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About this property

Set in Carcassonne's circular walls, Hotel de la Cite Carcassonne - MGallery Collection is set in a Medieval-style chateau. The hotel features gardens and an outdoor pool with views of Saint Nazaire Basilica. Free WiFi and wired internet access is available. Classic or Provencal-style decoration and an iPod docking station feature in all of the guest rooms at Hotel de la Cite. Some rooms have a balcony with views of the city. Homemade pastries are served at breakfast and regional dishes are offered in the brasserie and summer restaurant. Guests can also dine at the Michelin-starred Barbacane restaurant or enjoy a cocktail in the bar. Guests can go wine tasting in the on-site cellar or organize a river cruise at the 24-hour reception. The hotel has a shuttle service and a valet service available for guests using the private car park. Carcassonne Train Station is 1.5 mi from the property. Narbonne is 38 mi away. Parking is available on site for an additional charge. - no ipod docking station in rooms - no brasserie and summer restaurant but an bar in the garden during summer where we can eat tapas with a view on the remparts - no wine tasting in the on-site cellar

Couples in particular like the location – they rated it 9.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

MGallery
Hotel chain/brand
MGallery

Property highlights

    • Located in the best-rated area in Carcassonne, this hotel has an excellent location score of 9.8

    • Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

    • Breakfast Info

    • Continental, Vegetarian, Gluten-free, Buffet

    • Private parking available


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 king bed
1 full bed
1 king bed
1 king bed
and
1 sofa bed
2 twin beds
and
1 king bed
1 king bed
1 king bed
and
1 sofa bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

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Guests who stayed here loved

  • Sue
    United Kingdom United Kingdom
    Everything! We stayed during a heatwave and it was the perfect place to be!
  • Stanfell
    United States United States
    Hotel is located within the walls of the medieval city so the location is excellent for exploring the history of Carcassonne. Parking lot (nightly fee) is outside the walls, but hotel provides transportation to and from. Historical building with...
  • Anne
    United Kingdom United Kingdom
    Location was excellent Breakfast very good and garden/terrace/pool area was v good Rooms v comfortable and well equipped
  • Richard
    United States United States
    Beautiful hotel. Great location. Very nice pool. Wonderful multicourse gourmet dinner on the patio overlooking the castle.
  • Deborah
    United States United States
    Exquisite property with Impeccable service, ideally situated within the walls of medieval Carcassonne.
  • Elizabeth
    United States United States
    The hotel is just a beautiful place within the walled city. The bed was comfortable and room and deck off of our room was lovely. We had a nice breakfast and some cocktails. We were greeted with sparkling wine and pleasant conversation. We will...
  • Maryse
    United States United States
    The incredible view. The 🌟 🌟 🌟 qualities of food, location, service. Highly recommended.
  • Sergio
    United States United States
    I truely loved every aspect of the hotel. Absolute exceptional service from staff, accommodations, dinner service at La Barbacane (a must do!). My first time staying at a M Gallery property and I will from now on, book another accommodation with...
  • Gulashvilidavit
    Georgia Georgia
    The experience to live in one of the greatest Medieval castle is mesmerizing!
  • Ukra
    United States United States
    Everything about this hotel and the stay is a highlight....it's magical and at night you can go to the center and have somefood and drinks very late and it is 5 minutes away from the center outside the castle

Hotel area info

Restaurants

3 Restaurants On Site
  • La Barbacane (restaurant gastronomique)
    • Cuisine
      French • Local
    • Open for
      Lunch • Dinner
    • Ambience
      Traditional
    • Dietary options
      Vegetarian • Vegan • Gluten-free
  • Chez Christine
    • Cuisine
      French
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Traditional
    • Dietary options
      Vegetarian • Vegan • Gluten-free
  • La Boulangerie
    • Cuisine
      French
    • Open for
      Lunch • High tea
    • Ambience
      Traditional

House rules

Hotel de la Cité Carcassonne - MGallery Collection takes special requests – add in the next step!
Check-in
From 4:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
3 - 11 years
Extra bed upon request
Free
12+ years
Extra bed upon request
€ 80 per person, per night

Prices for cribs aren't included in the total price. They'll have to be paid for separately during your stay.

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed. Charges may apply.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print

Must-know information for guests at this property

The hotel is located in the heart of a unique historical monument. Measures taken by the local authorities to preserve its environment include restricting vehicle access during the day. The hotel has a shuttle service and a valet service available for guests.

Guests are advised to contact the hotel before arrival in order to receive up-to-date information concerning access to the medieval citadel.

To facilitate your stay the arrival, take place at our Welcome point: 32 chemin des Ourtets

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel de la Cité Carcassonne - MGallery Collection of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about Hotel de la Cité Carcassonne - MGallery Collection