Shangri-La Tokyo
- City view
- Pet friendly
- Swimming pool
- Free Wifi
- Bathtub
- Air conditioning
- 24-hour front desk
- Key card access
- Daily housekeeping
- Non-smoking rooms
About this property
Facing the Imperial Palace, the luxurious Shangri-La Tokyo is conveniently located right next to JR Tokyo Station. Aside from a 20-yard heated indoor pool and a spa, the hotel also provides restaurants and a lobby lounge. Shangri-La Tokyo is a 2-minute walk from Otemachi Subway Station (Tozai Line, Exit B7) and a 3-minute walk from Nihonbashi Subway Station (Ginza Line, Exit A3). Via the Narita Express Train, it is an hour's journey from Narita Airport, while Haneda Airport is 30 minutes by car. The hotel staff can pick up guests from the Tokyo Station's platforms with an advance request. Occupying the top 11 floors of Marunouchi Trust Tower Main building, the elegant and spacious rooms feature floor-to-ceiling windows with city or bay views overlooking the Imperial Palace, Tokyo Sky Tree and Mount Fuji on clear days. All come with a flat-screen TV with pay-per-view channels, DVD player, BOSE sound systems and an private bathroom. A mini-bar and coffee machine are offered. Using various Asian techniques, CHI, The Spa at Shangri-La provides a range of treatments and relaxing massages. The Health Club has modern gym equipment featuring a heated swimming pool available 24-hours. Horizon club and suite guests have exclusive access to the Horizon Club lounge located the top floor with concierge service.
Couples in particular like the location – they rated it 9.4 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- Indoor swimming pool
- Non-smoking rooms
- Free Wifi
- Parking on site
- Airport shuttle
- Fitness center
- Spa
- Tea/Coffee Maker in All Rooms
- Bar
Guest reviews
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Guests who stayed here loved
Luke
Australia“Horizon club breakfast was exceptional. The staff go out of their way to ensure your every need is met. The food is exquisite. The hotel is directly next to Tokyo Station.”- Melissa
United States“Room was large and location was great next to Tokyo station. Staff were very friendly in all areas. Dining area and lobby were upscale. High tea service was delicious.” 
Muataz67
United Arab Emirates“Everything, the room, the staff, the facilities, the food, and the location.”- Phillip United States“Breakfast was very good with nice variety of food available. The staff at the restaurant were wonderful, the service could not have been better. Being alone I observed the staff and customers and noticed one of the staff, Sujeen Houg, always went...”
- Kimberly United States“I love that. It was right across from the train station with many restaurants to choose from. It is centrally located.i loved our corner room.”
- Gabor United States“Excellent hotel. Great service from all staff. Everyone spoke English and very willing to help out if needed. Great food in restaurant and room service. Will be back here on our next trip to Tokyo since we feel its our home from now on.”
- Andy
Singapore“Excellent location, amazing breakfast spread, superb service” - Rajan United States“Impressive attention to detail and innovatively helpful staff.”
- Ivan United States“Pastries well crafted Need more protein choices Scrambled eggs were mealy and should be fluffy”
- Andrei
Romania“The facilities and the staff. Except for the reception, all of them were very kind and responsive. Everyone from in-room dining, laundry service, house keeping, health club, and the staff at the entrance provided impecable services and made us...”
Hotel area info
Restaurants
- The Lobby Lounge
- CuisineInternational
- Open forBreakfast • Lunch • Dinner • High tea • Cocktail hour
- AmbienceTraditional • Modern • Romantic
- Dietary optionsHalal • Vegetarian • Vegan
- なだ万
- CuisineJapanese
- Open forLunch • Dinner
- AmbienceTraditional
- Piacere
- CuisineItalian
- Open forBreakfast • Dinner
- AmbienceModern • Romantic
House rules
Child policies
Children of all ages are welcome.
Children 12 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
The fine print
Guests who require the free train station escort must provide their train arrival schedules directly to the hotel.
Please contact the property directly prior to your stay in order to request an extra bed, as different rates are applied.
As of 01 January 2019, the property will be entirely nonsmoking.
"Children under 4 years old are not allowed in the pool facility. Children of ages 4~11 years old must be accompanied by their parents/guardian at all times when using the pool facilities"
Please contact the property in advance of your stay to check the availability of dog-friendly rooms. Additional charges may apply.
Please note that the property can only accommodate pets with a maximum weight of 15 kg or less.
Please note that the hotel will undergo a power outage due to a mandatory inspection of the electrical facilities on the following dates/times: Saturday 23 08 2025, 23:00 - 06:00 on Sunday 24 08 2025. Please note that it is the subject to change based on work progress.
Please inform Shangri-La Tokyo of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
