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Fresh, simple and very modern, this limited-service hotel is just a 2-minute walk from centre of Cheltenham. The award-winning hotel has bedrooms and suites to suit all types of traveller. All bedrooms have a flat-screen TV, free WiFi, and complimentary tea/coffee-making facilities. All room rates include a continental buffet breakfast. Guests of the Citrus Hotel can take advantage of up to 25% discount off their bill at selected restaurants in the town. The Citrus Hotel has new conference facilities and private parking.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Compass Hospitality
Hotel chain/brand

Property highlights

Situated in the best rated area in Cheltenham, this hotel has an excellent location score of 9.1

Breakfast info

Continental, Buffet

Private parking at the hotel

Loyal customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
1 large double bed
1 large double bed
4 single beds
1 double bed
and
1 bunk bed
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Guest reviews

Categories:

Staff
8.7
Facilities
7.3
Cleanliness
7.6
Comfort
7.7
Value for money
8.0
Location
9.1
Free WiFi
8.1
Low score for Cheltenham
Select topics to read reviews:

Hotel surroundings

Facilities of Citrus Hotel Cheltenham by Compass Hospitality

Most popular facilities
  • Private parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Facilities for disabled guests
  • Tea/coffee maker in all rooms
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Pets
Pets are allowed on request. Charges may be applicable.
Activities
  • Golf course (within 3 km)
    Additional charge
Living Area
  • Desk
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • Radio
  • Telephone
  • TV
Food & Drink
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Special diet menus (on request)
  • Snack bar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible on site (reservation is not possible) and costs £10 per day.
    Reception services
    • Luggage storage
    • 24-hour front desk
    Cleaning services
    • Daily housekeeping
    • Ironing service
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    Business facilities
    • Fax/photocopying
      Additional charge
    • Meeting/banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV outside property
    • CCTV in common areas
    • Smoke alarms
    • Key card access
    • Safety deposit box
    General
    • Pet bowls
    • Shared lounge/TV area
    • Designated smoking area
    • Non-smoking throughout
    • Wake-up service
    • Heating
    • Laptop safe
    • Carpeted
    • Lift
    • Family rooms
    • Ironing facilities
    • Facilities for disabled guests
    • Non-smoking rooms
    • Iron
    • Wake up service/Alarm clock
    Accessibility
    • Auditory guidance
    • Emergency cord in bathroom
    • Lower bathroom sink
    • Higher level toilet
    • Toilet with grab rails
    • Wheelchair accessible
    • Upper floors accessible by elevator
    Languages spoken
    • English

    Property practices

    This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

    House rules
    Citrus Hotel Cheltenham by Compass Hospitality takes special requests - add in the next step!

    Check-in
    From 15:00
    Guests are required to show a photo identification and credit card upon check-in
    You'll need to let the property know in advance what time you'll arrive.
    Check-out
    Until 11:00
    Cancellation/ prepayment
    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
    Children and beds

    Child policies

    Children of any age are welcome.

    Children 13 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    No age restriction
    There is no age requirement for check-in
    Pets
    Pets are allowed on request. Charges may be applicable.
    Groups
    When booking more than 4 rooms, different policies and additional supplements may apply.
    Accepted payment methods
    American ExpressVisaMastercardMaestroSoloUnionPay credit cardCash

    The fine print
    Need-to-know information for guests at this property

    When booking 5 to 9 rooms, a 10% deposit is required at the time of booking. This payment is non-refundable and non-transferable.

    When booking 10 rooms or more, a 25% deposit is required at the time of booking. This payment is non-refundable and non-transferable.

    Bookings of 4 rooms or more are subject to a different cancellation timescale of 14 days prior to arrival.

    Limited parking is available at the hotel on a first come, first parked basis and charges apply.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Citrus Hotel Cheltenham by Compass Hospitality in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    FAQs about Citrus Hotel Cheltenham by Compass Hospitality

    • The prices at Citrus Hotel Cheltenham by Compass Hospitality may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Citrus Hotel Cheltenham by Compass Hospitality offers the following activities / services (charges may apply):

      • Golf course (within 3 km)

    • Room options at Citrus Hotel Cheltenham by Compass Hospitality include:

      • Twin
      • Double
      • Suite
      • Triple
      • Quadruple
      • Family

    • Citrus Hotel Cheltenham by Compass Hospitality is 250 yards from the centre of Cheltenham. All distances are measured in straight lines. Actual travel distances may vary.

    • Guests staying at Citrus Hotel Cheltenham by Compass Hospitality can enjoy a highly-rated breakfast during their stay (guest review score: 6.3).

      Breakfast option(s) include:

      • Continental
      • Buffet

    • Check-in at Citrus Hotel Cheltenham by Compass Hospitality is from 15:00, and check-out is until 11:00.