Get the celebrity treatment with world-class service at Hotel New Otani Osaka

Come enjoy the outdoor pool " JO・POOL " Open through: July 13th - September 8th, 2024. Place: 4th floor Fitness Club " JO・POOL " Open Time: 9:00 a.m.- 5:00 p.m. (Last entry 4:00 p.m.) Admission : 【Chargeable】 Please check the terms and conditions on the official website. Located right in front of Osaka Castle, Hotel New Otani offers spacious rooms and 13 dining options. The property is a 5-minute walk from shopping complex JO-TERRACE OSAKA. Free WiFi connection is available throughout the property. Rooms feature large windows with city or Osaka Castle views. They have an LCD TV and comfortable beds. Guests can relax in the hot tub or sauna, or enjoy a massage treatment for an additional charge. Several shops and a beauty salon are available as well. The hotel offers concierge services, where entrance tickets to Osaka Castle can be purchased. Hotel New Otani Osaka offers a shuttle service to and from Kyoto. New Otani Osaka’s restaurants cater a variety of French, Japanese and International cuisine. Offering spectacular views of the city skyline and Osaka Castle, Keyaki restaurant serves grilled teppanyaki dishes, while Sky Lounge offers refreshing cocktails. A breakfast buffet featuring various cuisines are available at an extra charge. Osaka Station is a 10-minute train ride from Hotel New Otani, while Kyoto and Nara can also be reached within 1-hour by train. The hotel is about a 75-minute train ride from Kansai International Airport and a 1-hour train ride from Itami Airport.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.9)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
or
1 double bed
2 single beds
or
1 large double bed
2 single beds
and
2 sofa beds
2 single beds
or
1 double bed
4 single beds
and
1 sofa bed
2 single beds
or
1 large double bed
Bedroom 1:
2 single beds
Bedroom 2:
2 single beds
2 single beds
or
1 large double bed
4 single beds
and
1 sofa bed
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Guest reviews

Categories:

Staff
9.4
Facilities
8.7
Cleanliness
9.1
Comfort
9.2
Value for money
8.2
Location
8.9
Free WiFi
8.5
High score for Osaka
Select topics to read reviews:

See what guests loved the most:

  • Ysa
    United Kingdom United Kingdom
    We booked a room with a castle view and it was absolutely amazing. The cityscape we had was incomparable. The room was large and the beds were comfortable. Check out isn’t until noon which is unusual these days and we enjoyed having an extra hour...
  • Zanza347
    Saudi Arabia Saudi Arabia
    Great hotel next to the Osaka castle . Very luxurious and rooms are nice . Has in room massage and great shops in first floor don't forget to check out
  • Suphareuk
    Thailand Thailand
    The location is great it near the metro station and Osaka castle with short distance walk. Breakfast are also great. I booked the castle view and it really nice view indeed.

Hotel surroundings

Restaurants
9 restaurants on site

  • 鉄板焼き けやき
    • Cuisine
      Steakhouse
    • Open for
      Lunch • Dinner
    • Ambiance
      Traditional • Romantic
  • オールデイダイニング SATSUKI
    • Cuisine
      European
    • Open for
      Breakfast • Brunch • Lunch • Dinner • High tea
    • Ambiance
      Family friendly
  • 中国料理 大観苑
    • Cuisine
      Chinese
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly
  • 串・創作料理&ワイン 味寛 水曜日定休
    • Cuisine
      Japanese
    • Open for
      Dinner
    • Ambiance
      Romantic
  • 割烹 季処一心
    • Cuisine
      Japanese
    • Open for
      Lunch • Dinner
  • 日本料理 麺処NAKAJIMA
    • Cuisine
      Japanese
    • Open for
      Lunch • Dinner
  • 日本料理 花外楼
    • Cuisine
      Japanese
    • Open for
      Lunch • Dinner
    • Ambiance
      Traditional
  • フランス料理 SAKURA 月曜定休
    • Cuisine
      French
    • Open for
      Lunch • Dinner
    • Ambiance
      Traditional • Romantic
  • ティー アンド カクテル SATSUKI LOUNGE
    • Open for
      High tea • Cocktail hour
    • Ambiance
      Family friendly • Modern

Facilities of Hotel New Otani Osaka
Great facilities! Review score, 8.7

Most popular facilities
  • Non-smoking rooms
  • Private parking
  • Free WiFi
  • Fitness centre
  • 24-hour front desk
  • 9 restaurants
  • Room service
  • Laundry
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Garden
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Tennis court
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible on site (reservation is not needed) and costs ¥1,200 per day.
  • Parking garage
  • Accessible parking
Reception services
  • Concierge service
  • Luggage storage
  • Currency exchange
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Lift
  • Heating
  • Barber/beauty shop
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service
Accessibility
  • Upper floors accessible by elevator
Wellness
  • Hair styling
  • Beauty Services
  • Sun loungers or beach chairs
    Additional charge
  • Fitness centre
    Additional charge
  • Sauna
    Additional charge
Languages spoken
  • English
  • Japanese

Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

Hotel New Otani Osaka takes special requests - add in the next step!

Check-in

From 15:00 to 00:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 4 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

< 1 year old
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa UnionPay credit card UC NICOS JCB Diners Club American Express Cash Hotel New Otani Osaka accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Applicable to non-refundable bookings only: If the name of the paying guest and staying guest do not match, the hotel cannot create a payment receipt for the staying guest at time of check-out/check-in.

Additional charges apply to the fitness centre, swimming pools, massage services and tennis court. For more information on charges, please contact the hotel.

Only guests 18 or older are admitted to fitness centre. (Including the indoor swimming pool, gym, hot tub etc.)

Charges may apply for guests who wish to check in before 15:00.

Please note that breakfast costs may differ during the new year holidays.

When booking for more than 10 persons, different policies and additional supplements may apply.

Late check-out after 12:00 is available at an extra charge.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

An accommodation tax per person per night is not included in the price and needs to be paid at the property.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

FAQs about Hotel New Otani Osaka

  • Hotel New Otani Osaka offers the following activities / services (charges may apply):

    • Fitness centre
    • Sauna
    • Tennis court
    • Hair styling
    • Beauty Services

  • The prices at Hotel New Otani Osaka may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Hotel New Otani Osaka is 2.5 miles from the centre of Osaka. All distances are measured in straight lines. Actual travel distances may vary.

  • Hotel New Otani Osaka has 9 restaurants:

    • フランス料理 SAKURA 月曜定休
    • 日本料理 花外楼
    • ティー アンド カクテル SATSUKI LOUNGE
    • 中国料理 大観苑
    • 串・創作料理&ワイン 味寛 水曜日定休
    • 鉄板焼き けやき
    • オールデイダイニング SATSUKI
    • 割烹 季処一心
    • 日本料理 麺処NAKAJIMA

  • Room options at Hotel New Otani Osaka include:

    • Double
    • Twin
    • Triple
    • Single
    • Twin/Double
    • Quadruple
    • Family
    • Suite

  • Check-in at Hotel New Otani Osaka is from 15:00, and check-out is until 12:00.