We had a room with a lovely view onto Charing Cross Road with good air conditioning which was very welcome as it was quite hot when we visited. I want to say a special thank you to the receptionist, Alimata Sal, who went out of her way to assist us in buying a train ticket to Oxford. We were unable to do it on our phones and she booked the ticket for us using her own phone, address and paid it from her personal account after which we reimbursed her with cash. She went above and beyond her call of duty. Thank you Alimata, we truly appreciated your help!

Rosa South Africa

Let me begin with the 'scent' of the hotel. It was calming and made you feel that you stepped out from the hustle and bustle of London into complete tranquillity. The hotel staff were so accommodating. I booked the hotel for a special birthday and the staff treated us just as that. They were attentive but not over bearing. The hotel room was bokked as a real treat and the subtle touches of sweet treats, snacks and minibar was lovely. I messaged the hotel staff prior to arriving and they replied promptly. The location was great and whilst by the tube station it was quiet. The bed was very comfortable and the room was very clean. I paid to have breakfast incuded and the price was very reasonable. The selection of food was huge and suited all requirements. Thabk youfor a wonderful staff

Emma United Kingdom

The room was large and very comfortable. No noise and cool even thought it was a very sunny day.

Pauline United Kingdom

Excellent location for everything for shopping sightseeing and transport links.

Julie United Kingdom

Very central location- practically on the doorstep of Trafalgar Square and 5 minutes walk from Covent Garden which was ideal. Hotel was very clean and well maintained- a beautiful old building with an amazing staircase! The staff were so friendly and accommodating from Luigi and Hally on reception, in the restaurant Renata and the chef bringing us a complimentary starter to apologise with our main meal being late! Also complimentary soft drinks in the mini bar and a very polite staff member (sorry don’t recall his name) knocking on our room door offering wine, lager and snacks!! Beast hotel I’ve stayed in London over the years!

Caroline United Kingdom

The room was very comfortable, super cosy bed and pillows which made for a great nights sleep. Perfect location for everything we needed. The breakfast was quite simply superb. The most outstanding feature of The Clermont is the staff, nothing is too much trouble, smilling happy faces and excellent at their jobs. I really cannot praise this hotel enough and I am extremely picky.

Beverly United Kingdom

very good location, excellent breakfast, fantastic staff helpful, polite and happy

Robert United Kingdom

Breakfast was great and the location was spot on. We were a little disappointed with the lack of drawer space in our room but they shifted us the following evening. Fantastic

Kate United Kingdom

Superb location, keeps drawing us back to the hotel.

Stephen United Kingdom

When we booked this hotel, we knew we wanted to be close to Trafalgar Square and the West End, but did not realize just how close we would be. Trafalgar Square is about a 2 minute walk, and the National Gallery about 3 minutes more. We had 3 theatres just down the street, and others were 10-15 minute walks through fun streets. The Clermont is next to/above Charing Cross Station, but once inside, the noise of outside vanishes. The room was spacious, with a coffee maker, plus they left treats everyday - sometimes potato chips or popcorn, biscuits, candy, water, etc. We had dinner in the hotel restaurant one night - quite good, and they serve a full English breakfast with all the stuff you would expect.

Lori-from-san-diego United States