Great service from the front desk, in spite of them trying to charge me a different price to what I'd booked! It was all sorted out very efficiently and amicably. This hotel has been updated hugely since I stayed there under the previous ownership and I was very impressed. The bed was large and super comfy. The room felt plush with plenty of storage space. In room drinks fridge plus tea and coffee making facilities. Good bathroom with great shower and again, plenty of storage space. Great buffet breakfast. We asked for a quiet room and it couldn't have been any better. We were staying during the jubilee and it was a in a great location near The Mall. Jubilee or not, it is a great location right above Charing Cross station (don't worry, I couldn't hear any trains) and about 1 minute to walk to Trafalgar Square or a couple of minutes to Covent Garden.

Alison United Kingdom

this was a really central hotel of a high standard. brilliant for going to the theatre district.

Sonia United Kingdom

the bed was very comfortable and the pillows very soft

Rod United Kingdom

Luckily there was a nespresso coffee machine in the room. Very nice to be able to make a nice espresso. Also very nice with the complimentary mini bar and snacks. The size of the room was very good and spatious, very comfortable bed. We celebrated my daughters birthday with this trip and she was so happy with the surprise to receive a beautiful and very yummy chocolate cake in the room on arrival! The cake was better than the sweets at the afternoon tea we had at the restaurant at Clermont. The hotel is perfectly located and I really recommend it! Would love to stay here next time!!!

Maria Sweden

We had a room with a lovely view onto Charing Cross Road with good air conditioning which was very welcome as it was quite hot when we visited. I want to say a special thank you to the receptionist, Alimata Sal, who went out of her way to assist us in buying a train ticket to Oxford. We were unable to do it on our phones and she booked the ticket for us using her own phone, address and paid it from her personal account after which we reimbursed her with cash. She went above and beyond her call of duty. Thank you Alimata, we truly appreciated your help!

Rosa South Africa

Let me begin with the 'scent' of the hotel. It was calming and made you feel that you stepped out from the hustle and bustle of London into complete tranquillity. The hotel staff were so accommodating. I booked the hotel for a special birthday and the staff treated us just as that. They were attentive but not over bearing. The hotel room was bokked as a real treat and the subtle touches of sweet treats, snacks and minibar was lovely. I messaged the hotel staff prior to arriving and they replied promptly. The location was great and whilst by the tube station it was quiet. The bed was very comfortable and the room was very clean. I paid to have breakfast incuded and the price was very reasonable. The selection of food was huge and suited all requirements. Thabk youfor a wonderful staff

Emma United Kingdom

The room was large and very comfortable. No noise and cool even thought it was a very sunny day.

Pauline United Kingdom

Excellent location for everything for shopping sightseeing and transport links.

Julie United Kingdom

Very central location- practically on the doorstep of Trafalgar Square and 5 minutes walk from Covent Garden which was ideal. Hotel was very clean and well maintained- a beautiful old building with an amazing staircase! The staff were so friendly and accommodating from Luigi and Hally on reception, in the restaurant Renata and the chef bringing us a complimentary starter to apologise with our main meal being late! Also complimentary soft drinks in the mini bar and a very polite staff member (sorry don’t recall his name) knocking on our room door offering wine, lager and snacks!! Beast hotel I’ve stayed in London over the years!

Caroline United Kingdom

The room was very comfortable, super cosy bed and pillows which made for a great nights sleep. Perfect location for everything we needed. The breakfast was quite simply superb. The most outstanding feature of The Clermont is the staff, nothing is too much trouble, smilling happy faces and excellent at their jobs. I really cannot praise this hotel enough and I am extremely picky.

Beverly United Kingdom