Hotel

Holiday Inn Cardiff City, an IHG Hotel

Castle Street, Cardiff, CF10 1XD, United Kingdom – Excellent location - show map

Excellent location — rated 9.4/10! (score from 2208 reviews)

Real guests • Real stays • Real opinions

7.7
Good
2,208 reviews

it is a fabulous location and staff are so helpful

Tracey United Kingdom

Booked at last minute, absolutely superb staff ans facilities, right next to the stadium, couldn't be happier

Mark United Kingdom

loved the large family room with 2 separate beds for the kids and also a mini fridge.

Rachel United Kingdom

Location is perfect Especially to get in and out of hotel from main road

Tony United Kingdom

enjoyed the location. Right in the heart of the city centre.

Carole United Kingdom

The reception staff were very helpful. The view from our room was lovely. Location was excellent

Glyn United Kingdom

We had 2 rooms booked for 4 people, however the fourth person couldn’t make it so one of the staff kindly downsized us to one room to fit us all and didn’t charge anymore or a cancellation fee, instead of paying 250 for 2 rooms we only had to pay 125

Ashlie United Kingdom

Location (stayed for the rugby), good breakfast, helpful staff

Cara United Kingdom

Perfect location - opposite of Cardiff castle and a lovely park. Close to restaurant, bars, pubs, souvenir shops and city centre. Clean rooms.

Andrzej United Kingdom

Adequatebreakfast more choice would have improved it

Aubrey United Kingdom
7.7
Good
2,208 reviews
  • What guests loved the most:
  • “it is a fabulous location and staff are so helpful”
    Tracey Tracey United Kingdom United Kingdom
  • “Booked at last minute, absolutely superb staff ans facilities, right next to the stadium, couldn't be happier”
    Mark Mark United Kingdom United Kingdom
  • “loved the large family room with 2 separate beds for the kids and also a mini fridge.”
    Rachel Rachel United Kingdom United Kingdom
  • “Location is perfect Especially to get in and out of hotel from main road”
    Tony Tony United Kingdom United Kingdom
  • “enjoyed the location. Right in the heart of the city centre.”
    Carole Carole United Kingdom United Kingdom
  • “The reception staff were very helpful. The view from our room was lovely. Location was excellent”
    Glyn Glyn United Kingdom United Kingdom
  • “We had 2 rooms booked for 4 people, however the fourth person couldn’t make it so one of the staff kindly downsized us to one room to fit us all and didn’t charge anymore or a cancellation fee,...”
    Ashlie Ashlie United Kingdom United Kingdom
  • “Location (stayed for the rugby), good breakfast, helpful staff”
    Cara Cara United Kingdom United Kingdom
  • “Perfect location - opposite of Cardiff castle and a lovely park. Close to restaurant, bars, pubs, souvenir shops and city centre. Clean rooms.”
    Andrzej Andrzej United Kingdom United Kingdom
  • “Adequatebreakfast more choice would have improved it”
    Aubrey Aubrey United Kingdom United Kingdom

Categories:

  • Staff8.8
  • Facilities7.7
  • Cleanliness8.2
  • Comfort8.2
  • Value for money7.5
  • Location9.4
  • Free WiFi7.9
City view
Garden
BBQ facilities
Free WiFi
Bath
Air conditioning
24-hour front desk
Key card access
Daily housekeeping
Non-smoking rooms

Stay in the heart of Cardiff – Excellent location - show map

Situated between the Principality Stadium and Cardiff Castle, Holiday Inn Cardiff City offers rooms and facilities for business and leisure guests. With the city centre only minutes away, guests can explore the shopping district or visit one of the many new restaurants and bars. Free WiFi is available throughout.

Ideally located in the city centre, the hotel has 157 fully air conditioned bedrooms, with views of the Millennium Stadium and Cardiff Castle. All rooms are en-suite, featuring a flat-screen TV with cable channels, desk and tea/coffee making facilities.

Guests can start the day with a buffet breakfast including a selection of continental and cooked items. The modern lounge and bar are ideal for a drink or light snack. Junction Restaurant offers à la carte cuisine and choices from the specials board.

The hotel is easy to reach from the M4. Cardiff Central train station is only a 5 minute walk from the hotel and Cardiff Airport is a 30 minute drive. The hotel is also ideally located if you are visiting the Motorpoint Arena, City Hall or the St Davids Hall.

This is our guests' favourite part of Cardiff, according to independent reviews.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Holiday Inn Cardiff City, an IHG Hotel has been welcoming Booking.com guests since 17 Sept 2009.
 Hotel chain/brand: Holiday Inn Hotels & Resorts

Show me more

Most popular facilities

Parking
Free WiFi
Family rooms
Restaurant
Non-smoking rooms
Facilities for disabled guests
Tea/coffee maker in all rooms
Bar

Property highlights

Situated in the real heart of Cardiff, this hotel has an excellent location score of 9.4

Breakfast info

Full English/Irish, Vegetarian, Buffet

Private parking at the hotel

Loyal customers

There are more repeat guests here than most other properties.

Saved to 2189 lists

Availability

Select dates to see this property's availability and prices

Room type
Sleeps
 
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Guest reviews
Categories:
Staff
8.8
Facilities
7.7
Cleanliness
8.2
Comfort
8.2
Value for money
7.5
Location
9.4
Free WiFi
7.9

Select topics to read reviews:

See what guests loved the most:

  • Tracey
    United KingdomUnited Kingdom
    “it is a fabulous location and staff are so helpful”
  • Mark
    United KingdomUnited Kingdom
    “Booked at last minute, absolutely superb staff ans facilities, right next to the stadium, couldn't be happier”
  • Rachel
    United KingdomUnited Kingdom
    “loved the large family room with 2 separate beds for the kids and also a mini fridge.”
  • Tony
    United KingdomUnited Kingdom
    “Location is perfect Especially to get in and out of hotel from main road”
  • Carole
    United KingdomUnited Kingdom
    “enjoyed the location. Right in the heart of the city centre.”
  • Glyn
    United KingdomUnited Kingdom
    “The reception staff were very helpful. The view from our room was lovely. Location was excellent”
  • Ashlie
    United KingdomUnited Kingdom
    “We had 2 rooms booked for 4 people, however the fourth person couldn’t make it so one of the staff kindly downsized us to one room to fit us all and didn’t charge anymore or a cancellation fee, instead of paying 250 for 2 rooms we only had to pay 125”
  • Cara
    United KingdomUnited Kingdom
    “Location (stayed for the rugby), good breakfast, helpful staff”
  • Andrzej
    United KingdomUnited Kingdom
    “Perfect location - opposite of Cardiff castle and a lovely park. Close to restaurant, bars, pubs, souvenir shops and city centre. Clean rooms.”
  • Aubrey
    United KingdomUnited Kingdom
    “Adequatebreakfast more choice would have improved it”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Hi do your windows open? Thank you
    Hi, Yes our windows open Many Thanks
    Answered on 19 June 2021
  • Do you have a hairdryer in the room?
    Hi, Yes there are hairdryers in the room
    Answered on 13 September 2021
  • is a spa there?
    Good Morning, Thank you for your message, I'm afraid we don't have a spa or leisure facilities at the hotel Many Thanks
    Answered on 21 May 2021
  • If no parking space available on site, is there a parking nearby?
    Hi, Yes there is parking near by, please come to reception and we can help you
    Answered on 5 August 2021
  • Hello. How far is the train station from your hotel in city centre?
    Hi, Cardiff central train station is approximately 7 minutes walk to the hotel
    Answered on 14 December 2020
  • Still looking?
Hotel surroundings *
1 restaurant on site

    Junction Restaurant

    Cuisine: British

    Menu: À la carte

Facilities of Holiday Inn Cardiff City, an IHG Hotel

Most popular facilities

Parking
Free WiFi
Family rooms
Restaurant
Non-smoking rooms
Facilities for disabled guests
Tea/coffee maker in all rooms
Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
View
  • View
Outdoors
  • BBQ facilities Additional charge
  • Garden
Kitchen
  • Electric kettle
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Fruits Additional charge
  • Wine/champagne Additional charge
  • Kid meals Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar (Temporarily closed)
  • Restaurant (Temporarily closed)
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible on site (reservation is not possible) and charges may be applicable.
  • Parking garage
  • Accessible parking
Reception services
  • Invoice provided
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business facilities
  • Fax/photocopying Additional charge
  • Business centre
  • Meeting/banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Soundproofing
  • Packed lunches
  • Carpeted
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Upper floors accessible by elevator
Languages spoken
  • Welsh
  • English
  • Spanish
  • French
  • Italian
  • Lithuanian
  • Polish
  • Portuguese
Sustainable initiatives
This property has taken steps to provide more sustainable and environmentally friendly travel

House rules

Holiday Inn Cardiff City, an IHG Hotel takes special requests - add in the next step!

Check-in

From 15:00 hours

Check-out

Until 11:00 hours

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children aged 14 years and above are considered adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Groups

When booking more than 6 rooms, different policies and additional supplements may apply.

Mastercard Visa Solo JCB American Express Holiday Inn Cardiff City, an IHG Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Children under 18 years of age must be accompanied by an adult.

"Travel disruption due to possible road closures, may cause delays to your journey and prevent access by road to the hotel, at certain times during Principality Stadium events. Please check prior to travelling, or contact the hotel direct for the latest information".

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be cancelled on arrival.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

Junction Restaurant is closed from Mon 23 Mar 2020 until Tue 30 Jun 2020

Bar is closed from Mon 23 Mar 2020 until Tue 30 Jun 2020

FAQs about Holiday Inn Cardiff City, an IHG Hotel

  • The prices at Holiday Inn Cardiff City, an IHG Hotel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Guests staying at Holiday Inn Cardiff City, an IHG Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 7.8).

    Breakfast option(s) include:

    • Full English/Irish
    • Vegetarian
    • Buffet

  • Check-in at Holiday Inn Cardiff City, an IHG Hotel is from 15:00, and check-out is until 11:00.

  • Holiday Inn Cardiff City, an IHG Hotel offers the following activities / services (charges may apply):

    • Room options at Holiday Inn Cardiff City, an IHG Hotel include:

      • Double
      • Twin
      • Twin/Double

    • From the nearest airport, you can get to Holiday Inn Cardiff City, an IHG Hotel by:

      • Taxi 35min

    • Holiday Inn Cardiff City, an IHG Hotel is 550 yards from the centre of Cardiff.

    • Holiday Inn Cardiff City, an IHG Hotel has 1 restaurant:

      • Junction Restaurant