• City view
  • Garden
  • Pet friendly
  • Swimming pool
  • Free WiFi
  • Bathtub
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping

Get the celebrity treatment with world-class service at Hotel de la Cité & Spa MGallery

Set in Carcassonne's circular walls, Hotel de la Cite Carcassonne - MGallery Collection is set in a Medieval-style chateau. The hotel features gardens and an outdoor pool with views of Saint Nazaire Basilica. Free WiFi and wired internet access is available. Classic or Provencal-style decoration and an iPod docking station feature in all of the guest rooms at Hotel de la Cite. Some rooms have a balcony with views of the city. Homemade pastries are served at breakfast and regional dishes are offered in the brasserie and summer restaurant. Guests can also dine at the Michelin-starred Barbacane restaurant or enjoy a cocktail in the bar. Guests can go wine tasting in the on-site cellar or organize a river cruise at the 24-hour reception. The hotel has a shuttle service and a valet service available for guests using the private car park. Carcassonne Train Station is 1.5 mi from the property. Narbonne is 38 mi away. Parking is available on site for an additional charge. - no ipod docking station in rooms - no brasserie and summer restaurant but an bar in the garden during summer where we can eat tapas with a view on the remparts - no wine tasting in the on-site cellar

Couples in particular like the location – they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

MGallery
Hotel chain/brand
MGallery

Property Highlights

Located in the best-rated area in Carcassonne, this hotel has an excellent location score of 9.8

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Vegetarian, Gluten-free, Buffet

Private parking available


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
and
1 sofa bed
2 twin beds
and
1 king bed
Bedroom :
1 king bed
Living room:
1 sofa bed
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Travel Sustainable Level 1

This property is taking steps towards becoming more sustainable. We’ve worked with experts such as Travalyst and Sustainalize to create the Travel Sustainable program – making it easier for you to experience the world more sustainably.
Guest reviews

Categories:

Staff
9.3
Facilities
8.9
Cleanliness
9.3
Comfort
9.3
Value for money
8.1
Location
9.8
Free WiFi
8.8
Select topics to read reviews:

See what guests loved the most:

  • Mimi
    United States of America United States of America
    View from our terrace was great. Room size was nice. It was very clean. The porter picked us up with our luggage at the car parking and gave us lots of great info about the village with enthusiasm. He loves the village, and he was...
  • Maria
    Chile Chile
    It was extremely well located in a beautiful historical building, and it was very comfortable and nice. Quite an experience!
  • Amanda
    United Kingdom United Kingdom
    From arrival the guest experience was exceptional. We were celebrating our anniversary and intend ti return every year. The room was the ultimate upgrade to a luxurious suite and the meal at the barbican restaurant was very special we enjoyed the...

Hotel area info

Restaurants
3 Restaurants On Site

  • La Barbacane * (étoilé au guide Michelin)
    • Cuisine
      French • Local
    • Open for
      Brunch • Lunch • Dinner
    • Ambience
      Traditional
    • Dietary options
      Vegetarian • Vegan • Gluten-free
  • Chez Christine
    • Cuisine
      French
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Traditional
    • Dietary options
      Vegetarian • Vegan • Gluten-free
  • La Boulangerie
    • Cuisine
      French
    • Open for
      Lunch • High tea
    • Ambience
      Traditional

Amenities of Hotel de la Cité & Spa MGallery
Great facilities! Review score, 8.9

Most popular amenities
  • Outdoor swimming pool
  • Private Parking
  • Spa
  • Free WiFi
  • Family rooms
  • 3 restaurants
  • Non-smoking rooms
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
Bedroom
  • Linens
  • Wardrobe or closet
  • Extra long beds (> 6.5 ft)
Outdoors
  • Sun deck
  • Terrace
  • Garden
Kitchen
  • Cleaning products
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Pets
Pets are allowed. Charges may apply.
Activities
  • Tour or class about local culture
    Additional charge
  • Temporary art galleries
  • Evening entertainment
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available at a location nearby (reservation is not needed) and costs € 30 per day.
  • Electric vehicle charging station
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • 24-hour front desk
Entertainment & Family Services
  • Board games/Puzzles
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Pet bowls
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Heating
  • Soundproof
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Non-smoking rooms
  • Room service
Accessibility
  • Upper floors accessible by elevator
Outdoor swimming pool
Free!
  • Seasonal
  • All ages welcome
  • Pool with view
  • Heated pool
  • Shallow end
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Beach umbrellas
  • Fenced pool
Spa
  • Full-body massage
  • Hand massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Turkish/Steam Bath
    Additional charge
  • Massage
    Additional charge
  • Spa
    Additional charge
Languages Spoken
  • English
  • Spanish
  • French

House rules

Hotel de la Cité & Spa MGallery takes special requests – add in the next step!

Check-in

From 4:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 17 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
3 - 16 years
Extra bed upon request
Free
17+ years
Extra bed upon request
€ 80 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express Cash Hotel de la Cité & Spa MGallery accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

The hotel is in the heart of a unique historic monument. Measures taken by the local authorities to preserve its environment include restricting vehicle access during the day. The hotel has a shuttle service and a valet service available.

Guests are advised to contact the hotel before arrival in order to receive up-to-date information concerning access to the medieval citadel.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel de la Cité & Spa MGallery of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

FAQs about Hotel de la Cité & Spa MGallery

  • Hotel de la Cité & Spa MGallery has 3 restaurants:

    • La Barbacane * (étoilé au guide Michelin)
    • La Boulangerie
    • Chez Christine

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The prices at Hotel de la Cité & Spa MGallery may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Hotel de la Cité & Spa MGallery offers the following activities/services (charges may apply):

    • Spa
    • Massage
    • Turkish/Steam Bath
    • Evening entertainment
    • Tour or class about local culture
    • Beauty services
    • Temporary art galleries
    • Facial treatments
    • Swimming pool
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities
    • Steam room
    • Spa lounge/Relaxation area
    • Spa/Wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Hand massage
    • Full-body massage

  • Check-in at Hotel de la Cité & Spa MGallery is from 4:00 PM, and check-out is until 12:00 PM.

  • Guests staying at Hotel de la Cité & Spa MGallery can enjoy a highly-rated breakfast during their stay (guest review score: 9.1).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Gluten-free
    • Buffet

  • Room options at Hotel de la Cité & Spa MGallery include:

    • Double
    • Suite

  • Hotel de la Cité & Spa MGallery is 0.9 miles from the center of Carcassonne. All distances are measured in straight lines. Actual travel distances may vary.