Get the celebrity treatment with world-class service at Hotel de la Cité & Spa MGallery

Set in Carcassonne's circular walls, Hotel de la Cite Carcassonne - MGallery Collection is set in a Medieval-style chateau. The hotel features gardens and an outdoor pool with views of Saint Nazaire Basilica. Free WiFi and wired internet access is available.

Classic or Provencal-style decoration and an iPod docking station feature in all of the guest rooms at Hotel de la Cite. Some rooms have a balcony with views of the city.

Homemade pastries are served at breakfast and regional dishes are offered in the brasserie and summer restaurant. Guests can also dine at the Michelin-starred Barbacane restaurant or enjoy a cocktail in the bar.

Guests can go wine tasting in the on-site cellar or organize a river cruise at the 24-hour reception. The hotel has a shuttle service and a valet service available for guests using the private car park.

Carcassonne Train Station is 1.5 mi from the property. Narbonne is 38 mi away. Parking is available on site for an additional charge.

- no ipod docking station in rooms
- no brasserie and summer restaurant but an bar in the garden during summer where we can eat tapas with a view on the remparts
- no wine tasting in the on-site cellar

This is our guests' favorite part of Carcassonne, according to independent reviews.

Couples in particular like the location – they rated it 9.8 for a two-person trip.

Hotel de la Cité & Spa MGallery has been welcoming Booking.com guests since Aug 17, 2005
Hotel chain/brand: MGallery

Property Highlights

Located in the best-rated area in Carcassonne, this hotel has an excellent location score of 9.8

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Full English/Irish, Vegetarian, Vegan, Gluten-free, American, Buffet

Private parking available


Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
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4 reasons to choose Hotel de la Cité & Spa MGallery

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Can transfer from hotel be arranged from airport
    We can organise taxi transfers from/to our hotel to Carcassonne airport or Toulouse airport We ask guests to inform in advancae their flight informati..
    Answered on November 24, 2019
  • Is your parking on site and secure please
    Kindly be informed, guests do not get directly with their vehicles to the hotel door. They arrive to our welcoming area outside the Medieval city. We ..
    Answered on November 17, 2020
  • Cost for dog
    Dear Mrs and Mr, It cost 15€ per night per dog. We remain at your entire disposal for any further information or assistance. Best Regards, The Reception
    Answered on October 20, 2019
  • Do you have rooms with two beds instead of a king?
    We do have rooms with twin beds.
    Answered on February 2, 2020
  • Do you have an EV charger (Porsche Taycan)?
    We have Ev charger, only with reservation and subject to availability
    Answered on July 20, 2020
  • Still looking?
Hotel area info *
Guests loved walking around the neighborhood!
Excellent location – show map
Located in the historic old town

Carcassonne’s old town is an impressive medieval citadel overlooking the new town below. Cross the centuries-old Pont Vieux while you pass through mazelike streets leading to a castle and majestic city gates.

1 Restaurant On Site

    La Barbacane * (étoilé au guide Michelin)

    Food: French, Local

    Open for: Brunch, Lunch, Dinner

Amenities of Hotel de la Cité & Spa MGallery
Outdoors
  • Sun deck
  • Terrace
  • Garden
Pets
Pets are allowed. Charges may apply.
Activities
  • Tour or class about local culture Additional charge
  • Temporary art galleries
  • Evening entertainment
Food & Drink
  • Fruit Additional charge
  • Wine/Champagne Additional charge
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available at a location nearby (reservation is not possible) and costs EUR 26 per day.
  • Accessible parking
  • Electric vehicle charging station
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • 24-hour front desk
Entertainment & Family Services
  • Board games/Puzzles
Cleaning Services
  • Daily housekeeping
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Pet bowls
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Non-smoking rooms
  • Room service
Outdoor swimming pool
Free! All pools are free of charge
  • Seasonal
  • Opening times
  • All ages welcome
  • Fenced pool
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Beach umbrellas
  • Heated pool
  • Pool with view
  • Shallow end
Spa
  • Full-body massage Additional charge
  • Hand massage Additional charge
  • Foot massage Additional charge
  • Neck massage Additional charge
  • Back massage Additional charge
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Light therapy
  • Body wrap
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Waxing services
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Turkish/Steam Bath Additional charge
  • Massage Additional charge
  • Spa Additional charge
Languages Spoken
  • English
  • Spanish
  • French
Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel

House rules Hotel de la Cité & Spa MGallery takes special requests – add in the next step!

Check-in

From 4:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 17 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib by request
Free
3 - 16 years
Extra bed by request
Free
17+ years
Extra bed by request
€ 80 per person, per night

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express Hotel de la Cité & Spa MGallery accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

The hotel is in the heart of a unique historic monument. Measures taken by the local authorities to preserve its environment include restricting vehicle access during the day. The hotel has a shuttle service and a valet service available.

Guests are advised to contact the hotel before arrival in order to receive up-to-date information concerning access to the medieval citadel.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Please inform Hotel de la Cité & Spa MGallery of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Piscine extérieure au pied de la Cathédrale: Closed from Mon, Oct 03, 2022 until Sun, May 14, 2023

FAQs about Hotel de la Cité & Spa MGallery

  • From the nearest airport, you can get to Hotel de la Cité & Spa MGallery by:

    • Car 15min
    • Airport shuttle (public) 20min

  • Check-in at Hotel de la Cité & Spa MGallery is from 4:00 PM, and check-out is until 12:00 PM.

  • Hotel de la Cité & Spa MGallery has 1 restaurant:

    • La Barbacane * (étoilé au guide Michelin)

  • The prices at Hotel de la Cité & Spa MGallery may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Hotel de la Cité & Spa MGallery is 0.9 miles from the center of Carcassonne.

  • Room options at Hotel de la Cité & Spa MGallery include:

    • Double
    • Suite

  • Guests staying at Hotel de la Cité & Spa MGallery can enjoy a highly-rated breakfast during their stay (guest review score: 9.1).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • Vegetarian
    • Vegan
    • Gluten-free
    • American
    • Buffet
    • À la carte

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Hotel de la Cité & Spa MGallery offers the following activities/services (charges may apply):

    • Spa
    • Massage
    • Turkish/Steam Bath
    • Evening entertainment
    • Tour or class about local culture
    • Beauty services
    • Temporary art galleries
    • Facial treatments
    • Swimming pool
    • Waxing services
    • Manicure
    • Pedicure
    • Body treatments
    • Body scrub
    • Body wrap
    • Light therapy
    • Spa facilities
    • Steam room
    • Spa lounge/Relaxation area
    • Spa/Wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Hand massage
    • Full-body massage