The Mark Grand Hotel is located a 10-minute walk from Saitama-Shintoshin Station. Saitama Super Arena is a 15-minute walk away. Free WiFi is provided in all rooms. Private parking is available at an additional cost. All rooms have city views and are carpeted and decorated in earth tones. The air-conditioned rooms are equipped with an electric kettle, a refrigerator and a flat-screen TV. The private bathroom comes with a bathtub, shower, washlet toilet and free toiletries. Free luggage storage is available at the 24-hour front desk. Hotel guests can use the gym, hot springs, saunas and swimming pools of the “Central Wellness Club” operating within the hotel for an additional special fee. Hikawa Shrine is a 20-minute drive from the property, while Saitama Stadium, a football stadium, is a 25-minute car ride away. Haneda International Airport is an 80-minute train ride from The Mark Grand Hotel.

Couples in particular like the location – they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.5)

Breakfast Info

Buffet

Parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
2 twin beds
2 twin beds
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.7
Facilities
8.3
Cleanliness
8.7
Comfort
8.7
Value for money
7.6
Location
8.5
Free WiFi
7.8
High score for Saitama
Select topics to read reviews:

See what guests loved the most:

  • Camille
    Philippines Philippines
    I love how friendly and accommodating the staffs are.
  • A
    Altantsetseg
    Mongolia Mongolia
    It was quiet with little noise. The staff were friendly.
  • Ulla
    Finland Finland
    Close to Super Arena. I liked the general design of the hotel, the staff was also very professional.

Hotel area info

Restaurants
3 Restaurants On Site

  • 日本料理 秋ヶ瀬
    • Cuisine
      Japanese
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Traditional
  • sereno
    • Cuisine
      Italian
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Traditional • Modern • Romantic
  • コンビニエンスストア ローソン(24時間営業)

    No additional info available

Amenities of The Mark Grand Hotel
Great facilities! Review score, 8.3

Most popular amenities
  • Indoor swimming pool
  • Parking on site
  • Non-smoking rooms
  • Free WiFi
  • Facilities for disabled guests
  • 3 restaurants
  • Fitness center
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
View
  • City view
  • View
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
  • Clothes rack
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in the rooms and is free of charge.
Parking
Public parking is available on site (reservation is not needed) and costs ¥1,500 per day.
  • Parking garage
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Baggage storage
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safe
General
  • Convenience store on site
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Facilities for disabled guests
  • Suit press
  • Non-smoking rooms
Accessibility
  • Bathroom emergency cord
  • Lowered sink
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Indoor swimming pool
Additional charge
  • Open all year
  • Adults only
  • Heated pool
Spa
  • Fitness
  • Hot tub/Jacuzzi
    Additional charge
  • Fitness center
    Additional charge
  • Sauna
    Additional charge
Languages Spoken
  • English
  • Japanese

House rules

The Mark Grand Hotel takes special requests – add in the next step!

Check-in

From 3:00 PM to 12:00 AM

Check-out

Until 10:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 6 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Mastercard Visa UnionPay credit card Discover JCB Diners Club American Express Cash The Mark Grand Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.

FAQs about The Mark Grand Hotel

  • The prices at The Mark Grand Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • The Mark Grand Hotel is 2.1 miles from the center of Saitama. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, The Mark Grand Hotel is popular with guests booking family stays.

  • The Mark Grand Hotel has 3 restaurants:

    • 日本料理 秋ヶ瀬
    • sereno
    • コンビニエンスストア ローソン(24時間営業)

  • Room options at The Mark Grand Hotel include:

    • Single
    • Twin
    • Double

  • Check-in at The Mark Grand Hotel is from 3:00 PM, and check-out is until 10:00 AM.

  • The Mark Grand Hotel offers the following activities/services (charges may apply):

    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Fitness
    • Swimming pool

  • Yes, there's a hot tub. You can find out more about this and the other facilities at The Mark Grand Hotel on this page.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Guests staying at The Mark Grand Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 7.9).

    Breakfast option(s) include:

    • Buffet