Stay in the heart of Chester Excellent location - show map

This award-winning 5-star hotel boasts individually decorated rooms with bathrobes and Bose CD players. Guests can relax in the spa's Thermal Suite, complete with herb sauna and steam room.

All of the luxurious rooms have their own individual colour scheme, and feature large, comfortable beds. Guests can relax with bathrobes, slippers and luxury toiletries in the bathroom. Rooms also include Sky channels, a DVD player, and free WiFi.

With 4 AA Rosettes, The Arkle restaurant offers tasting menu and La Brasserie offers informal cuisine and coffees amongst Parisian decor. A Continental breakfast is served in the morning and a full English option is available at an extra cost.

The Spa at The Chester Grosvenor features 5 luxury treatment rooms providing a wide range of relaxing treatments. Guests can also enjoy the steam room, salt grotto, and foot baths.

In the centre of Chester, the hotel is less than 5 minutes’ walk from both Chester Cathedral and Grosvenor Park. On one of Chester’s historic shopping streets, the hotel is next to the Grosvenor Shopping Centre.

This is our guests' favourite part of Chester, according to independent reviews.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

The Chester Grosvenor has been welcoming guests since 6 Aug 2005.
Hotel chain/brand: Bespoke Hotels

Currency exchange: Need local currency? This property offers currency exchange on site.

Property highlights

Situated in the real heart of Chester, this hotel has an excellent location score of 9.7

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info


Parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Select dates to see this property's availability and prices

Room type
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4 reasons to choose The Chester Grosvenor

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speak English
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Where is parking?
    Please see below some directions that may help to access the front of the hotel if you have pre-booked valet parking; Follow signs for Eastgate and Fo...
    Answered on 17 October 2019
  • Hi I am booking this executive room for my parents and they require a shower is this possible thank you .. Mo Walker
    Good Evening, Thank you for getting in touch. A majority of our rooms have a bath with an overhead shower, however, we do have a select number of cla...
    Answered on 2 December 2019
  • Do you have parking atThe hotel
    The Chester Grosvenor Shopping centre multi storey carpark is adjacent to the hotel. The hotel can be accessed directly from the 2nd floor of the car ...
    Answered on 2 August 2019
  • hi can you let me know when your reopening please, this will be our 3rd time trying to stay with you 🤞🤞
    We are hopeful of opening after 17th May
    Answered on 24 February 2021
  • Hi do you have any rooms where we can bring 2 small very well behaved dogs? Thank you x
    Good Morning. Unfortunately we do not accept dogs within the hotel apart from service dogs. Thank you.
    Answered on 18 December 2020
  • Still looking?
Hotel surroundings *
Guests loved walking around the neighbourhood!
Excellent location - show map
2 restaurants on site


    Cuisine: British

    Open for: Dinner

    La Brasserie

Facilities of The Chester Grosvenor
Food & Drink
  • Coffee house on site
  • Wine/champagne Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
WiFi is available in all areas and is free of charge.
Public parking is possible on site (reservation is not needed) and costs GBP 10 per day.
Reception services
  • Invoice provided
  • Concierge service
  • Luggage storage
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Trouser press
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business facilities
  • Fax/photocopying
  • Meeting/banquet facilities
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safety deposit box
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Packed lunches
  • Lift
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Wellness facilities
  • Full body massage Additional charge
  • Hand massage Additional charge
  • Head massage Additional charge
  • Foot massage Additional charge
  • Neck massage Additional charge
  • Back massage Additional charge
  • Massage Additional charge
  • Spa and wellness centre Additional charge
Languages spoken
  • English
  • French
  • Italian
  • Polish
Sustainable initiatives
This property has taken steps to provide more sustainable and environmentally friendly travel

House rules The Chester Grosvenor takes special requests - add in the next step!


From 15:00 hours

Guests are required to show a photo identification and credit card upon check-in


Until 11:00 hours


Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children aged 11 years and above are considered adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

There is no capacity for cots at this property.

There is no capacity for extra beds at this property.

Age restriction

The minimum age for check-in is 18


Pets are not allowed.


When booking more than 5 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa American Express The Chester Grosvenor accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Guests receive a 10% discount when dining in La Brasserie.

The hotel's main restaurant, Arkle Restaurant at The Chester Grosvenor, is closed on Sundays and Mondays.

Please note that the hotel will pre-authorise your credit or debit card up to the value of your booking plus GBP 200 for any extras taken. Mastercard debit cards, Maestro or Visa Electron cannot be pre-authorised.

Please note that the thermal suite in the spa is available to the guests for an extra charge of GBP 35 per room, for the duration of your stay.

Please note that payment must be from the original card used to make the booking.

Please note that the Thermal Suite facilities are temporarily unavailable.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Spa/wellness centre is closed from Mon 15 Aug 2022 until Thu 18 Aug 2022

FAQs about The Chester Grosvenor

  • The Chester Grosvenor has 2 restaurants:

    • La Brasserie
    • Arkle

  • Check-in at The Chester Grosvenor is from 15:00, and check-out is until 11:00.

  • Room options at The Chester Grosvenor include:

    • Double
    • Suite

  • Guests staying at The Chester Grosvenor can enjoy a highly-rated breakfast during their stay (guest review score: 8.1).

    Breakfast option(s) include:

    • Continental

  • The prices at The Chester Grosvenor may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • The Chester Grosvenor offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Massage
    • Foot massage
    • Back massage
    • Hand massage
    • Neck massage
    • Head massage
    • Full body massage

  • The Chester Grosvenor is 200 yards from the centre of Chester.