About this property

With a stylish restaurant and cocktail bar, Crowne Plaza London-Docklands features a modern leisure centre with views over Royal Victoria Dock. The 4-star hotel is a 10-minute drive from Canary Wharf. The luxury bedrooms have Wi-Fi access and a large work desk. All rooms feature quality linens, air conditioning and a flat-screen TV with on-demand movies. Guests can enjoy Australasian inspired cuisine in the Fremantle Bar & Kitchen. The contemporary bar features chandeliers and lounge chairs, and offers a range of fine wines and imaginative cocktails. The Quad Club and Spa has a fully equipped fitness centre and a modern fitness studios, along with an indoor swimming pool. Along with a hot tub, sauna, and a steam room, guests can relax with luxury spa treatments in one of the 3 modern treatment rooms. Crowne Plaza London Docklands Hotel is just a 5-minute walk from the ExCel Exhibition Centre. Private parking is available on site, and London City Airport is just a 10-minute drive away. Breakfast inclusive rates are for up to 2 adults sharing a room. Additional guests can purchase breakfast vouchers or pay at the restaurant. Vouchers are £14.99 on arrival or £19.99 on the day. Breakfast prices for Children: Under 5 years old are free of charge. Children between 5 - 11 can purchase vouchers on arrival at the cost of £5.99 or on the day the cost will be £9.99.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Crowne Plaza Hotels & Resorts
Hotel chain/brand
Crowne Plaza Hotels & Resorts

Property highlights

    • Top location: Highly rated by recent guests (8.9)

    • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

    • Breakfast info

    • Continental, Full English/Irish

    • Parking available at the hotel

    • Loyal customers

    • There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
or
2 large double beds
1 double bed
and
1 sofa bed
1 extra-large double bed
1 double bed
2 double beds
1 double bed
2 double beds
1 extra-large double bed
1 extra-large double bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Jim
    Australia Australia
    Hotel staff were all exceptionally friendly, efficient amd accommodating. Particularly Kalyain the young lady on reception. We had a King room on the sixth floor and it was spacious and comfortable. Bed and pillows all comfortable. Breakfast...
  • Samara
    United Kingdom United Kingdom
    Really nice hotel , helpful staff . Great facilities , love that you have access to the sauna/steam room and pool . Very clean and great breakfast .
  • Suzanne
    Jersey Jersey
    Friendly and helpful staff. Comfy, and reasonable sized rooms. Great selection of breakfast options with additional orders that could be made in the kitchen. Nice swimming pool and jacuzzi area (see below, shame it was very busy) An area of...
  • Mariam
    Austria Austria
    Clean, great facilities for families and really friendly staff! Great location a short work for the Elizabeth Line or even cable cars across the Thames!
  • Ian
    United Kingdom United Kingdom
    Ir was all very good. The room was pleasant and comfortable. I could cast my tablet to the TV in the room. Location was perfect for the Excel with good connections to the DLR and Eliabeth line. The breakfast was good and there was plenty to eat.
  • Andrew
    United Kingdom United Kingdom
    The hotel is excellent value for money. Staff were very friendly in the the spa and on reception. Well located 5 minute walk to Custom House.
  • Ceri-jayne
    United Kingdom United Kingdom
    Good location and lovely clean modern rooms. Friendly, helpful staff.
  • Kristy
    United Kingdom United Kingdom
    It smells so nice when you walk in . The staff were extremely helpful friendly and happy . The location was attractive dock s area . Very handy to the DLR and underground. I love the smell of the shower gels and shampoo and moisturiser. Breakfast...
  • Remegildo
    Switzerland Switzerland
    I like the room its big enough for the family and its clean. The kids love the swimming pool which according to them also clean and with warm water.
  • Benjamin
    Switzerland Switzerland
    Location , safe deficated cycling path to inner city . Thai restaurant in walking distance and tesco express Breakfast buffet , fruits, musli but also cooked breakfast and ommlette on order with chosen ingredients

Hotel surroundings

Restaurants

1 restaurant on site
  • Fremantle Bar & Kitchen
    • Cuisine
      Australian • Asian
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Halal • Vegetarian • Vegan • Gluten-free • Dairy-free

Facilities of Crowne Plaza London - Docklands by IHG

Great facilities! Review score, 8.6

Most popular facilities

  • Indoor swimming pool
  • Free WiFi
  • Parking on site
  • Family rooms
  • Spa and wellness centre
  • Non-smoking rooms
  • Fitness centre
  • Tea/coffee maker in all rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet
  • Alarm clock

Outdoors

  • Outdoor furniture
  • Terrace

Kitchen

  • Electric kettle

Room Amenities

  • Clothes rack

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Radio
  • Telephone
  • TV

Food & Drink

  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
Public parking is possible on site (reservation is not possible) and costs £25 per day.

  • Accessible parking

Reception services

  • Invoice provided
  • Concierge service
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Safety deposit box

General

  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Heating
  • Laptop safe
  • Packed lunches
  • Carpeted
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock

Accessibility

  • Upper floors accessible by elevator

Indoor swimming pool
Free!

  • Open all year
  • All ages welcome

Wellness

  • Fitness/spa locker rooms
  • Fitness
  • Steam room
  • Spa facilities
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna

Languages spoken

  • English
  • Spanish
  • Hindi
  • Italian
  • Polish
  • Romanian

House rules

Crowne Plaza London - Docklands by IHG takes special requests - add in the next step!
Check-in
From 15:00
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of £50 is required on arrival. That's about VND 1,748,274. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercard Cash is not accepted

The fine print

Need-to-know information for guests at this property

Please note that for groups over 9 rooms or more special terms and conditions will apply. Kindly note that for non-refundable bookings, the same card that is used for payment must be present upon arrival.

Kindly note that there is external building refurbishment work taking place on weekdays only. The hotel has limited parking onsite.

A damage deposit of £50 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Crowne Plaza London - Docklands by IHG