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Located a 19-minute walk from Vosmoye Chudo Sveta Water Park, East Palace Hotel offers 4-star accommodations in Almaty and has a shared lounge, a restaurant and a bar. Among the facilities at this property are room service and a 24-hour front desk, along with free WiFi throughout the property. Guests can enjoy city views. The rooms come with air conditioning, a flat-screen TV with satellite channels, a minibar, a electric tea pot, a bidet, free toiletries and a desk. At the hotel rooms come with bed linen and towels. Gvardeytsev-Panfilovtsev Park is 1.6 miles from East Palace Hotel, while Ascension Cathedral is 1.6 miles from the property. The nearest airport is Almaty International Airport, 7.5 miles from the accommodation.

Couples in particular like the location – they rated it 8.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.0)


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
1 queen bed
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Guest reviews

Categories:

Staff
8.6
Facilities
8.4
Cleanliness
8.6
Comfort
8.6
Value for money
8.5
Location
8.0
Free WiFi
8.5
Select topics to read reviews:

See what guests loved the most:

  • Pradeep
    India India
    Lovely hotel and service is very good, Staff members are a very cooperative, budget friendly hotel.
  • Alex
    United Arab Emirates United Arab Emirates
    the hotel waa gooc clean and close to the city. the receptionist Bahlaz was so cooperative and nice and Nusrat too both was very accomodating all your concerns they will attend.
  • Zhang
    Kazakhstan Kazakhstan
    Персонал қазақша да сөйлейді Бөлмелері кең, таза, әдемі Локациясы өте жақсы, тыныш Мұнда 2 рет тоқтауым, Алматыдағы бағасы мен сапасы сәйкес келетін бірнеше отельдер қатарына жатқызуға болады Чекаут уақыты ыңғайлы 10/10

Hotel area info

Restaurants
1 Restaurant On Site

  • Ресторан #1

    No additional info available

Amenities of East Palace Hotel
Great facilities! Review score, 8.4

Most popular amenities
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • 24-hour front desk
  • Room service
  • Restaurant
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Bathtub or shower
  • Slippers
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
View
  • City view
  • Mountain view
  • View
Outdoors
  • Outdoor furniture
Kitchen
  • Dining table
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Bar
  • Minibar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Baggage storage
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Safe
General
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Wake-up service
  • Soundproof
  • Carpeted
  • Elevator
  • Heating
  • Family rooms
  • Non-smoking rooms
  • Room service
Accessibility
  • Upper floors accessible by stairs only
  • Upper floors accessible by elevator
Languages Spoken
  • English
  • Russian
  • Turkish

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules

East Palace Hotel takes special requests – add in the next step!

Check-in

From 1:00 PM to 7:00 PM

Check-out

From 10:00 AM to 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 4 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
KZT 5,000 per child, per night

Prices for cribs aren't included in the total price. They'll have to be paid for separately during your stay.

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Maestro Mastercard Visa UnionPay credit card JCB American Express Cash East Palace Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

FAQs about East Palace Hotel

  • East Palace Hotel has 1 restaurant:

    • Ресторан #1

  • Room options at East Palace Hotel include:

    • Double
    • Twin
    • Suite

  • The prices at East Palace Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at East Palace Hotel is from 1:00 PM, and check-out is until 12:00 PM.

  • East Palace Hotel is 1.9 miles from the center of Almaty. All distances are measured in straight lines. Actual travel distances may vary.

  • East Palace Hotel offers the following activities/services (charges may apply):