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About this property

Comfortable Accommodations: The Coal Exchange Hotel in Cardiff offers family rooms with private bathrooms, free WiFi, and modern amenities. Each room includes a work desk, TV, and complimentary toiletries. Dining and Leisure: Guests can enjoy a restaurant serving brunch, lunch, dinner, and high tea, alongside a bar offering cocktails. The hotel features a lounge, hot tub, and spa bath for relaxation. Prime Location: Located 14 mi from Cardiff Airport and 1.2 mi from Motorpoint Arena Cardiff, the hotel is near attractions such as Cardiff Castle and Cardiff Bay. An ice-skating rink is also in the vicinity. Guest Services: The hotel provides a 24-hour front desk, express check-in and check-out, room service, and luggage storage. Additional services include housekeeping, meals for kids, and full-day security.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

    • Top Location: Highly rated by recent guests (8.8)

    • Breakfast Info

    • Continental, Full English/Irish, Vegetarian, Vegan, Halal, Gluten-free, Buffet, Breakfast to go


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 full bed
1 twin bed
and
1 full bed
2 king beds
1 king bed
3 king beds
1 twin bed
and
1 full bed
1 king bed
or
2 twin beds
1 queen bed
or
2 twin beds
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Sharon
    United Kingdom United Kingdom
    The hotel is beautiful full of character clean and comfortable staff where friendly and helpful the Jacuzzi bath was fantastic
  • Nasir
    United Kingdom United Kingdom
    Breakfast was a lovely self service buffet. The food was warm , of good quality and properly cooked with plenty of choice . The staff were friendly , professional and informative . We stayed in the presidential suite which was clean, spacious,...
  • Jac
    United Kingdom United Kingdom
    The historic building with art deco style interior, spacious rooms and the jacuzzi.
  • Gina
    United Kingdom United Kingdom
    Beautiful old building, full of character and old world charm. Staff were exceptional. Good breakfast and a Jacuzzi in our room.
  • Carolyn
    United States United States
    Beautiful building, good restaurant and great customer service
  • Richelle
    United States United States
    The location was fantastic. It was very close to the city center and the harbor. It was beautifully furnished and historic. The staff was so nice and accommodating.
  • Enfys
    United Kingdom United Kingdom
    Room waas clean, spacious, warm. Beds were comfortable withg plenty of pillows and towels for use in the bathroom. The Breakfast was beautiful. Top quality prouduce used, the staff were so attentive. I felt like I had a proper rest when I left...
  • Kirsty
    United Kingdom United Kingdom
    Absolutely stunning old building and fantastic decor
  • Lee
    United Kingdom United Kingdom
    Hotel had old and new design,fantastic Sunday lunch,reception staff fantastic
  • Tracey
    United Kingdom United Kingdom
    The exceptional price and value for money. Our upgrade to the bridal suite was a real bonus. The beautiful, iconic building and its location.

Hotel area info

Restaurants

1 Restaurant On Site
  • Culleys Kitchen & Bar
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea • Cocktail hour
    • Ambience
      Family-friendly • Traditional • Modern • Romantic

Amenities of The Coal Exchange Hotel

Great facilities! Review score, 8.1

Most popular amenities

  • Free Wifi
  • Family rooms
  • Restaurant
  • Non-smoking rooms
  • Facilities for disabled guests
  • Room service
  • 24-hour front desk
  • Tea/Coffee Maker in All Rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Wardrobe or closet

Kitchen

  • Electric kettle

Room Amenities

  • Socket near the bed

Activities

  • Happy hour
    Additional charge

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • TV

Food & Drink

  • Wine/Champagne
    Additional charge
  • Kids' meals
  • Special diet meals (on request)
  • Bar
  • Tea/Coffee maker

Internet
Wifi is available in all areas and is free of charge.

Parking
No parking available.

Front Desk Services

  • Invoice provided
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk

Entertainment & Family Services

  • Board games/Puzzles

Cleaning Services

  • Daily housekeeping

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe

General

  • Shared lounge/TV area
  • Designated smoking area
  • Smoke-free property
  • Wake-up service
  • Heating
  • Carpeted
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service

Accessibility

  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

Languages Spoken

  • English

House rules

The Coal Exchange Hotel takes special requests – add in the next step!
Check-in
From 3:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Payments by Booking.com
Booking.com takes your payment for this stay on behalf of the hotel. Just make sure you have cash for any extras once you get there.

The fine print

Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Coal Exchange Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about The Coal Exchange Hotel