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  6. Good Hotel London (Hotel) (UK) deals

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  • Guest reviews (3,431)

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Hotel Good Hotel London

4-star hotel
Good Hotel London

This neighbourhood is a great choice for travellers interested in entertainment, tourist attractions and monuments – Check location Western Gateway, Newham, London, E16 1FA, United Kingdom – This neighbourhood is a great choice for travellers interested in entertainment, tourist attractions and monuments – Check location Great location - show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
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Good Hotel London

Lock in a great price for Good Hotel London - rated 8.3 by recent guests.

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Guests staying at Good Hotel London
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Guests staying at Good Hotel London

ExCeL Exhibition Centre: only 6 minutes away! (500 yards on foot)

Lock in a great price for Good Hotel London - rated 8.3 by recent guests.

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8.3
Very good
3,431 reviews
  • Facilities

    7.8

  • Cleanliness

    8.5

  • Comfort

    8.0

  • Value for money

    8.0

  • Location

    8.5

  • Total

    8.3

  • Free WiFi

    8.2

The social support that Good Hotel offers to local communities.

Kevan United Kingdom

Clean, welcoming and friendly. Perfect location for the O2 and for exploring London. Away from the bustle of the city makes it an ideal rest from the miles of walking and exploring.

Jo United Kingdom

Big comfy bed room nice and cosy good view of docks.

Neil United Kingdom

Conveniently located and very good value for money

Terry United Kingdom

The bed had a dip in the middle , but other than that the room was clean and fresh and staff helpfull

Donna United Kingdom

A great vibe in this unique hotel. Breakfast was a huge bonus.

Paul United Kingdom

I liked the staff, the decor, the bed, the price. I thought it was clever how the door alerted you if you opened it, leaving the key card inside, so you don't lock yourself out.

Ayla United Kingdom

The location was great for the Emirates cable car. The breakfast was superb, very fresh and a great choice, and it was really lovely being located on the water.

Veronica United Kingdom

Friendliness off staff and swift action when there was a problem so thank you. Also the breakfast was amazing, fresh and tasty with lot's of options. Didn't realise that by staying here we were giving back to the local community which was a nice & welcome suprise.

Annaa United Kingdom

Great location for the O2 and good to be supporting charity as well

Kirsten United Kingdom

Staff

8.8
Highly rated for:
Great check-in experience
Highly rated for:
Great check-in experience
Highly rated for:
Great check-in experience
Highly rated for:
Great check-in experience
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Good Hotel London 4-star hotel

8.3
Very good
3,431 reviews
  • 8.8

    Staff

  • Highly rated for:
    Great check-in experience
  • Highly rated for:
    Great check-in experience
  • Highly rated for:
    Great check-in experience
  • Highly rated for:
    Great check-in experience
  • What guests loved the most:
  • “The social support that Good Hotel offers to local communities.”
    Kevan Kevan United Kingdom United Kingdom
  • “Clean, welcoming and friendly. Perfect location for the O2 and for exploring London. Away from the bustle of the city makes it an ideal rest from the miles of walking and exploring.”
    Jo Jo United Kingdom United Kingdom
  • “Big comfy bed room nice and cosy good view of docks.”
    Neil Neil United Kingdom United Kingdom
  • “Conveniently located and very good value for money”
    Terry Terry United Kingdom United Kingdom
  • “The bed had a dip in the middle , but other than that the room was clean and fresh and staff helpfull”
    Donna Donna United Kingdom United Kingdom
  • “A great vibe in this unique hotel. Breakfast was a huge bonus.”
    Paul Paul United Kingdom United Kingdom
  • “I liked the staff, the decor, the bed, the price. I thought it was clever how the door alerted you if you opened it, leaving the key card inside, so you don't lock yourself out.”
    Ayla Ayla United Kingdom United Kingdom
  • “The location was great for the Emirates cable car. The breakfast was superb, very fresh and a great choice, and it was really lovely being located on the water.”
    Veronica Veronica United Kingdom United Kingdom
  • “Friendliness off staff and swift action when there was a problem so thank you. Also the breakfast was amazing, fresh and tasty with lot's of options.”
    Annaa Annaa United Kingdom United Kingdom
  • “Great location for the O2 and good to be supporting charity as well”
    Kirsten Kirsten United Kingdom United Kingdom

Good Hotel London is a profit for non-profit floating hotel with a waterfront location and rooftop terrace offering panoramic views. It is located within a 10-minute walk from the ExCeL Convention Centre and 1.8 miles from London City Airport and Canary Wharf.

All rooms offer modern decor, with both custom-made and design furniture. The rooms offer water or city views, en suite bathrooms with showers, fluffy down pillows, in-room safes, tea making facilities, work desks and free WiFi.

Guests are welcome to use the shared guest lounge, which offers the opportunity to meet and interact with other guests.

Locally sourced food and drinks are served all day in The Living Room. The on-site coffee corner serves crafted espresso drinks and a variety of healthy refreshments to stay or takeaway. The Rooftop terrace is an open-air cafe overlooking the city of London and river Thames (weather permitting).

There is 24-hour front desk and concierge services.

Good Hotel is a social business initiative which re-invests all their profits to train long-term unemployed local people in London and educate disadvantaged children in Guatemala. By staying at Good Hotel, you are helping the local community to maintain these programs.

Newham is a great choice for travellers interested in entertainment, tourist attractions and monuments.

Couples particularly like the location — they rated it 8.5 for a two-person trip.

We speak your language!

Good Hotel London has been welcoming Booking.com guests since 8 Nov 2016.

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Brilliant!

Most popular facilities

Free WiFi
Family rooms
Non-smoking rooms
Restaurant
Facilities for disabled guests
24-hour front desk
Bar

Guests love...

녡 “friendly staff”
252 related reviews

녡 “comfy bed”
125 related reviews

녡 “perfect location”
105 related reviews

낍 Top location: Highly rated by recent guests (8.5)

Breakfast info

Continental, Buffet

Good coffee!

뀄 Free WiFi
Guests consistently rate the WiFi as excellent

Saved to 10917 lists

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Availability

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Max adults: 2
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  • 1 double bed
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Max adults: 2
Double Room with River View
  • 1 double bed
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Max adults: 2
Deluxe Double Room with River View
  • 1 large double bed
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Max adults: 2
Junior Suite with River View
  • 1 large double bed
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Just booked in London 20 properties like Good Hotel London were just booked in the last 15 minutes on our site

Hotel surroundings

– This neighbourhood is a great choice for travellers interested in entertainment, tourist attractions and monuments – Check location Great location - show map Guests loved walking around the neighbourhood!

Closest landmarks *

  • Canning Town
    0.7 miles
  • O2 Arena
    0.9 miles
  • North Greenwich
    0.9 miles
  • Brick Lane Music Hall
    1.1 miles
  • Silvertown
    1.2 miles
  • West Ham
    1.6 miles
  • Plaistow
    1.6 miles
  • The Valley
    1.7 miles
  • Canary Wharf Underground Station
    1.7 miles
  • Docklands
    1.8 miles

Restaurants and markets *

  • Top1forever Restaurant
    0 miles
  • Tesco Express Supermarket
    0 miles

Natural beauty *

  • Emirates Airline Ski lift
    0 miles

Closest airports *

  • London City Airport
    1.3 miles
  • London Heathrow Airport
    20.5 miles
  • London Gatwick Airport
    25.5 miles

Most popular landmarks *

  • Stratford City Westfield
    2.5 miles
  • Stratford Tube Station
    2.5 miles
  • Tower of London
    4.1 miles
  • London Eye
    6 miles
  • Big Ben
    6.2 miles
  • Houses of Parliament
    6.2 miles
  • Trafalgar Square
    6.4 miles
  • Piccadilly Circus
    6.6 miles
  • Buckingham Palace
    7 miles
  • intu Lakeside Shopping Centre
    11.4 miles
*
All distances are measured in straight lines. Actual travel distances may vary.

What travellers love about this location

“Amazing location for o2 just across the river on cable cars.. amazing staff very helpful.. very comfortable beds and pillows.. rooms basic but clean and relaxin...”

Jaimi Cyprus
10

“What a lovely stay we had. The staff were so helpful and friendly. The hotel itself it’s beautiful and has such a cool vibe, had a hostel feel with the communal...”

Katy United Kingdom
10

“Everything. From the charity side supporting kids education to local sourcing and training for long term unemployed. Service is outstanding, will come back for ...”

Francesco Germany
10

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Brilliant!
1 restaurant on site
  • The Living Room

    Menu: À la carte

4 reasons to choose Good Hotel London

Why book with us

Prices you can't beat!

Manage your bookings online

They speak 5 languages

Booking is safe

Facilities of Good Hotel London

Most popular facilities

Free WiFi
Family rooms
Non-smoking rooms
Restaurant
Facilities for disabled guests
24-hour front desk
Bar
Outdoors
  • Terrace
Pets
  • Pets are not allowed.

Activities
  • Happy hour Additional charge
Food & Drink
  • Kid meals Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Bar
  • Restaurant
  • Good coffee!
Internet
  • Free! WiFi is available in all areas and is free of charge.

Parking
  • No parking available.

Reception services
  • Concierge service
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Board games/puzzles
Cleaning services
  • Daily housekeeping
  • Ironing service
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business facilities
  • Meeting/banquet facilities Additional charge
General
  • Shared lounge/TV area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Gift shop
  • Safety deposit box
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Languages spoken
  • English
  • Spanish
  • French
  • Italian
  • Portuguese

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Brilliant!

House rules Good Hotel London takes special requests - add in the next step!

Check-in

From 15:00 hours

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 11:00 hours

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

There is no capacity for cots at this property.

There is no capacity for extra beds at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 8 rooms, different policies and additional supplements may apply.

Cards accepted at this hotel

American Express Visa Mastercard Maestro Good Hotel London accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Good Hotel London accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note rooftop terrace availability is subject to daily weather conditions and may be subject to change without notice. Please contact the hotel on the day for availability

When booking more than 8 rooms, different policies and additional supplements may apply.

Smoking is strictly not permitted inside the hotel, including the guest rooms. If guests are found smoking on the premises they will be fined GBP 200.

Please note twin beds are on upon request only and subject to availability. The Deluxe Room can have a king-size bed only.

For all prepaid bookings, the same credit card must be presented at the time of check in along with ID to complete the payment procedure.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Good Hotel London

  • Room options at Good Hotel London include:

    • Double
    • Suite

  • Check-in at Good Hotel London is from 15:00, and check-out is until 11:00.

  • Good Hotel London has 1 restaurants:

    • The Living Room

  • Guests staying at Good Hotel London can enjoy a highly-rated breakfast during their stay (guest review score: 7.7).

    Breakfast option(s) include:

    • Continental
    • Buffet

  • From the nearest airport, you can get to Good Hotel London by:

    • Taxi 10 minutes

  • Good Hotel London offers the following activities / services (charges may apply):

    • Happy hour

  • The prices at Good Hotel London may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • In total, there are 148 rooms at Good Hotel London.

    Find out more about the rooms and availability by entering your dates.

100% verified reviews · Real guests. Real stays. Real opinions.

8.3 Very good 3,431 reviews
  • Superb: 9+

    1414

  • Good: 7 – 9

    1431

  • Okay: 5 – 7

    445

  • Poor: 3 – 5

    116

  • Very poor: 1 – 3

    25

  • Staff8.8
  • Facilities7.8
  • Cleanliness8.5
  • Comfort8.0
  • Value for money8.0
  • Location8.5
  • Free WiFi8.2

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    How to get to Good Hotel London from London City Airport
    • Taxi
      10 minutes
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    Questions you may have

    Find quick answers or ask a question to the property

    • Please give all the staff a big great Thank you a great place to stay brilliant, all the best Johnnie and Gillian 140.

      Thank you very much for your message. Its a great pleasure to see happy guests! We look foward to seeing you! Regards, Jan

    • I will arrive in London at 10am and the check in is at 3pm, can I still leave my bags at the hotel before the check in ?

      Hi there, Yes, we can arrange this free of charge. Thank you The Good Team

      Asked about: Double Room

    • Where would I park ?

      A public parking at walking distance

    • Is it walking distance to 02 and is there parking please

      7-min cable card ride to O2, a public parking at walking distance

    • Are there any tea making facilities in the room. Is parking available?

      Yes, a kettle with tea bags and instant coffee

    • Is there an iron in the room

      We have an ironing room which is 24/7.

      Asked about: Junior Suite with River View

    • Is the cable car to the 02 at all times ?

      Hi, Please see below : tfl.gov.uk Opening hours Day Time Monday to Thursday 07:00-21:00 Friday 07:00-23:00 Saturday 08:00-23:00 Sunday and Bank Holidays 09:00-21:00 Regards, Jan

    • How do I get from the room to the o2 and how long does it take?

      HI We are only 10 mins from O2 if you take the cable car which is next to us , after landing, you may walk few minutes from the cable car station to O2.

      Asked about: Double Room

    • What is the nearest tube / DLR station and how far walk is it please?

      DLR station Royal Victoria 2 mins on foot

    • Is there a tv on the room

      No TV in our property, free wifi throughout though.

      Asked about: Double Room with River View

    • Is it wheel chair friendly

      For wheelchair users, please book the Junior Suite with Water View 30 SqM, and an adaptable bathroom .

      Asked about: Double Room

    • Is there a tv in the room

      No TV, we are connected to the world through Wifi.

    • Is there any bath tube ?

      Shower only

      Asked about: Double Room

    Thanks! You will receive an email as soon as the property has answered your question.

    The property usually replies within a few days

    Your question will be published on Booking.com once it has been approved and answered by our partner. Please don’t include inappropriate content, click here to read our guidelines.
    8.3
    Very good
    3,431 reviews

    What guests loved the most:

    “The social support that Good Hotel offers to local communities.”

    Kevan United Kingdom

    “Clean, welcoming and friendly. Perfect location for the O2 and for exploring London. Away from the bustle of the city makes it an ideal rest from the miles of walking and exploring.”

    Jo United Kingdom

    “Big comfy bed room nice and cosy good view of docks.”

    Neil United Kingdom

    “Conveniently located and very good value for money”

    Terry United Kingdom

    “The bed had a dip in the middle , but other than that the room was clean and fresh and staff helpfull”

    Donna United Kingdom

    “A great vibe in this unique hotel. Breakfast was a huge bonus.”

    Paul United Kingdom

    “I liked the staff, the decor, the bed, the price. I thought it was clever how the door alerted you if you opened it, leaving the key card inside, so you don't lock yourself out.”

    Ayla United Kingdom

    “The location was great for the Emirates cable car. The breakfast was superb, very fresh and a great choice, and it was really lovely being located on the water.”

    Veronica United Kingdom

    “Friendliness off staff and swift action when there was a problem so thank you. Also the breakfast was amazing, fresh and tasty with lot's of options. Didn't realise that by staying here we were giving back to the local community which was a nice & welcome suprise.”

    Annaa United Kingdom

    “Great location for the O2 and good to be supporting charity as well ”

    Kirsten United Kingdom
    1 2

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    See all guest reviews for Good Hotel London

    Newest reviews for Good Hotel London

    • Reviewed: 12 December 2019

      Chris

      United Kingdom
      1 helpful vote
      4.6
      Disappointing
      • • Leisure trip
      • • Couple
      • • Stayed 1 night
      • • Submitted via mobile

      The money issues at book in, having taken payment before we arrived but then took a further 15 pounds against room purchases and told us if not used we would get it back possibly in 15 days. I did not want to pay it, intended not to buy anything from the room and objected that they keep our money for that time. It turns out there was nothing in the room to be able to purchase and only basic tea/coffee and a cup. The room heating was all or nothing, the windows were drafty, the toilet/shower arrangement odd and the toilet/shower floor dirty. Breakfast was okay and gluten free catered for unfortunately to served before 7 which is odd for a hotel inLondon serving the business district. Not our best experience, sadly.

      Convenient for O2 and central London.

      Stayed in December 2019

    • Reviewed: 11 December 2019

      Kevan

      United Kingdom
      1 helpful vote
      8.0
      “Good value”
      • • Business trip
      • • Couple
      • • Stayed 1 night
      • • Submitted via mobile

      Only problem was no toilet paper in the room - which I discovered at 3am in the morning.

      The social support that Good Hotel offers to local communities.

      Stayed in December 2019

    • Reviewed: 11 December 2019

      Jo

      United Kingdom
      10
      “A rest from the big city in the big city ”
      • • Leisure trip
      • • Couple
      • • Stayed 1 night
      • • Submitted via mobile

      Clean, welcoming and friendly. Perfect location for the O2 and for exploring London. Away from the bustle of the city makes it an ideal rest from the miles of walking and exploring.

      Stayed in December 2019

    • Reviewed: 11 December 2019

      Neil

      United Kingdom
      9.6
      Exceptional
      • • Leisure trip
      • • Couple
      • • Stayed 1 night
      • • Submitted via mobile

      Wine was just poured into a glass and not measured as it should be.Wine glasses had no weights and measures markings as required by law.Bathroom very cramped.

      Big comfy bed room nice and cosy good view of docks.

      Stayed in December 2019

    • Reviewed: 11 December 2019

      Terry

      United Kingdom
      9.0
      “Clean comfortable and convenient .”
      • • Leisure trip
      • • Couple
      • • Stayed 1 night
      • • Submitted via mobile

      Breakfast was not what i expected . Felt that it was lacking something .

      Conveniently located and very good value for money

      Stayed in December 2019

    • Reviewed: 11 December 2019

      Donna

      United Kingdom
      10
      Exceptional
      • • Leisure trip
      • • Family with young children
      • • Stayed 2 nights
      • • Submitted via mobile

      The bed had a dip in the middle , but other than that the room was clean and fresh and staff helpfull

      Stayed in December 2019

    • Reviewed: 11 December 2019

      Paul

      United Kingdom
      2 helpful votes
      10
      “Best place to stay neat Excel”
      • • Business trip
      • • Couple
      • • Stayed 1 night
      • • Submitted via mobile

      A great vibe in this unique hotel. Breakfast was a huge bonus.

      Stayed in December 2019

    • Reviewed: 10 December 2019

      Eva

      United Kingdom
      1 helpful vote
      5.0
      “Ok for what I paid very basic room”
      • • Leisure trip
      • • Family with young children
      • • Stayed 1 night
      • • Submitted via mobile

      The shower was not acceptable

      Stayed in December 2019

    • Reviewed: 10 December 2019

      Ayla

      United Kingdom
      8.0
      “Good value, stylish but basic and small rooms. I would stay again.”
      • • Leisure trip
      • • Group
      • • Stayed 1 night

      I didn't like discovering, after getting out the shower, that there is no hair dryer in the room, which is really basic. I waited for a member of staff to bring it up and I was in a rush. Lack of plug sockets. Windows are not thick enough for being right under the flight path. A TV isn't essential but it's very standard these days and I did really miss it. I'm curious why the corridors are so big but the rooms are so small. I could barely squeeze down the side of the bed to get out.

      I liked the staff, the decor, the bed, the price. I thought it was clever how the door alerted you if you opened it, leaving the key card inside, so you don't lock yourself out.

      Stayed in December 2019

    • Reviewed: 10 December 2019

      Veronica

      United Kingdom
      1 helpful vote
      9.0
      “A modern and comfortable hotel with great ethics and fantastic staff.”
      • • Leisure trip
      • • Group
      • • Stayed 1 night

      The only negative is getting back from the O2 having to use both the Underground and DLR to cross the river to get back to the hotel after the cable car stops running. However, this took a lot less time than we thought so we were back within about 15 minutes.

      The location was great for the Emirates cable car. The breakfast was superb, very fresh and a great choice, and it was really lovely being located on the water.

      Stayed in December 2019

    • Reviewed: 10 December 2019

      Léa

      Belgium
      2.0
      Very poor
      • • Leisure trip
      • • Couple
      • • Stayed 2 nights

      We were stuck by the french strike in December and they wouldn't reimburse our nights and make a gesture for our honeymoon. They offered to exchange our dates but we don't have much holidays with our respective jobs... Too bad

      Stayed in December 2019

    • Reviewed: 10 December 2019

      Annaa

      United Kingdom
      1 helpful vote
      7.5
      “Ok for one night after show in the O2”
      • • Leisure trip
      • • People with friends
      • • Stayed 1 night
      • • Submitted via mobile

      There was a loud noise coming from the AC even with the AC off which kept us awake at midnight. Informed front desk staff who promptly moved us to another room. Toilet/shower room was tiny and shower was a wet room, also single beds were narrow but it was Ok for one night, seeing show at O2.

      Friendliness off staff and swift action when there was a problem so thank you. Also the breakfast was amazing, fresh and tasty with lot's of options. Didn't realise that by staying here we were giving back to the local community which was a nice & welcome suprise.

      Stayed in December 2019

    • Reviewed: 10 December 2019

      Kirsten

      United Kingdom
      10
      “Good hotel great location ”
      • • Leisure trip
      • • Couple
      • • Stayed 1 night
      • • Submitted via mobile

      Nothing

      Great location for the O2 and good to be supporting charity as well

      Stayed in December 2019

    • Reviewed: 10 December 2019

      Sophia

      Jersey
      7.0
      “Good stay, Great Location, Comfortable Beds.”
      • • Leisure trip
      • • Couple
      • • Stayed 3 nights

      Whilst our rooms were cleaned/ tidied everyday, I am unsure whether the linen was changed daily. However I am sure if we had asked this could have been done.

      The location was great, very close to London City airport and just a 2 minute walk from the train station, where you can take the DLR to canning town, one stop away, and then jump straight on the Jubilee line (underground) allowing for quick and easy travel to central london, 18 minutes from Westfield Shopping Centre in Stratford - londons largest shopping mall, and it was also easy to pop up to essex and visit family for the day too. You can also get a cable car from just next door to the hotel over to the O2 arena. We stayed for 3 nights which allowed us 4 full days in london managing to jam pack everything in. The rooms are basic and resonably priced, the beds are very comfortable with good quality linen. We paid for un upgrade to a sea view room which probably wasnt necessary as you are unlikley to spend much time in the room. The hotel itself is on the Thames and our taxi driver had mistaken it for a large boat. Overall a good stay! Also ear plus are provided, whilst it isnt particularly noises, you are right next to an air port so if your a light sleeper like me, these will come in handy! Staff were friendly, helpful and profficient - superb service particularly considering all employees were previously unemployed.

      Stayed in December 2019

    • Reviewed: 10 December 2019

      Lee

      United Kingdom
      7.1
      Good
      • • Leisure trip
      • • Couple
      • • Stayed 1 night
      • • Submitted via mobile

      Staff could be a little bit more friendly

      Location was nice. Bed comfortable

      Stayed in December 2019

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