Good Hotel London

Western Gateway, Newham, London, E16 1FA, United Kingdom – Great location - show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
7.8
Good
2,341 reviews

We were looking for a relatively cheap (for London!) place to stay for our weekend trip and found it here! Close to a DLR station (Royal Victoria),so fairly easy to get into central London. The room was small but excellently designed. Staff very friendly and helpful, and we love the charitable ethos behind the company. Happy to recommend.

David United Kingdom

Room is small but quite okay for a single person. Location is excellent, very near to Excel and good access to public transport Bed was so comfy and the lake view was superb! a cruise-like experience! The breakfast was also perfect at the waterview cafe!

Kouzehgar Australia

The location was .5 miles from the Elizabeth lin and underground station. It had a lot of food options and store within walking distance. I felt safe walking around by myself. The staff was great! Overall I would visit again.

Christine United States

Courteous staff, great views of docklands , comfortable bed. Perfect for access to cable car to O2

Karen United Kingdom

The staff were great and we loved the whole ethos of the hotel

Helen United Kingdom

Hotel in nice area and is a great location for accessing central London and the O2 via the cable cars next door! There is parking nearby, we paid £25 for 24 hour stay. Nazz on reception was superb when checking in and all staff were friendly. Whilst room was compact, it was clean and contained all basic requirements including decent shower and air con. Good view of the river and immediate vicinity from our room.

Jenny United Kingdom

What a little gem this place is, perfect location and the roof top bar was stunning and relaxed, the staff went above and beyond for us , it was our anniversary and they put balloons and prosecco in the room for us along with a lovely message, we will definatly be back and will recommend to all our friends, also the cable car is literally next door so perfect to get to the o2 x

Leanne United Kingdom

location was amazing, bed was super comfortable, room was nice and quiet, wifi was strong and stable, staff were lovely.

Nicki United Kingdom

First class location and staff could not have been better.

David United Kingdom

Great location to travel into Excel, lots of good food in the area. The staff were exceptional and friendly, always quick to help and sort anything out for us!

Rebecca United Kingdom
7.8
Good
2,341 reviews
  • What guests loved the most:
  • “We were looking for a relatively cheap (for London!) place to stay for our weekend trip and found it here! Close to a DLR station (Royal Victoria),so fairly easy to get into central London.”
    David David United Kingdom United Kingdom
  • “Room is small but quite okay for a single person. Location is excellent, very near to Excel and good access to public transport Bed was so comfy and the lake view was superb! a cruise-like experience!...”
    Kouzehgar Kouzehgar Australia Australia
  • “The location was .5 miles from the Elizabeth lin and underground station. It had a lot of food options and store within walking distance. I felt safe walking around by myself. The staff was great!”
    Christine Christine United States United States
  • “Courteous staff, great views of docklands , comfortable bed. Perfect for access to cable car to O2”
    Karen Karen United Kingdom United Kingdom
  • “The staff were great and we loved the whole ethos of the hotel”
    Helen Helen United Kingdom United Kingdom
  • “Hotel in nice area and is a great location for accessing central London and the O2 via the cable cars next door! There is parking nearby, we paid £25 for 24 hour stay.”
    Jenny Jenny United Kingdom United Kingdom
  • “What a little gem this place is, perfect location and the roof top bar was stunning and relaxed, the staff went above and beyond for us , it was our anniversary and they put balloons and prosecco in...”
    Leanne Leanne United Kingdom United Kingdom
  • “location was amazing, bed was super comfortable, room was nice and quiet, wifi was strong and stable, staff were lovely.”
    Nicki Nicki United Kingdom United Kingdom
  • “First class location and staff could not have been better.”
    David David United Kingdom United Kingdom
  • “Great location to travel into Excel, lots of good food in the area. The staff were exceptional and friendly, always quick to help and sort anything out for us!”
    Rebecca Rebecca United Kingdom United Kingdom

Categories:

  • Staff9.0
  • Facilities7.8
  • Cleanliness8.3
  • Comfort8.3
  • Value for money7.6
  • Location8.8
  • Free WiFi8.2
7.8
Good
2,341 reviews
Categories:
Staff
9.0
Facilities
7.8
Cleanliness
8.3
Comfort
8.3
Value for money
7.6
Location
8.8
Free WiFi
8.2
Filters

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Good Hotel London is a profit for non-profit floating hotel with a waterfront location and rooftop terrace offering panoramic views. It is located within a 10-minute walk from the ExCeL Convention Centre and 1.8 miles from London City Airport and Canary Wharf.

All rooms offer modern decor, with both custom-made and design furniture. The rooms offer water or city views, en suite bathrooms with showers, fluffy down pillows, in-room safes, tea making facilities, work desks and free WiFi. But, there are for the actual time no TVs in our rooms.

Guests are welcome to use the shared guest lounge, which offers the opportunity to meet and interact with other guests.

Locally sourced food and drinks are served all day in The Living Room. The on-site coffee corner serves crafted espresso drinks and a variety of healthy refreshments to stay or takeaway. The Rooftop terrace is an open-air bar overlooking the city of London and river Thames (weather permitting).

There is 24-hour front desk and concierge services.

Good Hotel is a social business initiative which re-invests all their profits to train long-term unemployed local people in London and educate disadvantaged children in Guatemala. By staying at Good Hotel, you are helping the local community to maintain these programs.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Good Hotel London has been welcoming Booking.com guests since 8 Nov 2016.

Show me more
Most popular facilities
Free WiFi
Family rooms
Non-smoking rooms
Restaurant
Facilities for disabled guests
24-hour front desk
Terrace
Lift
Tea/coffee maker in all rooms

Property highlights

Top location: Highly rated by recent guests (8.8)

Breakfast info

Continental, Vegetarian, Buffet

Saved to 24477 lists

Availability

Select dates to see this property's availability and prices

Room type
Sleeps
 
1 double bed
1 double bed
1 large double bed
1 extra-large double bed
2 single beds
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Guest reviews
Categories:
Staff
9.0
Facilities
7.8
Cleanliness
8.3
Comfort
8.3
Value for money
7.6
Location
8.8
Free WiFi
8.2
Select topics to read reviews:

See what guests loved the most:

  • David
    United KingdomUnited Kingdom
    “We were looking for a relatively cheap (for London!) place to stay for our weekend trip and found it here! Close to a DLR station (Royal Victoria),so fairly easy to get into central London. The room was small but excellently designed. Staff...”
  • Kouzehgar
    AustraliaAustralia
    “Room is small but quite okay for a single person. Location is excellent, very near to Excel and good access to public transport Bed was so comfy and the lake view was superb! a cruise-like experience! The breakfast was also perfect at the...”
  • C
    Christine
    United StatesUnited States
    “The location was .5 miles from the Elizabeth lin and underground station. It had a lot of food options and store within walking distance. I felt safe walking around by myself. The staff was great! Overall I would visit again.”
  • Karen
    United KingdomUnited Kingdom
    “Courteous staff, great views of docklands , comfortable bed. Perfect for access to cable car to O2”
  • Helen
    United KingdomUnited Kingdom
    “The staff were great and we loved the whole ethos of the hotel”
  • Jenny
    United KingdomUnited Kingdom
    “Hotel in nice area and is a great location for accessing central London and the O2 via the cable cars next door! There is parking nearby, we paid £25 for 24 hour stay. Nazz on reception was superb when checking in and all staff were friendly....”
  • Leanne
    United KingdomUnited Kingdom
    “What a little gem this place is, perfect location and the roof top bar was stunning and relaxed, the staff went above and beyond for us , it was our anniversary and they put balloons and prosecco in the room for us along with a lovely message, we...”
  • Nicki
    United KingdomUnited Kingdom
    “location was amazing, bed was super comfortable, room was nice and quiet, wifi was strong and stable, staff were lovely.”
  • David
    United KingdomUnited Kingdom
    “First class location and staff could not have been better.”
  • Rebecca
    United KingdomUnited Kingdom
    “Great location to travel into Excel, lots of good food in the area. The staff were exceptional and friendly, always quick to help and sort anything out for us!”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • I will arrive in London at 10am and the check in is at 3pm, can I still leave my bags at the hotel before the check in ?
    Hi there, Yes, we can arrange this free of charge. Thank you The Good Team
    Answered on 3 July 2019
  • How do I get from the room to the o2 and how long does it take?
    HI We are only 10 mins from O2 if you take the cable car which is next to us , after landing, you may walk few minutes from the cable car station to O2.
    Answered on 21 November 2019
  • What is parking situation?
    Hi, Few minutes walk to Crowne Plaza London Docklands parking is available at a charge of £5.00 per hour for up to 4 hours and £20.00 for 24hrs. Parki..
    Answered on 27 February 2020
  • hi how far is the eurostar train (we have no car please provide details how we could get there) thanks
    The journey will be around 35/40 minutes from the hotel, using the Train. We would recommend downloading the CityMapper app on your phone, which will ..
    Answered on 22 July 2022
  • is is near to London excel? also what to you class a adult proce for child
    Hi,, We are 5 mins walk to ExCeL London. Room rates show are per room. Please contact us should you have more questions. Good Team Hello.london@goodhotel.co
    Answered on 8 June 2021
  • Still looking?
Hotel surroundings *
Restaurants
1 restaurant on site
  • The Living Room
    • Cuisine
      European
    • Open for
      Breakfast • Dinner
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegetarian
Facilities of Good Hotel London
Most popular facilities
Free WiFi
Family rooms
Non-smoking rooms
Restaurant
Facilities for disabled guests
24-hour front desk
Terrace
Lift
Tea/coffee maker in all rooms
Bathroom
  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Shower
Bedroom
  • Linen
Outdoors
  • Sun terrace
  • Terrace
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
Activities
  • Happy hour
    Additional charge
Living Area
  • Desk
Food & Drink
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Reception services
  • Invoice provided
  • Concierge service
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Board games/puzzles
Cleaning services
  • Daily housekeeping
  • Ironing service
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Safety deposit box
General
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Laptop safe
  • Carpeted
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Accessibility
  • Upper floors accessible by elevator
Languages spoken
  • English
  • Spanish
  • French
  • Italian
  • Portuguese
Sustainable initiatives
This property has taken steps to provide more sustainable and environmentally friendly travel

House rules

Good Hotel London takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of GBP 30 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Children and beds

Child policies

Children of any age are welcome.

Children aged 18 years and above are considered adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Extra bed upon request
£25 per child, per night
Cot upon request
Free
4+ years
Extra bed upon request
£25 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 8 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express Cash is not accepted Good Hotel London accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

When booking more than 8 rooms, different policies and additional supplements may apply.

Smoking is strictly not permitted inside the hotel, including the guest rooms. If guests are found smoking or vaping on the premises they will be fined GBP 200.

Please note twin beds are on upon request only and subject to availability.

For all prepaid bookings, the same credit card must be presented at the time of check in along with ID to complete the payment procedure.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Please note rooftop terrace availability is subject to daily weather conditions and may be subject to change without notice. Please contact the hotel on the day for availability. The rooftop terrace opens from spring to summer.

The hotel reserves the right to temporarily hold an amount until departure (instead of prior to arrival)

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of GBP 30 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Good Hotel London

  • Room options at Good Hotel London include:

    • Double
    • Suite
    • Twin

  • Check-in at Good Hotel London is from 15:00, and check-out is until 11:00.

  • Good Hotel London offers the following activities / services (charges may apply):

    • Happy hour

  • The prices at Good Hotel London may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Guests staying at Good Hotel London can enjoy a highly-rated breakfast during their stay (guest review score: 7.2).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Buffet

  • Good Hotel London has 1 restaurant:

    • The Living Room

  • Good Hotel London is 6.2 miles from the centre of London.