Beach chairs/Loungers
  • Pool/Beach towels
Languages Spoken
  • English
  • Spanish
  • French
Missing some information? Yes / No
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Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel

House rules Mercure Carcassonne Porte De La Cité takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib by request
Free

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

This property doesn't offer extra beds.

The maximum number of cribs allowed depends on the room you choose. Double-check the maximum capacity for the room you selected.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express Mercure Carcassonne Porte De La Cité accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that parking spaces are limited and subject to availability.

Please note that children under 12 years old can enjoy breakfast for free.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Please inform Mercure Carcassonne Porte De La Cité of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Swimming pool: Closed from Fri, Oct 01, 2021 until Tue, May 31, 2022

FAQs about Mercure Carcassonne Porte De La Cité

  • From the nearest airport, you can get to Mercure Carcassonne Porte De La Cité by:

    • Airport shuttle (public) 15min

  • Guests staying at Mercure Carcassonne Porte De La Cité can enjoy a highly-rated breakfast during their stay (guest review score: 7.9).

    Breakfast option(s) include:

    • Continental
    • Gluten-free
    • Buffet

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Mercure Carcassonne Porte De La Cité offers the following activities/services (charges may apply):

    • Golf course (within 2 miles)

  • Check-in at Mercure Carcassonne Porte De La Cité is from 3:00 PM, and check-out is until 12:00 PM.

  • Room options at Mercure Carcassonne Porte De La Cité include:

    • Double
    • Twin

  • The following parking options are available to guests staying at Mercure Carcassonne Porte De La Cité (subject to availability):

    • Parking on site
    • Private Parking
    • Parking
    • Electric vehicle charging station
    • Accessible parking
    • Free parking

  • Mercure Carcassonne Porte De La Cité has 1 restaurant:

    • LA VICOMTE

  • The prices at Mercure Carcassonne Porte De La Cité may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Mercure Carcassonne Porte De La Cité is 1.1 miles from the center of Carcassonne.