• Free WiFi
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
  • Safety deposit box
  • Luggage storage
  • Heating
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Get the celebrity treatment with world-class service at The Chester Grosvenor

This award-winning 5-star hotel boasts individually decorated rooms with bathrobes. Guests can relax in the spa's Thermal Suite, complete with herb sauna and steam room. All of the luxurious rooms have their own individual colour scheme, and feature large, comfortable beds. Guests can relax with bathrobes, slippers and luxury toiletries in the bathroom. Rooms also include Sky channels, a DVD player, and free WiFi. With 4 AA Rosettes, The Arkle restaurant offers tasting menu and La Brasserie offers informal cuisine and coffees amongst Parisian decor. A Continental breakfast is served in the morning and a full English option is available at an extra cost. The Spa at The Chester Grosvenor features 5 luxury treatment rooms providing a wide range of relaxing treatments. Guests can also enjoy the steam room, salt grotto, and foot baths. In the centre of Chester, the hotel is less than 5 minutes’ walk from both Chester Cathedral and Grosvenor Park. On one of Chester’s historic shopping streets, the hotel is next to the Grosvenor Shopping Centre. The Spa and Thermal Suite are open Thursday to Monday. There is an additional charge for guests to use the Thermal Suite unless Spa treatments have been booked.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Bespoke Hotels
Hotel chain/brand

Property highlights

Situated in the real heart of Chester, this hotel has an excellent location score of 9.7

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Vegetarian, Vegan, Gluten-free, Breakfast to go

Parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
1 extra-large double bed
1 extra-large double bed
1 double bed
1 extra-large double bed
1 large double bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews

Categories:

Staff
9.4
Facilities
8.8
Cleanliness
9.2
Comfort
9.3
Value for money
8.1
Location
9.7
Free WiFi
8.9
Select topics to read reviews:

See what guests loved the most:

  • Sally
    United Kingdom United Kingdom
    Absolutely amazing I booked this trip for my dads birthday he enjoyed every minute
  • Adam
    United Kingdom United Kingdom
    The room was extremely comfortable and the staff were excellent
  • Traveler
    Slovakia Slovakia
    Excellent central location and the direct entrance from parking was pleasant as well. Staff were all nice and accommodating. Check-in and checkout were both quick. Rooms were clean and quite comfortable, enjoyed the complimentary tea and biscuits...

Hotel surroundings

Restaurants
2 restaurants on site

  • Arkle
    • Cuisine
      British
    • Open for
      Dinner
    • Dietary options
      Vegetarian • Vegan • Gluten-free
  • La Brasserie
    • Open for
      Breakfast • Lunch • Dinner

Facilities of The Chester Grosvenor
Great facilities! Review score, 8.8

Most popular facilities
  • Parking on site
  • Spa and wellness centre
  • Free WiFi
  • 2 restaurants
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
  • 24-hour front desk
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Room Amenities
  • Clothes rack
Living Area
  • Seating Area
  • Desk
Media & Technology
  • Cable channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is possible on site (reservation is not needed) and costs £10 per day.
    Reception services
    • Invoice provided
    • Concierge service
    • Luggage storage
    • Currency exchange
    • Express check-in/check-out
    • 24-hour front desk
    Cleaning services
    • Daily housekeeping
    • Trouser press
    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    Business facilities
    • Fax/photocopying
    • Meeting/banquet facilities
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Key card access
    • 24-hour security
    • Safety deposit box
    General
    • Air conditioning
    • Non-smoking throughout
    • Wake-up service
    • Tile/marble floor
    • Heating
    • Packed lunches
    • Carpeted
    • Lift
    • Ironing facilities
    • Facilities for disabled guests
    • Pants press
    • Non-smoking rooms
    • Iron
    • Room service
    Accessibility
    • Upper floors accessible by elevator
    Wellness
    • Full body massage
    • Hand massage
    • Head massage
    • Foot massage
    • Neck massage
    • Back massage
    • Massage
      Additional charge
    • Spa and wellness centre
      Additional charge
    Languages spoken
    • English
    • Spanish
    • French
    • Italian
    • Polish

    House rules

    The Chester Grosvenor takes special requests - add in the next step!

    Check-in

    From 15:00

    Guests are required to show a photo identification and credit card upon check-in

    Check-out

    Until 11:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children of any age are welcome.

    Children 11 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

    There are no extra beds available at this property.

    All cots are subject to availability.

    Age restriction

    The minimum age for check-in is 18

    Pets

    Pets are not allowed.

    Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

    Maestro Mastercard Visa American Express Cash The Chester Grosvenor accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    Arkle is open Wednesday to Saturday inclusive.

    Please note that the hotel will pre-authorise your credit or debit card up to the value of your booking plus GBP 200 for any extras taken. Mastercard debit cards, Maestro or Visa Electron cannot be pre-authorised.

    Please note that the thermal suite in the spa is available to the guests for an extra charge of GBP 35 per room, for the duration of your stay.

    Please note that payment must be from the original card used to make the booking.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Guests under the age of 18 can only check in with a parent or official guardian.

    In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    FAQs about The Chester Grosvenor

    • The Chester Grosvenor offers the following activities / services (charges may apply):

      • Spa and wellness centre
      • Massage
      • Foot massage
      • Back massage
      • Hand massage
      • Neck massage
      • Head massage
      • Full body massage

    • The prices at The Chester Grosvenor may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Check-in at The Chester Grosvenor is from 15:00, and check-out is until 11:00.

    • Guests staying at The Chester Grosvenor can enjoy a highly-rated breakfast during their stay (guest review score: 8.1).

      Breakfast option(s) include:

      • Continental
      • Vegetarian
      • Vegan
      • Gluten-free
      • Breakfast to go

    • Room options at The Chester Grosvenor include:

      • Double
      • Suite

    • The Chester Grosvenor is 200 yards from the centre of Chester. All distances are measured in straight lines. Actual travel distances may vary.

    • The Chester Grosvenor has 2 restaurants:

      • Arkle
      • La Brasserie