Some have been complaining that the rooms at this hotel are too small but I thought they were spacious by Japanese standards. We had a twin deluxe room with a cot for our 18 month old and plenty of room for two big luggages! The room was modern, clean, comfortable and we had a great city view from our window. The location is central - right above the Shinjuku-Seibu station - and there's plenty of food/shopping right at your doorstep. I'd definitely recommend this hotel for anyone traveling to Tokyo for the first time who wants to experience the hustle and bustle of Shinjuku.

The view of Tokyo Skytree and the town below was wonderful. The staff were extremely friendly and helpful with storing our bags since we arrived early. It was easy to walk to the temples and shopping alleys nearby. Safe neighborhood as we walked through in the evening. Popular spot for locals enjoying afterwork beers and pupus

The location was perfect, a short direct train ride from Haneda Airport, and the hotel is right next to Exit A2 of the Sengakuji Station. The room was typical of Japan travel class hotel (small) but clean and comfy, with a huge flat panel TV.

A very flash hotel if you want to treat yourself for a night or 2, depending on your budget. The view of Tokyo is second to none and staff were very pleasant and professional considering they must deal with over 1000 travellers every day.

The rooms and the bathrooms were good enough in term of sizing and funtioning. The location was perfect. The hotel allowed us to leave the luggages while we were out of town. It was close to Ueno Station, shopping malls, restaurants.

We booked last minute and arrived very late. We were relieved the hotel was so easy to find (literally visible from the train station), and to have patient staff at the desk explaining the check-in procedure. The room was imaculate.

Loved the foyer with large floral displays so beautiful but my favorite space was the Rendovous Restaurant as it is has wonderful ambience with gorgeous wall sculpture and intimate ambience

Room size and facilities are great, complimentary bus to disneyland, friendly staffs, close to Daiba station, close to shopping malls

The location is good, close to the railway station, one of the Disney partner hotel and has free shuttle bus.

The multiple cups in the room The water heater The shower accessories (razor, toothbrush, hair brush)

Everything staff very polite n cooperative. Location is excellent. Facilities are also excellent.

Location was excellent and the staff were very helpful when answering questions from a foreigner.

The bed was like a cloud. Premium room was a little small but comfortable.

I forgot sth at the hotel n they sent back to me!! 😬😀

Clean, quiet, helpful, and perfect 5 star treatment

Lovely stay great location good air conditioner

Excellent location and very clean and comfy

Public bath, good location, clean, new

Concierge helpness with reservations.

Close proximity to the train station