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The best breakfast ever, materials suppkied by an organic farm, delicious eggs

Clean Staff politeness Breakfast

Booked two rooms. Was a great location. Front desk staff was so friendly and helpful with everything.

Excellent location, very close to train station and shopping malls. Washer and dryer was very convenient. The Spa/Bath on 6th floor is a great bonus!

The location is excellent and the hotel is really clean and modern.

The hotel administrative staff, cleaning staff, and restaurant chef/ manager were kind and welcoming. Our room was very clean, cozy, and had amenities convenient for daily living. The yakisoba, fried rice and calpis drink we enjoyed at the restaurant were delicious and the atmosphere was both festive and peaceful.

The cleanliness of the hotel, the respectful attitude of the staff, the amenities, and the location beside Tama train station, a fruit and vegetable stand, a flower shop, a lovely local coffee/spirits shop and Family Mart made our stay just perfect. Oh, and the Chinese restaurant associated with the hotel was an added bonus. (The chef, her delicious food, and the festive yet calm ambiance were wonderful!)

The room was soo cozy and comfy! I loved the bed with all of the pillows!! Bathroom was also spacious!! The staff were very kind and could speak English! I will definitely stay here again!!!

The view was beautiful! I love how close it was to tachikawa station. There are many restaurants nearby. The hotel room was very clean. The staffs were very nice.

My sister decided to join me on the first night at the last moment and the property could accommodate a non-smoking twin room for us. I found out the single room I booked was a smoking room, and they just had a non-smoking room available and let me change my room. (I don’t remember ever booking for a smoking room as I hate the odor.). Anyway the staff members are quite attentive to your request. Because the hotel is in a shopping building, you can buy foods in the basement and go a restaurant on the 7th floor. It is super convenient and the airport limousine buses stop right outside of the building. The hotel stored my luggage until my limousine bus time.

Location was good, big room, clean and tidy. Great value!

Walking distance to yomuriland for PokéPark Kanto. Staff was amazing. Very helpful. We needed to have a late checkout due to work meetings in different time zones and they were very accommodating for that. Great value!

So! This location is about an hour away from Tokyo. For me, not a bad thing at all. I prefer long train rides to a nice and quiet place to relax and this hotel is exactly that. The hotel is basically right on top of the Minami-tama Station. The Station is also equipped with a supermarket for picking up some food on the cheap. Seven Eleven is at the corner (living up to it's corner store reputation lol) so if you want to exchange currency, try using Seven Bank ATM, the rates are pretty good. Now let's chat about the hotel. I was greeted by a wonderful clerk who let me practice my broken Japanese with her. She was very friendly and personable with a million dollar smile. I felt incredibly welcomed and it was also cool she was left handed like me haha. You will need your keycard to use the elevator from the lobby so do not forget to take it with you or you can't go back up. In the hotel lobby, there are lots of amenities for you to use in case you forgot something. The free breakfast is next level delicious but very Japanese style. No pancakes or waffles y'all My room was great! You will have to insert your keycard into the slot on the wall next to the door to power the room. No keycard, no power. There were lots of amenities in the room as well. A hot water kettle, Hair dryer, TV! I even got to watch some sumo early in the morning. The air conditioner/heater remote control was the easiest one I've had the pleasure of dealing with as Japanese aircon remotes are notorious for making no sense even to some Japanese people lol I found it easy to work with. If you are traveling light the room is great. If you are traveling with larger luggage say from an international flight into Japan (me) you might have a bit of trouble wiggling your suit case into a place to get it open fully in the single rooms but that was okay for me!

Great location to travel from.

The staff was super friendly and the entire hotel has a 90s vibe. I got a bigger room even though I had only booked for one person, too!

Everything was great except the noises that came from the night and early-morning trains. The staff were very cordial, thank you for taking care of us!

Friendly and accommodating staff!!