The hotel offers a free shuttle at regular times between 08:00 and 21:00 (runs every 30 minutes), from JR Karuizawa Station’s South Exit. Reservation is not necessary.

Guests can leave their luggage at the Karuizawa Station Prince Hotel Guest Service Center (located at the South Exit), and receive them at the front desk if they wish.

Admission is free for guests who wish to use Hotel East's Forest Hot Spring or West Momiji Hot Spring, however, a hot spring tax must be paid on site.

Please be informed that adult rates are applicable to children from ages 6 years and above. Children 5 years old and below can use existing beds for free.

If an adult guest has booked with a meal plan, children aged 3 years old and above will still be charged a fee for their meal. Please pay for the children's meal at the property restaurant.

Please note that the golf course, tennis courts and free bikes are not available during the winter months.

A tennis court can be used free of charge for the first 2 hours. Charges will apply after 2 hours.

The Price Hotel Golf Course (9 holes) can be used free of usage fees, however golf facilities taxes and insurance fees apply. For more information, please contact the property directly.

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.

Guests must check in by 20:00:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.

License number: 長野県佐久保健所指令26佐保第26-7号